Customer Ratings & Reviews

very slow....hangs up....not much better then my 5 yr old HP desktop....plan on returning it soon

It took many days to download and install updates when I brought it home. The Internet was also very slow and some sites would not load. During updates, at one point, the screen looked like a multi-colored strobe. This was the second one I bought because I thought the first was defective. I returned both, I will never buy a Lenovo product again!

Worst product ever - didn't turn on after setup. Exchanged for a new one and encountered similar issue (stopped responding while setting up). Can't deal with this nonsense so I returned it for a full refund. Never buying this brand again. It's not worth the headache.

I purchased this during a holiday sale..loaded once but wouldn't load again..returned and got another and it did the same exact thing. It will not boot up after going into sleep mode! Highly unsatisfied!

Disappointed in the product and the service at the store. Computer did not work and the store gsve me a hassel to exchange.

drove 2 hours round trip to buy,had to drive 2 hours again to replace it. quality control?

Went through all the menu set up instructions, stalled and then shut down.

This computer needs further factory touch; I hope this will be taken serious

I purchased this item while on sale and it advertises that it comes with an i5-4460 that runs at 3.2 gigahertz. The computer came with an i5-4460S that runs at 2.9gigahertz. The benchmarks are similar with the 4460 running at Higher clock speed 3.2 GHz vs 2.9 GHz More than 10% higher clock speed Supports trusted computing Yes vs No Better geekbench 3 Multi-Core score 9,739 vs 8,923 Around 10% better geekbench 3 Multi-Core score Better performance per dollar 4.33 pt/$ vs 1.96 pt/$ Around 2.2x better performance per dollar Better geekbench 3 single core score 3,086 vs 2,908 More than 5% better geekbench 3 single core score Newer May, 2014 vs Jan, 2014 Release date 3 months later Higher Maximum operating temperature 72.72 °C vs 71.35 °C Almost the same. Disappointed that it is not the correct processor and not sure if best buy will do anything about it.

I bought this desktop to give to my dad for Christmas and after reading other reviews I got nervous about it not working so I opened the box and booted it up. Thankfully it worked great! Got everything set up for him so it will be ready to go out of the box! PC has good speed for doing basic tasks like streaming, email, and Office.

I bought two for my office and had to return one. The one computer seems great and haven't had any issues. Quick start up and handles everything we need. The second one had video card issues right out of the box. Best buy has a good return policy. Full refund. I think its a good computer with good hardware for the price but based on other reviews and my own experience, there definitely seems to be a bad batch of them floating around. I would recommend if you know there's a chance you will get a bad one and need to swap it out. That might not be okay for some but again for the price and hardware it is a good buy if you get a good one.

upgraded proc only makes it better. I've now purchased 22 of these and they are awesome. You can't beat the $300 price for hardware that otherwise costs $500+ at CDW and other places from Lenovo.

Bought it on the sale for a very attractive price. The Spec was (i5 & DDR3L) was very attractive for the price point. Bought it and had it run for a day to let the OS do its own things. The machine stands upto its spec and passmark tool gives a great percentile for this model. However I had a "Grinding" disk noise constantly coming out of the PC. Noise stayed on even after 2 days. I wasnt running any program and still Disk was grinding. It was too scary to lose the disk. So I had returned this one.

Item arrived 11/29. Less than 45 minutes after setting it up, it died. As another reviewer mentioned, our computer also started flashing colors. We were unable to reboot. Customer Service at our local Best Buy was excellent. They had a replacement in stock. I've just set up the replacement. Fingers are crossed. Overall, the $399 package was a fantastic deal. The computer looks nice. Easy set up. I just hope our first experience isn't repeated. I would hesitantly recommend this item.

So far I have been happy with my Desktop. Small factor, worked right out of the box. Set up was quick. My only complain is that Lenovo comes with a lot of unnecessary and unwanted SW that Lenovo puts on their machines.

Bought one of these on a Black Friday sale and loved the price. I saw the reviews from others about how they bought one of these and it died quickly but I presumed those were just flukes rather than the norm. Mine performed well initially and then after a week it would freeze on boot up and nothing I tried could get it working again. Took it back to Best Buy and they let me exchange it for another one (Best Buy was very nice about this). Took the new one home and it lasted five hours before going to a screen of colors and dying as well. Lemon Mk 2 is currently boxed up waiting to be returned so I can go shop for a better computer that can actually survive basic setup.

I just bought this model yesterday, Jan 21, 2017 because it was on sale. So far so good, except for some minor hiccup installing it. Now, my question to Lenovo, if they would see this comment, please let me know how I can create a RECOVERY DISC on a DVD or CD (not USB cause I don't want to have to buy one). Please respond.

Computer Works Good and a Great Buy!!!!!!!!!!!!!!!!

My family purchased this computer for my parents during the Black Friday sale in 2016. We set up the computer and within 10 min the screen started flashing a whole bunch of crazy colors (see other reviews about this problem). This problem would randomly happen and we were worried about it getting worse. We took it back to Best Buy and traded it in for another computer of the same model. It ended up doing the same thing. We are very frustrated with this poor quality. Read the reviews from others; this does not seem to be an isolated problem.

Bought the computer for my 8 yr old daughter for Christmas. Had to return the first after talking with Lenovo customer service. Now have the second one, and has the same issue, will not connect properly to the internet, which does not allow registration or upgrades. "One or more internet protocols missing". Now I am sitting around waiting for a call from Lenovo because they say I only have in home support, They are supposed to call someday to set up an in house support appointment. Very disappointing, 3 weeks after Christmas, still no solution.