Customer Ratings & Reviews
- Model:
- KRMF706ESS
- SKU:
- 12373066
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Very upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so unhappy. They delivered this refrigerator with a dent. The water dispenser leaks. I have gotten nowhere with customer support. When they delivered my refrigerator they ruined my floor. we just moved in our new house and it has marks from when they pushed the refrigerator in and out because they couldn't figure out how to get the ice maker and water maker to work.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Rocky, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Disappointed-broken door
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side door was broken upon delivery. The deli every guy/technician said he’d communicate that information and someone would get back to us. We haven’t heard from anyone. Disappointed!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Linda, we are sorry to hear this. We recommend reaching out to Best Buy for further assistance.
Bad experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality plus very bad delivery and very bad customer service!! I waited for this refrigerator almost a year for the back order and since I have it alway have issues
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, RashaD. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Too soon to rate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it is delivered, I can give you a rating! Not scheduled until October.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Toosoon! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Poor Quality Drawers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High Price, Low grade drawers and material specially freezer. Ice crusher feature stops working sporadically.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Wein, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another open box or KitchenAid refridgerator ever again. Nothing worked properly when delivered and hooked up,
No, I would not recommend this to a friendKitchen Aid
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator is a failure auto defrost is not working a bulk of ice is growing underneath the drawer
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
DISAPPOINTING - NOT WORTH THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The evaporator froze within 2 months & did not cool
No, I would not recommend this to a friendbad deliver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice the team didn't deliver, first the refrigerator had a huge dent and then they cancel the deliver twice
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NeideM! We are terribly sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. Good room, although smaller than our last it holds more because you can organize and prioritize everything. The only thing we miss is having 2 places to place your cup. You must first hit ICE, then fill, the touch WATER, then push to fill again. Not a big deal but our last one had 2 paces to place the glass and was easier to do 1 handed.
I would recommend this to a friendVery Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent response time on delivery. Matched a previous quote I had received. Had this same refiigerator before moving to Idaho, but it was part of the sale of our home. Looking forward to making another appliance purchase and it will be with Best Buy
I would recommend this to a friendnot happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a year and half latter the refrigerator stop working
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello kidane, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Umm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator would have been great but got through our outer doors but didn't fit through through our kitchen doors?!
I would recommend this to a friendDoors dont line up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handles on fridge I purchased do not line up. Waiting for Best Buy to address.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't delivered. They took it back to the warehouse as of the big damage. Why it is showing as it was delivered? Why I can't reach anybody regarding this issue. Nobody is taking care of it.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello BadCustomerService! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, well laid out. The only thing was the price but Best Buy came through and had the Kitchen Aid refrigerator. You could not ask for a better product.
I would recommend this to a friendBuyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would!!! Worst ever! After 4 deliveries of damaged refrigerators we took our business elsewhere!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, LisaH. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE I LOVE HOW BIG IT IS TO HOLD ALL MY FAMILY FOOD
I would recommend this to a friendeven better than the 25 yr old kitchenaid that it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lone this new kitchenaid. The last one has been great but it was finally time to replace it. I like the layout of this one even better.
I would recommend this to a friendNice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two faulty units. The 1st had the lights flickering and the 2nd had a water leak at the filter. Both were returned and replaced with a different brand.
No, I would not recommend this to a friend
