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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,935 reviews
  • Rated 5 out of 5 stars

    great refrigerator at a very good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first moment we met our sales person at the Oxnard store to the purchase and installation in our new home in AZ, it was a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have heard mixed reviews about this fridge, but other than the installation team not putting the doors on correctly, we like the fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but have had problems since day 1 Lights randomly dont work, seals ripped since day 1, ice maker and water not working All within a year

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. So sturdy. Toddler pulling on it all day and I know it will last. Hard to keep finger prints off. But that's all right. We live here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a bottom freezer frig for a long time,. Glad I waited this kA is perfect: well organized and the internal lighting is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 drawers makes all the difference,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t agree more. So nice not to be constantly opening the double doors. Really love the freezer configuration, no more buried food❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the wait and delivery was great but who went the extra mile was Tom

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quantity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointing for such a great company, we returned two KitchenAid refrigerators do to malfunctions one intense noise all day long and the last cooling the first day the following day quit cooling so we didn't what to take a third chance and we whent whit a different brand, poor quality control service or lock of supervision in this product. Michael Villalobos but we love the store Best Buy incredible stuff including the delivery associates very helpful and polite this is the only store we buy all are product's for over 20 year's.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. KitchenAidBrand

  • Rated 5 out of 5 stars

    Nice frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot’s of different drawers for all the “stuff” that goes into a refrigerator. Made my wife happy - so that makes it worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't taken delivery since we are currently you building a house. However, love the looks and always have had good luck w this bramd.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off let me say refrigerator is beautiful. Everything is organized and Very well. Love the cool digital water dispenser The only issue I have is when we first got your fridge it took forever to get cold. The refrigerator part did get cold but the freezer never got cold or freezing really After three days still no ice. Then out of the blue on the fourth day the refrigerator decided to stop working. So I call for a refund ended up switching to a different fridge entirely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kamal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good quality refrigerator Ian very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well built unit. In door water is slow to fill but that's ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't go back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge a bit pricey though. Well built from the icemaker to the slow close drawers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't judge this fridge by its cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge should work well for people with good organisational skills. Less accessible space on top two doors. The shelves ( to keep ketchup , ranch,jam ) on the door are less convenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality refrigerator, designed to be very accessible from 5 doors. Easy to setup and to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was very helpful. Did a price match. I highly recommend a Kitchen Aide Refrigerator. Very expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors soft close when close. Nice wide open space. Lots of drawers. They did a good install job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and delivery. Kept up to date for delivery and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerstor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Kitchen Aid refrigerator. So much room.

    I would recommend this to a friend
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