Customer Ratings & Reviews

Best Buy installers were very efficient and thorough. They explained several features of this KitchenAid refrigerator to us. They made us feel good about our purchase. We looked at every brand of refrigerator at 5 different stores and Best Buy had the best value. We experienced great service from the sales person who helped us make our decision. We love the refrigerator and how well organized the layout is for our needs. That third drawer has been a god send for beverages and deli meats. The water filter is close to the front so will be easy to change. It's beautiful inside with slightly tinted shelves and the preserva feature really does work keeping lettuce and herbs fresher longer. We love all the room in the refrigerated and freezer sections. We feel we got top of the line at a great price.

The ice maker is loud and does not make enough ice, even with only 2 people in our household. This refrigerator is also generally noisy, with frequent humming, buzzing, and hissing. The 26 cu. ft. storage is very small, even for a 2 person household. This is particularly noticeable after we replaced a 28 cu. ft. refrigerator. There is limited space in the side doors and only a small narrow compartment (practically useless) under the ice maker. The door shelve for a gallon milk jug is also too short to allow for convenient access and placement of large containers. The vegetable drawer and freezer drawers are also too shallow for convenient food storage. The water dispenser tube is slow, and we have very good water pressure. The LED display on the ice/water dispenser illuminates above the off/on touch area and the actual area for activating the dispenser is not visible at night (the actual activation area should be illuminated so you're not guessing where to press "the button"). I expected more for a Kitchen Aid!!

It's beautiful, I love the brown details. , I love the brown details. It keeps food very fresh and is very easy to move for cleaning behind it. 10/10

huge fridge. very sleek and stylish looking. nice wood accent on inside

The kitchen is spacious, clean, and well-appointed with nice matches and its goes well with our other kitchen appliances.

This was purchased to replace a nearly identical (2 middle drawer model) 7 year old Kitchenaid that was installed by the home builde. We really liked the fridge, but it was unfortunately a lemon. Based on our repairman's statements regarding rarely having issues with Kitchenaid, we decided on this model. So far, so good! We really do like it.

Excellent buying service provided at our store in Prescott Arizona. The knowledge of the various products was excellent. Overall delivery communication was also excellent and informative and they were within the timeframe offered.

Easy to use and install. Very functional and apt size for a family of 5 contents.

Damaged door, scratches in bins. Nice look but not best quality for the brand. Icemaker is extremely loud for a new machine; water drips, splatter from maker, dispenser. Temperature is great. Anticipated more quality for the brand.

Excellent service in the store, I love this refrigerator

Best purchase, exceeded my expectations. I would recommend

This refrigerator is aesthetically pleasing and looks good next to other kitchen appliances. We have had it for about 1 month and are having issues with condensation forming on the inner seal of the bottom freezer compartment. We have had a service repairman check it and he advised that if it continues to happen to return it for another unit. Mind you that my wife told me that the repairman was there for a grand total of five minutes and left with no further explanation. We are returning the unit and hoping the next one has no issues. Also disappointing on this unit there is no audible warning that the door is ajar like my previous LG. If you are not careful the door can remain open undetected. There is only a red warning warning light at the ice dispenser that is barely visible.

So far the this refrigerator is performing well inside its reputation.

Very nice refrigerator!! 2 doors and 2 drawers for storage. We really like the icemaker and there is space for a Yeti type 32 oz cup to get ice or water

Great product. The layout is very thoughtful and user friendly

It has a lot of room, has a lot of storage space and drawers. Makes ice quite frequently.

Although only had for a month, the functional layout of the fridge is the best we have ever had. Space for everything with the ability to segregate foods into sections. Very pleased with this exceptional design

Love the overall quality of the product and design. Bestbuy delivery was great and on time!

As of now works really good, the only thing is that it’s a little small for me I feel that I need more space

Amazing fridge give us no trouble at all! Great quality and build. Easy to clean