Customer Ratings & Reviews
- Model:
- 83JC0001US
- SKU:
- 6578512
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the LOQ 15.6" Gaming Laptop for its great performance, speed, and reasonable price. Many users appreciate the sufficient graphics, solid build quality, and adequate RAM. However, some customers have expressed concerns about the battery life, fan noise, and weight of the laptop. Overall, the laptop seems to be well-received, with the pros outweighing the cons for most users.
This summary was generated by AI based on customer reviews.
Best gaming experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computer for basic gaming. Nothing like it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SanaaB, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been fantastic for you, and we appreciate you taking the time to share your experience with us.
Good Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not that good, buy it on sale when it’s ~$500
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MeisiwatyH, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been good to you, and we appreciate you sharing your experience and feedback with us.
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. My daughter loves it. Affordable with great specs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MontgomeryJ, thanks for choosing Lenovo! We're thrilled to hear that your daughter loves it, and we really appreciate you sharing your experience and feedback with us.
Greatest purchase ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, great for gaming and for business, camera quality is crystal clear
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AbhinavS. Thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been so great for you, and we appreciate you taking the time to share your experience with us.
Great price for a nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. More than expected for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JuanM, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been excellent, exceeding your expectations, and we appreciate you taking the time to share your perspective with us.
It's okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you only wanna play it's good but if you need something more heavy the processor it's not good enough.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Would not recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer stats showed this would run our game just fine, but the game struggles. The computer is always working really hard (loud) and the battery only lasts about 2 hours while gaming.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Rachel. We're sorry to hear that you're having a poor experience with your LOQ 15. To help improve performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also to improve performance, we recommend adjusting in game graphic settings, as although a system can meet a game publisher's system requirements, in game extras like shaders, levels of fine details, or field of view can put added weight on the system's GPU. Please feel free to reach out to Lenovo Support should you need any assistance. We appreciate you taking the time to share your perspective and feedback with us.
Could be. Better could be worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop. Pretty mid overall but still gets the job done
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, TheFiend84, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 satisfies its purpose, and we appreciate you taking the time to share your experience with us.
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything great, my only problem is that a few keys do not work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DonavonO,
Thank you for choosing Lenovo!
Regarding the problem you're having, we recommend working with Lenovo Support at this number: 877-453-6686, so we can help resolve this issue with you.
It is great to know that your LOQ 15 is otherwise working great for you, and we appreciate you taking the time to share this with us.
Not a bad computer just a couple glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer except I’m having issues that’s not resolving with it dropping Wi-Fi constantly
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BonnieS, although we're thankful that you chose our product, we're sorry to hear that you're having trouble with your LOQ 15. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100753-trouble-connecting-to-the-internet-or-a-wireless-network) with troubleshooting steps and a video to aid in fixing this problem. If after taking these steps the issue persists, in-depth troubleshooting is necessary to fix the problem. We then recommend contacting Lenovo Support: 877-453-6686, for further assistance. Please let us know how it goes, and we appreciate you sharing your experience and feedback with us.
Piece of junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this computer and it's now a paperweight. I used it two times and then suddenly it just shut off and locked me out. I finally got back in and now it won't do anything. I'm so frustrated with this computer. I'm really hoping Best Buy will work with me. Either way, I'll update this review to let you know.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jester. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your LOQ. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your perspective with us.
Do not buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift, the first time it wouldn’t turn on so we returned it and had to drive an hour to get a new one. The new one also didn’t work and they wanted to charge me to fix it at geek squad and wouldn’t take the return. Both times this computer goes blue screen and requires a code that was not provided
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Ashley,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into issues with your LOQ 15, and we apologize for any inconvenience that this has caused you.
If you still have your system, we'd like to work with you try to improve your experience, and since this matter takes advanced troubleshooting, a conversation leads to resolution more quickly. To start, please contact Lenovo Support at: 877-453-6686, to work with someone who may help you.
Please feel free to share any updates you may have and reach out to us with any questions.
Best,
Lenovo
- Cons mentioned:Battery life
worst gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst battery life, graphics are mediocre, hz is bad
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SreenuS,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ 15. We apologize for any disappointment that this may have caused you, and we'd like to work with you to try to resolve these issues.
To start, regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation.
With graphics performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well. Also, you can press the Fn + Q keys as mentioned previously to boost performance, along with adjusting VRAM in the system BIOS.
We hope that this helps, and please update us when you can. Feel free to reach out to us via the Q&A section of the product page with any questions or request for further assistance.
Best regards,
Lenovo
Crashes constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is crashing all the time and keeps restarting very annoying
No, I would not recommend this to a friendShopping timing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for expedited shipping expecting to receive in 2-4 days. I called over a week later as my laptop was not received and it was urgent only to be told those delivery times were for AFTER the machine was built and ready for shipping. It is taking nearly two weeks to build a regular laptop with zero modifications! Not well communicated on the website or clear. I could have gone to a store if I’d known it would take this long. Will not use the site again.
No, I would not recommend this to a friendDied after 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1 year with no explanation don’t recommend
No, I would not recommend this to a frienddisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return as the cpu will hit 100% usage during any downloads such as windows updates or game downloads and even microsoft edge downloads. set thermal profile to performance was the worst. was within the 15 day return window so will see if the replacement laptop suffers the same problem as Lenovo said this issue is something to do with the cpu
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JeremiahR, we're sorry to hear that you ran into this issue with your LOQ 15, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your experience with us, as it does not go unnoted.
Locked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come factory reset. Computer was password locked. Can't tell you anything else about the laptop because i can't use it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, CameronH, we're sorry to hear that you are having this issue with your LOQ 15. To try to resolve this, we recommend you call Lenovo Support for help at: 877-453-6686. We appreciate you taking the time to share your experience with us so that we may investigate this matter.
Stuck Paying For Nothing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this unopened laptop 2 months ago & have not received a refund yet. Best Buy has good customer service, I'm just that one customer that's stuck paying for a $600+ laptop that I don't even possess.
No, I would not recommend this to a friendLenovo lemon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible laptop, but.. mine came broken. bad gpu
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, EarlA. We are sorry to hear that you ran into this issue with your LOQ 15. Should you still have your LOQ and are experiencing the same issue, to help remedy this, we recommend reaching out to our support team here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
