Customers commend the Smart Frame 21.5" for its high-quality pictures and ease of use, with many praising the simple setup and convenient wall mounting options. However, some users experienced issues with the accompanying app and reported concerns about the display's performance in low-light conditions and the power cord length. The frame's design, while aesthetically pleasing to many, presented challenges for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-61 of 61 reviews
Cons mentioned:
App
Rated 1 out of 5 stars
Frame Is Useless; App No Longer Works
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this for a couple of months and finally got around to setting it up. Apparently it requires the use of an app which is no longer useable snd doesn’t work at all anyway. So basically i have a very expensive frame I’ve never use and will likely never be able to use. Lenovo customer service refers me to Google for support. DO NOT BUY THIS FRAME. Sure it looks cool but you’ll never see that in real life. Last product I ever buy from this brand and it should be one you never buy. Even after countless complaints, nothing is beibg done from anyone to rectify the situation.