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Customer reviews

Rating 4.4 out of 5 stars with 127 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the IdeaCentre 720-18IKL Desktop for its strong performance, ease of use, and competitive price. Many appreciate its sleek design and sufficient storage capacity, finding it easy to set up and use for everyday tasks. While some experienced Wi-Fi connectivity challenges, the positive feedback on performance and value outweighs this concern. The computer's RAM and processing power also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 127 reviews
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given the computer 5 stars except the CD/DVD player would not work and I had to take it back to the store to get the issue resolved. Other than that the Computer has been good, I'm new to windows 10 so it's been a little slow going getting all my programs loaded etc. But so far the computer has worked out great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. lenovo

  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Decent computer for all-around use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are expecting a gaming machine or one that can handle resource hogging graphic design software, you might want to spend a little bit more money. On the other hand, if you are searching for a decent computer that can handle your day to day functions, then this is good one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Nice mid-range desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple desktops in the past although my most recent purchase was an all-in-one. I missed the performance and ability to upgrade. After much research (and input from my teenage son) I bought this one. It had a great sales price and that made the decision easier. It was easy to set-up and works great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are leased to hear that the value, flexibility and current performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my 8 year old computer suffered the terminal blue screen of death, I needed a replacement. This desktop was recommended by BB associates as a middle of the road computer which suits my needs perfectly. I do not do gaming so I did not need the fastest processor available. However, I also did not want the slowest, cheapest one available. So far, I have been very happy with the recommendation. It came with a one year Office program. There is a built in wifi antenna which might work for most people. However, my computer is located a distance from the router the wifi connection was not good. I added a wifi adapter and everything is great. There are enough USB 2 and USB 3 port in the front and back. Unfortunately, you have to open a "door" on the front to use the front ports. Other than that, so far, so good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the features and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 4 out of 5 stars

    Great PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC for the price. Easy to use, easy to set up. Great speed and storage!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the sale price I paid I'm very happy with this computer, especially after my birthday present. Birthday present was a 512k Samsung 850 Pro SSD. Boots up in seconds. Coming from a 4 yr old pentium this thing seems to eat everything for breakfast. I'm not a gamer but think this is only a mid level game machine. For the rest of us I don't think more power would be worth the money. I mean do you really want web pages to load a half a second faster for 2 or 3 hundred more dollars? Except for boot up the 7200rpm hard drive that came with it was easy fast enough for everyday stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fantastic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic computer, start with an incredible speed, you can do several tasks that do not get slow, this computer has made me start to like windows 10

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are leased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tower as an open box, came as a pretty basic computer so not a lot of misc non needed items. Works great with no issues

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the IdeaCentre 720-18 is working out so well for you. lenovo

  • Pros mentioned:
    Performance
    Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Extremely quick boot up. Use CAD and two video programs while blue toothed to a couple devices with no issues. Plenty of USB ports and 3.0 ports for me. The issued mouse has a built it fingerprint reader which is nice and I haven't felt the need to up grade it. Wireless would be nice though. Very good product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid business computer. Plenty of speed and memory for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gift for family member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was a gift for a family member so they could perform work functions at home. The associate indicated that the computer was more than adequate to perform those functions. It has not been completely tested yet but I am confident it will be ok. My only complaint was that the Best Buy credit option was not available do to some type of system issue. I was fortunate that we had other options to make the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it but it's fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast enough for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this unit for a client. It is fast on windows 10, well suited for office.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop for your client. We are pleased to hear that the IdeaCentre 720-18 is working out so well for your client. lenovo

  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The graphics are great and the computer is really quick.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Reliable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two computers of this at work, they are fast and reliable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktops for your office. We are pleased to hear that the IdeaCentre 720-18 is working out so well for your business that you purchased a second one. We appreciate your loyalty to the IdeaCentre 720-18 and the Lenovo Brand. lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer with a functional design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, support and the overall function. The programs and operating system supported by the RAM and Drive have made it fun to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenova Ideacentre 720

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say that I was nervous about making the move to Windows 10 since I tried it when it first was available and switched back to Windows 7. Well there have been so many changes since then that it is totally user friendly now and we are loving it.Also looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a new computer -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good choice for a new computer . If you only need to replace the tower, you may want to check into this product - it is as advertised, has worked well so far. a little noisy when starting up, but other than that works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a good desktop computer. I had to buy a new computer in a rush because my old HP died. I paid a little too much for this computer But I could not wait until Blach Friiday

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great desktop and it was on sale at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo designed a very nice desktop. Great low price at Best Buy! Windows 10 might take time to get comfortable with. I'm glad I bought my computer with Geek Squad support available.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. lenovo

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