Customers commend the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and impressive speed. The compact size and USB-C connectivity are also appreciated by users. While connectivity can be a minor issue for some, and the price may be slightly higher, the overall positive feedback highlights the drive's strengths.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Hard Drive
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is nice to know there is almost always inventory for high quality hard drives at Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having the drive for barely over a year, it totally failed on me and lost 90% of all my data. I was able to see that it was still somewhere on the drive with a recovery tool and sent it off to the Lacie free recovery service. They just copied the 10% of uncorrupted data to a different seagate brand hard drive and sent it back to me(not even a Lacie brand drive) very clearly not having done anything to recover any data. The day I received it back and saw they'd done nothing, I immediately reached out and told them, but they told me they already disposed of my drive with all the data on it. So now all my data was lost, I'm stuck with a seagate drive I didn't buy, and they started ignoring my emails after I kept requesting help with the problem. Absolutely terrible service and a terrible experience all around.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After only having it for a year, it stopped working and would only turn on if i pushed the cord as hard as I could in the device and if the cord moved a hair, it turned off. I've never been so frustrated and disappointed in a computer accessory.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first one held up for less than 2 years. Replaced with same one for some crazy reason and it failed within days after my computer crashed during a file transfer. I'm done with LaCie.