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Customer Ratings & Reviews

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Customer rating

Rating 3.5 out of 5 stars with 10 reviews

60%would recommend to a friend.
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Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Great PC w/great hardware (Great for gaming too!)

    Posted .

    I have had a great experience with mine. This is replacing my iMac 27”. The newest iMacs don’t come close to this PC’s features and I paid a lot less for this Lenovo. Only issues have been Microsoft issues and definitely not Lenovo. I downloaded Blizzard and have been playing games at full resolution with zero lag or issues. Played Destiny 2 and Assasins Odyssey with an Acer 1080p 144hz Gsync monitor (perfect monitor for 1060 GTX card). This machine is definitely a 5 star all around PC that you can play games on. Sorry Apple, I love you but my wallet and needs have to move on.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the features and performance of the IdeaCentre 720-18 desktop meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Excellent computer for business and gaming

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I had two other computers to replace an ASUS tower that I dearly loved. Bought an HP, it was slow and just not what I wanted as it would not support 3 monitors. Took it back, I then bought a gaming computer IBuy which crashed on me 3 times in 48 hours, so took it back. Decided to try Lenovo and I'm sure glad I did. He can handle more than 3 monitors, has its own program to transfer everything or just what you want to transfer from old computer. It is very stable and extremely fast. I am very pleased. I use this for my business, but have games too and it meets all my needs.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720 Desktop, model number 90HT0004US. This configuration ships with the powerful, Six-Core/Twelve-Thread Intel Core i7-8700 processor, with a base speed of 3.2GHz and a Turbo Boost speed of up to 4.6GHz. This processor is supported by 16GB DDR4-2666MHz RAM and the discrete Nvidia GeForce GTX 1060 with 6GB GDDR5 RAM on the GPU. There is a 2TB standard mechanical 7200 RPM hard drive, supported by 16GB Intel Optane Memory. This model can handle many of today's most demanding programs, great internet browsing and heavy multi-tasking. If this describes the kind of computing you do, the Lenovo IdeaCentre 720 Desktop, model number 90HT0004US would be a great choice. Lenovo

  • Rated 2 out of 5 stars

    For the price get something better than Lenovo

    |
    Posted .

    Interested the the specs and the competitive price. So I bought the i7 8th gen. Upon setup drive and system was slower than expected. intel Octane was a dissatisfied feature. So I changed the Octane to a NVMe SSD. Got back the performance like night and day. Opening up the chassis revealed a rat nest of wiring and cables. No cable management features. Really sloppy interior hard to get to the SSD socket. Poor internal design. Decided to return it. No good for the money. Buying a Dell or Hp instead.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaCentre 720-18 Desktop, model number 90HT0004US, ships with the powerful Six-Core/Twelve-Thread Intel Core i7-8700 processor. This processor has a base speed of 2.5GHz and a Turbo Boost speed of up to 4.6GHz. The processor is supported by 16GB of DDR4-2666MHz RAM. There is a discrete Nvidia GeForce GTX 1060 graphics card, with 6GB of GDDR5 RAM dedicated on the GPU. The hard drive is a 2TB standard 7200RPM hard drive, supported by 16GB of Intel Optane Memory. The solid state 16GB Intel Optane Memory works with the 2TB standard hard drive, provide the performance for boot up in less than 20 seconds, quick recall of the files and programs you use the most. This configuration ships with a 400W internal power supply. If you are looking for a powerful work station that can handle the most demanding of today's programs the Lenovo IdeaCentre 720-18 desktop would be a great choice. Lenovo

  • Rated 4 out of 5 stars

    very good product

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Very satisfied with this purchase. serves me well for a senior citizen.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the features and performance of the IdeaCentre 720-18 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Excellent for gaming

    |
    Posted .

    I'm playing Skyrim Special Edition on this machine, with plenty of mods and graphics enhancements. Have yet to see the FPS drop below 45 even in the most intensive environments. Also handling The Elder Scrolls Online really nicely with graphic settings on the highest settings; looking forward to trying out some PVP with this one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 Desktop. We are pleased to hear that this configuration meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Awesome Computer

    |
    Posted .

    This desktop is super powerful, has tons of storage, and really works hard -- it looks great, too!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance and features of the IdeaCentre 720-18 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Good machine!

    |
    Posted .

    Fast enough for what I do at home. Surfing the net, sending emails, working mode with excel and PowerPoint a breeze!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaCentre 720-18 laptop. We are pleased to hear that the features and performance of the IdeaCentre 720-18 meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Hard Disk Issue - Happen Twice

    |
    Posted .

    You could find similar comments about this computer online elsewhere, and it happened to me as well. The system crashed on the 14th day and gladly I was able to exchange it at store. BUT! The same issue happened again with the exchanged one. System got crashed and I had to refund. Definitely not recommend before there's an explanation of why it happened to so many users.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with the Windows 10 operating system on your Lenovo 720-18 desktop. It is possible that the issue you describe is caused by a recent Windows 10 update that requires resetting the device to original factory settings. But to do this, the Intel Optane Memory has to be turned off first, because the Optane Memory stores an image of the Windows 10 operating system. To restore system, Optane must be disabled first in the BIOS
      o Power down system, power back on and press F2 to enter BIOS setup
      o BIOS setup > Configuration > Storage > Intel® Rapid Storage technology > Intel Optane, 931.5GB > Disable > Are you sure you want to disable > Yes > Disable
      o Wait for 3 minutes
      o The Disable process should be finished and there will be (2) non-RAID physical disks
      o Press F10 to Save and Exit
      - The system should now be able to be Restored
      - After restoring, you will need to open the Optane UI from the task bar and choose Setup > Enable > Select “Erase all data on Intel “Optane” memory module > Continue > Restart. Now you can restore the Windows 10 operating system to factory original settings by following the instructions at this link:  https://www.laptopmag.com/articles/reset-windows-10-pc. Be sure to re-enable the Optane Memory after you restore the system, then restart the device, as listed above. If you continue to have an issue, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 2 out of 5 stars

    Too many issues to start with

    Posted .

    I had two massive issues to start with that required me to have my OS reflashed in store. all with no warning during steam game install or when first booting up. I can't say this is a bad PC, as it may have been just my unit and the performance when it did work was superb, but I cannot say I recommend it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with your Lenovo IdeaCentre 720-18 desktop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rated 1 out of 5 stars

    Specs are good, but fatal error

    Posted .

    The specs on this computer are good. It was perfect for what I needed. After 14 days the computer failed to boot and went into a constant loop of repair, reboot, repair, reboot. Thank goodness I was still in the 15 day return period for Best Buy who took care of me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with your Lenovo IdeaCentre 720-18 Desktop. For those reading this who may have a similar issue, we recommend you call Lenovo Tech Support for specific help with your issue at: 877-453-6686. lenovo

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