Customer Ratings & Reviews

I have had many new ranges and NEVER had the problems with the cooktop that I’ve had with this one! And this was the most expensive one! The control switch for the front left burner has already been replaced once and technician told me I probably wouldn’t see a difference and he was right. Simmer, which is the lowest setting, will cause rapid boil! Forget about simmering or slowly cooking anything! Also dislike that only large burners are in the front. In addition, I have to rotate everything in the oven to get evenly browned. So regret this purchase!!!

The unit had issue as soon as it was plugged in. Keypad didn’t work and the inside light would not turn off. This item was returned.i ordered another only for the delay to increase by two more months so I cancelled that order as well.

Returned it twice. Worse cooktop ever. It had permanent marks on the burner after one use. Would be a disaster after even a week.

We love everything about this range. Cooks hotter than our last range, but we're still getting use to it's operation. Only issue so far is the top surface was scratched during the first use. Nothing abnormal about the cooking methods, but slightly gouged anyway.

14 months in and it’s throwing out codes and needs a repair that will cost $250+ Minimum

I love the stove however Best Buy cannot seem to deliver an appliance that is not damaged in some way. Second oven was in worse shape than the first oven. These are expensive items and should not be delivered in damaged condition, and I have to contact them to complain? This is wrong, not happy.

Had a couple of months- already needed the fan in oven replaced due to very load hitting noise- repair man left the very next day same noise!! The two front burners will not simmer- only cook on high which makes them kind of useless- glass scratches way too easily. Hold time for kitchen aid unacceptable- now another day waiting for repairman to say yup doing same thing.... don’t buy this brand.

Purchased this range 1 year and 4 months ago. Went to use the oven yesterday and got a service message that upper blower fan moving too slow. Oven won't heat. Service man is coming today at 2pm. Also purchased the KitchenAid dishwasher at the same time and the upper sprayer arm broke off during washing cycle.

Nice looking slide in, but after getting two defective models (electronic panel and oven didn't work either time) decided to get another model.

The stainless steel ontop panel easily scrathes therefore takes away the beautiful look.

Sorry I bought this stove. Elements too hot. Barely touch the front and it sets off the oven, light, time, etc.

Extremely difficult to clean the stove top. and stove top stainless steel scratches so easily no protective coating on it. Don't but it what a $1400 garbage

Two cook top temperatures: boiling and off. Terrible.

the stove is defective and no one is helping me with the issue!

Installed it and it already needs a repairman. The touchscreen is not working properly. Very frustrating.

I am very pleased with my new KitchenAid range. It replaced a Samsung that lost it's black finish and the glass top would always show that there was a burner on. I believe that this was a great replacement. I got all 4 appliances and I am very happy.

Pros - Appearance and Warms/Preheats quickly Cons - There should be a hot indicator light also on the display, the warming quality feels cheap, and not as easy to clean the cooktop as expected. My biggest regret with this range is that I should have paid to have a gas line installed. I have never cooked with an electric range before so this is all new to me. We expected cleanup to be easier but the cooktop is not just as easy as a wipe up and we are terrified to scratch the surface. We do really like the overall appearance and placement of the display. I should have waited until after Thanksgiving to review, as we host every year and have only had this range less than 6 months. First, I would not recommend electric to anyone but if that was their only option, just based on appearance, I would recommend this range.

Very pleased with our selection of this new electric oven and cooktop.

I haven used this range yet, as we just installed last night. It is beautiful though and I can't wait to get to cooking!

I purchased this stove because it was the only one the store had in stock that fit in my kitchen and I trusted the Kitchenaid brand. In less than a year, I started getting control panel errors. Now at the 2 year mark my stove needs a new panel. This should not happen on such an expensive piece of equipment.