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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 194 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the Duet 11 Chromebook for its portability and overall performance. The size and included keyboard are also appreciated features. Some customers feel the RAM is limiting, but overall the Chromebook is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 194 reviews
  • Pros mentioned:
    Keyboard, Overall performance

    Rated 4 out of 5 stars

    Slightly better than an Android tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to jump into a Chromebook to replace my aging Surface Go. I know the target audience for Chromebooks are folks that may only need to browse the Internet or check their email online. I strongly recommend deciding if there are certain apps, like Outlook or Quickbooks, that you cannot do without. That said, the Lenovo Duet 11 does start quickly and runs very well when just browsing or streaming content. Writing quick emails or texting is much simpler with a full keyboard. There is a learning curve with the Chrome OS after decades with Windows. Personally, I find it to be an okay compromise between Android and Windows. Some of the apps from the Play Store can take some getting used to when running on the Chromebook vs Android. It is frustrating to not be able to use some apps that I rely on, like Outlook (lose a lot of features) and Quicken. But I expected that. I get around it by using a remote desktop app to run these apps from my desktop. That might not be possible for everyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi pjk002,

      Thanks for choosing Lenovo!

      It is great knowing that your Duet 11 is now serving you and your needs well overall, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great! Staff was super helpful. This is a gift for my brother. Easy to use, good size, can use it as a tablet, so not heavy. Very easy to set up. Detachable keyboard. Very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome notebook and hp smart tank printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome has come a long way. So many features and so easy to find them. I’m impressed. I also bought a hp smart tank printer. I put the hp smart printer where I can use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great Travel Laptop/Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Duet 11 Chromebook is a wonderful laptop/tablet for travel provding entertainment, internet access, and a great way to stay in touch when away from our regular computer devices. It well made and right sized to make it easy to fit in your domestic and international travel bags. I love the ease of quickly transforming the laptop format to a touch screen tablet. The cameras are adequate for video calls, but not for regular photography. Battery life is pretty good as well. I haven't found anything in this size and price range that is better!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HDHappy,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 11 Chromebook works wonderfully for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great carry-on laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly as advertised. Its compact and does everything i need it to do. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, i liked that the keyboard could come off so it could also be used as a tablet of sorts.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability, Size

    Rated 5 out of 5 stars

    Excellent lower cost traveling work & play tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. Light (very important) with large screen, easy to work on, touch screen, super easy 'snap magnet' keyboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LoriN,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook is a perfect fit for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A powerful little 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for my 11 year old to do his school work as well as explore his creative side. It is powerful enough to do canva and make stop motion videos. He can also access all of his online summer school work with no lag. Other chromebooks could not handle the demand. It is versatile with the keyboard and very light and easy to travel with. The only downside, it did not come with the stylus

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrandonD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 11 works great for your 11-year-old.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile and Stylish 2-in-1 Chromebook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Lenovo Duet 11 Chromebook. The 11" 2K LCD touchscreen is bright, crisp, and responsive, making it perfect for both work and entertainment. The 2-in-1 design allows for seamless switching between laptop and tablet modes, which adds a lot of versatility. The MediaTek Kompanio 838 processor performs smoothly for everyday tasks, and the 4GB RAM handles multitasking with ease. With 128GB of eMMC storage, I have plenty of space for my files and apps. The keyboard is comfortable to type on, and the Luna Gray color gives it a sleek, modern look. Overall, it's a compact, lightweight device that offers excellent functionality at a great value.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy, Versatile, and Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one device, being able to use as a Laptop and as a Tablet as well is super convenient especially with the free google suite of applications from the google store. Great proce as well for a quality device, i thought it would be very cheap and flimsy bit that isn’t the case. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually surprised at how capable this device was. I was coming from a big chunky gaming laptop and it was just getting way too hard to carry around. But this does everything basic you need as long as you're not trying to play high graphic games or edit 4k videos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I bought a new Chromebook to replace a Chromebook that I had purchased a few years ago. I was very happy with my old one, and when it came to replacing it, I chose to continue with the Chromebook, which satisfies all my computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for home or travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an aging Microsoft surface. Ideally I wanted something lighter, but it was very important to me to have an attached keyboard, so I went with this. So far I'm finding that it is really great and can really function as a 2nd laptop for our 2-adult household. Still wish it was lighter, but other than that, it is fantastic for my needs - email, internet, spreadsheets, etc.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Chromebook. I use it everyday in class and it has no drag. The apps are easy to read and the updates are automatic are definitely a big help. I also love that the keyboard detaches so if I just want to watch movies I can and the screen quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Perfect size for portability and productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect travel device. Fit in my handbag so I don't have to bring a full size laptop. Also have a port (unlink my tablet) so I can add a hub that has an HDMI as well as other outlets so it is as versatile as my laptop. Attached keyboard lets me be more productive as well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SusanD,

      Thanks for choosing Lenovo!

      We are glad to hear that your Duet 11 Chromebook is perfect for you, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook/tablet is light and functional. Its great as a travel device because of the form factor, and its capability as a mini laptop or a tablet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DanielT,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 11 Chromebook works great for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Keyboard

    Rated 5 out of 5 stars

    Chrooooome if you want to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard as well as touch screen options, and the battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    struggles if you're a lefty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok something for now because I use it for school it's pretty cool its light I carry it with me easy my only issue is I'm a lefty, so I have the pen for it so obviously I write with my left hand and when I do it keep moving because my hand rest on it when I write it needs an update version so left handed people can use it too

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SophieM,

      Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you're having some trouble with your Duet 11 when writing with a pen. If we could inquire, what pen may you be using with your Duet? This Chromebook does support palm rejection when writing, with it being designed to work with either hand.

      If you're experiencing otherwise, this could be due to the pen in use or software issues. To start, we recommend ensuring your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance, along with sharing the information we inquired about.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Great size, works perfectly. 100% recommended.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Margar,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Duet 11 works perfectly for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Recommend this Laptop/Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price I get college work done on it, good for on the road watching videos quality is better than I expected, gameplay is nice and smooth. Very fast and runs smooth battery lasts me all day.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AracelyO,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 is a great fit for you and your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

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