Customer Ratings & Reviews

Best Buy installers were very efficient and thorough. They explained several features of this KitchenAid refrigerator to us. They made us feel good about our purchase. We looked at every brand of refrigerator at 5 different stores and Best Buy had the best value. We experienced great service from the sales person who helped us make our decision. We love the refrigerator and how well organized the layout is for our needs. That third drawer has been a god send for beverages and deli meats. The water filter is close to the front so will be easy to change. It's beautiful inside with slightly tinted shelves and the preserva feature really does work keeping lettuce and herbs fresher longer. We love all the room in the refrigerated and freezer sections. We feel we got top of the line at a great price.

Love this refrigerator. Had the model befor this one n loved it so much, we got this one

huge fridge. very sleek and stylish looking. nice wood accent on inside

This was purchased to replace a nearly identical (2 middle drawer model) 7 year old Kitchenaid that was installed by the home builde. We really liked the fridge, but it was unfortunately a lemon. Based on our repairman's statements regarding rarely having issues with Kitchenaid, we decided on this model. So far, so good! We really do like it.

The kitchen is spacious, clean, and well-appointed with nice matches and its goes well with our other kitchen appliances.

Damaged door, scratches in bins. Nice look but not best quality for the brand. Icemaker is extremely loud for a new machine; water drips, splatter from maker, dispenser. Temperature is great. Anticipated more quality for the brand.

Easy to use and install. Very functional and apt size for a family of 5 contents.

This refrigerator is aesthetically pleasing and looks good next to other kitchen appliances. We have had it for about 1 month and are having issues with condensation forming on the inner seal of the bottom freezer compartment. We have had a service repairman check it and he advised that if it continues to happen to return it for another unit. Mind you that my wife told me that the repairman was there for a grand total of five minutes and left with no further explanation. We are returning the unit and hoping the next one has no issues. Also disappointing on this unit there is no audible warning that the door is ajar like my previous LG. If you are not careful the door can remain open undetected. There is only a red warning warning light at the ice dispenser that is barely visible.

Excellent buying service provided at our store in Prescott Arizona. The knowledge of the various products was excellent. Overall delivery communication was also excellent and informative and they were within the timeframe offered.

It has a lot of room, has a lot of storage space and drawers. Makes ice quite frequently.

Excellent service in the store, I love this refrigerator

Best purchase, exceeded my expectations. I would recommend

Very nice refrigerator!! 2 doors and 2 drawers for storage. We really like the icemaker and there is space for a Yeti type 32 oz cup to get ice or water

Great product. The layout is very thoughtful and user friendly

This is huge on the inside and beautifully built. There is tons of storage space, and the 3 drawers in the freezer make it easy to keep things separate for easy retrieval. I have packed the middle drawer with drinks, which has been great for the hot summer. My kids just have to open one drawer and not stand with both doors open, looking for what they want to drink.

As of now works really good, the only thing is that it’s a little small for me I feel that I need more space

Love the overall quality of the product and design. Bestbuy delivery was great and on time!

Amazing fridge give us no trouble at all! Great quality and build. Easy to clean

Everything seems to be working nicely. Refrigerator keeps nice temperature and makes lots of ice. Freezer works great. Lots of room for storage for a family of four.

After 31 years with our previous refrigerator, we recently this model. It is ok, but not great. The icemaker barely freezes the water to make ice. We assume this is due to the icemaker being located in the refrigerator section instead of the freezer section. The ice cubes are small and wet to the touch (barely frozen). After waiting several weeks for delivery, our's was delivered with scratches on the front door and a broken shelf. We have been waiting weeks for BestBuy to find the replacement parts needed to fix it. Also, the dispenser in the door is a hassle to use. It is too small to fit a thermos and we are constantly having to toggle thru the options to select ice, crushed ice and water.