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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 298 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-298 of 298 reviews
  • Rated 5 out of 5 stars

    Love my fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. I can open all the drawers and it’s so easy to see everything in the fridge. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for less than a month but i already love it. It's a lot similar to the one we replaced which my boyfriend didn't want to replace but it was time. Very spacious both in the top and bottom It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid 26.fits in space great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid refrigerator is excellent. Wife is short so she liked this refrigerator because she could teach all the shelves. The exterior is great as it doesn’t show al the finger prints. Has plenty of freezer space .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enamorado

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super contento tremenda nevera comodidad y belleza

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nwe fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was great, i love my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this style fridge! The amount of space in this fridge is crazy. The middle drawer is perfect for the kids. The top shelf that folds is super smart for the taller bottles. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is extremely nice, Stainless steel on the outside does not smudge like my old LG did. The only draw back on the refrigerator is that the freezer and the other drawer does not slide shut very easily. Other than that this is a top notch refrigerator so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge, much space, the freezer with 3 drawers is a huge space saver. The ice maker stores alot of ice. Im happy with purchase. Very eye appealing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator at an excellent price. It exceeded our expectations by a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality worth the money spent. Smart storage space design in this fridge. Love everything about it. Absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was vey helpful and I will love our new ref once it is delivered. Thank you for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new refrigerator, vegetable drawer keeps veggies fresh for a couple of weeks. Very quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase y value for your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great distribution and easy access to all your goods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Appliance purchase from burbank, CA Empire Center

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this KitchenAid refrigerator on 6/21/2024 for $4,000, expecting premium quality and long-term reliability. Unfortunately, that has not been my experience. On 7/10/2025, the ice maker completely stopped working. Then on 2/1/2026, the water dispenser also failed, despite the unit being properly connected and installed correctly. For a high-end appliance at this price point, these failures are unacceptable. I previously owned a Samsung refrigerator for over five years without a single issue, so the contrast has been extremely disappointing. This has easily been the worst refrigerator investment I’ve made. I contacted Best Buy for assistance, only to find out the manufacturer warranty had just expired. At the time of purchase, no protection plan was recommended, and now I’m essentially being told there’s nothing they can do. That level of customer support, especially on a $4,600 appliance, is frustrating. I expected far better quality and durability from KitchenAid. Had I known about these reliability issues, I would have spent the extra money for a commercial-grade refrigerator. Extremely disappointed with both the product and the post-purchase support.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAid® Refrigerator, and we'd love the opportunity to chat more and help resolve your concerns.

      Please feel free to connect with us using any of the options below:
      Facebook: https://tinyurl.com/KitchenAid-Facebook
      Instagram: https://tinyurl.com/KitchenAid-Instagram
      Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)

      We're looking forward to speaking with you! KitchenAidBrand

  • Rated 1 out of 5 stars

    KitchenAid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had bought the CADILLAC. It's very pretty but no too good. I read the reviews after the purchase. Lots of condensation. Ice maker stopped working. Ice builds up in the freezer and makes the door hard to open. It's only been a month. Basically, it's pretty on the outside. On another note, the delivery guys were great and very helpful. Give them a raise. They had to remove the front door to get the fridge in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator it self is awesome. But I think mine came damaged from the warehouse the front wheels are damaged and badly scratched my hardwood floor during installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't have all the refrigerator parts after two weeks and another refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAid® Refrigerator, and we'd love the opportunity to chat more and help resolve your concerns.

      Please feel free to connect with us using any of the options below:
      Facebook: https://tinyurl.com/KitchenAid-Facebook
      Instagram: https://tinyurl.com/KitchenAid-Instagram
      Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)

      We're looking forward to speaking with you! KitchenAidBrand

  • Rated 1 out of 5 stars

    This product should be illegal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of these refrigerators failed on me. The first lasted 1 day before the compressor broke from its mount. The replacement died exactly 6 months after installation. Kitchenaid Whirlpool service would not answer their telephones and would not reply to emails. They would not permit me to request service online. I cannot get my $3,338 refunded.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

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