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Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Stove Burners Great, oven not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ovens didn't work at all. Never reach operating temperature. Just "preheat" for over an hour without functioning. Kitchenaid sent warranty service tech (a Sears repairman) who talked with his office and tech department for over an hour with the stove disassembled. None of them could agree on the proper wiring diagram associated with the mother board in the stove in my kitchen. They gave up. and scheduled another service call for 10 days later . I called Best Buy tech. and they were very helpful They agreed that it must be the motherboard (user interface control board) and said they would have one overnighted to me and a technician to install it in three days. Motherboard didn't arrive so not sure what will happen next. This product is not adequately supported by manufacture warranty / tech support

    No, I would not recommend this to a friend
  • Customer reviews from kitchenaid.com

    User rating, 4.5 out of 5 stars with 98 reviews on kitchenaid.com.

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