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Customer Ratings & Reviews

Your price for this item is $206.99
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Customer reviews

Rating 4.6 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the LOQ 15.6" Gaming Laptop's performance, price, and graphics capabilities, frequently praising its ability to run games smoothly. Many appreciate the laptop's size and storage options, although some users note that the battery life could be improved. The cooling system has also received mixed feedback, with some mentioning noticeable fan noise during gaming sessions. Overall, the laptop receives positive feedback for its performance relative to its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-308 of 308 reviews
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return as the cpu will hit 100% usage during any downloads such as windows updates or game downloads and even microsoft edge downloads. set thermal profile to performance was the worst. was within the 15 day return window so will see if the replacement laptop suffers the same problem as Lenovo said this issue is something to do with the cpu

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JeremiahR, we're sorry to hear that you ran into this issue with your LOQ 15, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your experience with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    Locked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come factory reset. Computer was password locked. Can't tell you anything else about the laptop because i can't use it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CameronH, we're sorry to hear that you are having this issue with your LOQ 15. To try to resolve this, we recommend you call Lenovo Support for help at: 877-453-6686. We appreciate you taking the time to share your experience with us so that we may investigate this matter. Lenovo

  • Rated 1 out of 5 stars

    Stuck Paying For Nothing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unopened laptop 2 months ago & have not received a refund yet. Best Buy has good customer service, I'm just that one customer that's stuck paying for a $600+ laptop that I don't even possess.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lenovo lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop, but.. mine came broken. bad gpu

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, EarlA. We are sorry to hear that you ran into this issue with your LOQ 15. Should you still have your LOQ and are experiencing the same issue, to help remedy this, we recommend reaching out to our support team here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great Laptop, but Mind the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid light gaming laptop, but beware of price. As of writing this, it is not longer on "sale" and priced at $800. There are far, FAR better options at this price point. However, on sale, at under $500, it was a bargain. Perfect laptop for someone who wants to do some light gaming on the go and office work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We're thrilled to hear that your LOQ is working out great for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good with base stats, better with upgrades!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs almost any game including BO6 however you CAN upgrade the ram and storage in this simply by taking the back panel off and buying the appropriate SODIMM ram type and m.2. Makes just about any game really smooth while using discord! Highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Brennan, thanks for choosing Lenovo! We are glad to hear that your LOQ 15 is working out great for you now, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Beware no iGPU - battery will tank

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CPU is weak in that it is only 4 cores/8 threads, is Zen 3+ instead of the latest Zen 4, and most importantly has no iGPU so it will use the NVIDIA card 100% of the time therefore tanking battery life. Only buy if you plan to leave this plugged in all the time. The rest of the machine is fine nothing impressive. Only buy if you know what you're getting into.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a huge upgrade from my previous laptop. For the games I tend to play this so far has been excellent. It’s very fast and the screen is great. I’m new to gaming on pc and this fills all my needs and more. Couldn’t be happier. Great price and design.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DanielP. Thank you for choosing Lenovo! We are glad to hear that you are happy with your LOQ 15, and we appreciate you taking the time to share your experience with us. Lenovo

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