Customer Ratings & Reviews
- Model:
- 83JC0001US
- SKU:
- 6578512
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the LOQ 15.6" Gaming Laptop for its great performance, speed, and reasonable price. Many users appreciate the sufficient graphics, solid build quality, and adequate RAM. However, some customers have expressed concerns about the battery life, fan noise, and weight of the laptop. Overall, the laptop seems to be well-received, with the pros outweighing the cons for most users.
This summary was generated by AI based on customer reviews.
Gdghuh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hyguh no frtgguhd. Ufg thebgdvvuubvdfghh the yy to t
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Fjrjfuenhdjjdjehhgdbehfjd, thanks for choosing Lenovo! We hope you're well and that you're enjoying your LOQ 15. We appreciate you sharing your unique perspective with us.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and customer service (geek squad) Very helpful
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi FloydJ, thanks for choosing Lenovo!
We are pleased to hear that your LOQ 15 works well for you and that your service received was quite helpful. We appreciate you taking the time to share this with us.
Lucas Bonumá Severo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, was a great experience. The laptop is good
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LucasS, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been good to you, and we appreciate you sharing your experience and feedback with us.
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product delivery on time thanks very much.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CurtisW, thanks for choosing Lenovo! We are glad to hear you are satisfied with your LOQ 15, and we appreciate you taking the time to share your feedback with us.
Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, quick delivery and low price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoeG, thanks for choosing Lenovo! We're thrilled to hear that your purchase has turned out nicely for you, and we appreciate you sharing your experience and feedback with us.
- Cons mentioned:Fan noise
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the money the drivers stopped working I had to reinstall pretty much everything reupdate the system about 5-6 times. Won’t play anything cause the fans overheat fairly quick but I’m past my return date so I’m stuck with it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MrJay, we're sorry to hear that you're having such trouble with your LOQ 15. Given the steps that you've taken, if the issue persists, then unfortunately, resetting your LOQ would be the next step before contacting Lenovo Support directly. You back up your data and try to reimage it with the original Lenovo preload via DDRS (https://support.lenovo.com/ch/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key). If you don't see a response to your ticket soon, contact Lenovo Support directly here: 877-453-6686. Thank you for taking the time to share your experience with us, as we will investigate this further to make the necessary changes.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for a budget gaming laptop it’s perfect to work on stuff and good for gaming
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, DanielR, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been awesome, and we appreciate you taking the time to share your perspective with us.
love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my daughter wanted. She loves it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Chris, thank you for choosing Lenovo! It is good to hear that your daughter loves it, and we appreciate you taking the time to share your experience with us.
Best gaming experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computer for basic gaming. Nothing like it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SanaaB, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been fantastic for you, and we appreciate you taking the time to share your experience with us.
Good Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not that good, buy it on sale when it’s ~$500
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MeisiwatyH, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been good to you, and we appreciate you sharing your experience and feedback with us.
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. My daughter loves it. Affordable with great specs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MontgomeryJ, thanks for choosing Lenovo! We're thrilled to hear that your daughter loves it, and we really appreciate you sharing your experience and feedback with us.
Greatest purchase ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, great for gaming and for business, camera quality is crystal clear
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AbhinavS. Thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been so great for you, and we appreciate you taking the time to share your experience with us.
Great price for a nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. More than expected for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JuanM, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been excellent, exceeding your expectations, and we appreciate you taking the time to share your perspective with us.
INCONSISTENT WEBCAM
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer seemed like a good deal at the time, but later on should have been marked down or sold for a lower price if there were other models that were either like it or the software not being able to keep up with the new models, straight from the factory
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
It's okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you only wanna play it's good but if you need something more heavy the processor it's not good enough.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Would not recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer stats showed this would run our game just fine, but the game struggles. The computer is always working really hard (loud) and the battery only lasts about 2 hours while gaming.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Rachel. We're sorry to hear that you're having a poor experience with your LOQ 15. To help improve performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also to improve performance, we recommend adjusting in game graphic settings, as although a system can meet a game publisher's system requirements, in game extras like shaders, levels of fine details, or field of view can put added weight on the system's GPU. Please feel free to reach out to Lenovo Support should you need any assistance. We appreciate you taking the time to share your perspective and feedback with us.
Could be. Better could be worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop. Pretty mid overall but still gets the job done
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, TheFiend84, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 satisfies its purpose, and we appreciate you taking the time to share your experience with us.
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything great, my only problem is that a few keys do not work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DonavonO,
Thank you for choosing Lenovo!
Regarding the problem you're having, we recommend working with Lenovo Support at this number: 877-453-6686, so we can help resolve this issue with you.
It is great to know that your LOQ 15 is otherwise working great for you, and we appreciate you taking the time to share this with us.
Not a bad computer just a couple glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer except I’m having issues that’s not resolving with it dropping Wi-Fi constantly
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BonnieS, although we're thankful that you chose our product, we're sorry to hear that you're having trouble with your LOQ 15. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100753-trouble-connecting-to-the-internet-or-a-wireless-network) with troubleshooting steps and a video to aid in fixing this problem. If after taking these steps the issue persists, in-depth troubleshooting is necessary to fix the problem. We then recommend contacting Lenovo Support: 877-453-6686, for further assistance. Please let us know how it goes, and we appreciate you sharing your experience and feedback with us.
Piece of junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this computer and it's now a paperweight. I used it two times and then suddenly it just shut off and locked me out. I finally got back in and now it won't do anything. I'm so frustrated with this computer. I'm really hoping Best Buy will work with me. Either way, I'll update this review to let you know.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jester. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your LOQ. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your perspective with us.
