Customer Ratings & Reviews

They do not stand behind their carelessness got one, box was in excellent condition but range was not and they will not come fix it.

There is only one simmer burner. The rest are all too high flame and don't go even close to a low setting. If you want more than one pan to be on simmer you don't have that option. Awful option for someone that cooks. If you bump the burners they will turn on but not the flame so gas is leaking out and you may not know that. The black top is impossible to keep clean and it's already scratched after a month of use. The oven takes way too long to preheat. It looks okay except for those red disks on the side that cannot be replaced unless you have the professional models. I'm very disappointed in this range and KA for making it.

Oven Self cleaning does not work properly (read other reviews check google) Kitchen burner having ignition problems after 2 years. Worse oven purchase I have ever made.

If you want to eat any meals please DO NOT get this oven or any Kitchenaid product for that matter. The first appliance that was installed was defective, the oven light would not turn off and the oven would not turn on. I called bestbuy and even though I bought the warranty they directed me to a third party to get it fixed. Mind you I only had it for a week and I didn’t even use it yet. Then I get another new unit because who would want a new motherboard on a “brand new” appliance. Fast forward to my second unit, I was cooking using the oven for the first time and 20 minutes left on the timer the oven glass door completely shatters. The heat was on 400 degrees which I think I should be able to cook at that temp. I will be reporting this to the BBB definitely a safety hazard.

Very disappointed with KitchenAid brand. Oven doesn’t work only after a little over a year of purchasing. Contacted customer service and they told they couldn’t help me because it’s out of warranty. Apparently this is an ongoing issue for numerous consumers. KitchenAid needs to stop selling faulty products!

Just past the one year warranty convention fan that has already been replaced once is failing and rattles. Front burner was replaced under warranty because it leaked gas. Still leaks gas but they would only come out once. Over price pile of crap to top it off dishwasher just failed today. Ice maker on fridge is crap. I wish I could post a video of the noises it makes.

Beware!! Steam cleaning does not mean self cleaning as you may know it.

One burner went out shortly after the 5 year warranty expired. Another burner is on its way out. Parts are on back order with no end in sight.

Oven under heats requiring longer times to bake. Then material on door started to peel off. Final straw was oven cooling fan broke requiring service. We’ve had the oven for a little over 2 years and just had to pay ~$200 for repairs because it’s already out of warranty.

Item was sold as “Open Box Excellent Condition.” When we got the unit home, it had clearly been used for some time, was filthy inside and out, had grates that didn’t belong to this model and was missing all required connectors for conversion to LP. Very deceptive advertising.

If you lean against this range it is possible to turn on the gas without knowing it. Kitchen Aid corporate safety said you can buy plastic covers for the knobs if this happens. Kitchen Aid will not install these. Not happy using plastic knobs not made by Kitchen Aid since this is a safety issue. Twice the house has filled up with gas before we noticed it. I am taking the knobs off and on each time I use the stove.