Customer Ratings & Reviews
- Model:
- KRMF536RPS
- SKU:
- 6575128
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the refrigerator's overall performance and thoughtful design as fabulous upgrades. Many appreciate the flexible storage options that maximize space, as well as the ice production. However, some customers have noted concerns about the noise level of the ice maker.
This summary was generated by AI based on customer reviews.
KitchenAid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new refrigerator, vegetable drawer keeps veggies fresh for a couple of weeks. Very quiet operation
I would recommend this to a friendAppliance purchase from burbank, CA Empire Center
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this KitchenAid refrigerator on 6/21/2024 for $4,000, expecting premium quality and long-term reliability. Unfortunately, that has not been my experience. On 7/10/2025, the ice maker completely stopped working. Then on 2/1/2026, the water dispenser also failed, despite the unit being properly connected and installed correctly. For a high-end appliance at this price point, these failures are unacceptable. I previously owned a Samsung refrigerator for over five years without a single issue, so the contrast has been extremely disappointing. This has easily been the worst refrigerator investment I’ve made. I contacted Best Buy for assistance, only to find out the manufacturer warranty had just expired. At the time of purchase, no protection plan was recommended, and now I’m essentially being told there’s nothing they can do. That level of customer support, especially on a $4,600 appliance, is frustrating. I expected far better quality and durability from KitchenAid. Had I known about these reliability issues, I would have spent the extra money for a commercial-grade refrigerator. Extremely disappointed with both the product and the post-purchase support.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAid® Refrigerator, and we'd love the opportunity to chat more and help resolve your concerns.
Please feel free to connect with us using any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
We're looking forward to speaking with you!
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator it self is awesome. But I think mine came damaged from the warehouse the front wheels are damaged and badly scratched my hardwood floor during installation
I would recommend this to a friendThis product should be illegal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of these refrigerators failed on me. The first lasted 1 day before the compressor broke from its mount. The replacement died exactly 6 months after installation. Kitchenaid Whirlpool service would not answer their telephones and would not reply to emails. They would not permit me to request service online. I cannot get my $3,338 refunded.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.