Customer Ratings & Reviews

I spent over a thousand dollars on this laptop by the time that you include taxes and I don’t expect much out of it. The camera quality is poor to say the least, it uses your fingerprint to unlock but it never works on the first try, I always have to do it at least three times if not more, it sometimes would overheat but at the end of the day it was a decent computer that worked and did what I needed it to. However, Friday night it popped up and said that it needed to do some update I didn’t really read it because it comes up all the time that it needs to update so I just clicked it and told it to restart to update now and ever since then it has not worked and now I’m in the middle of the semester for college and my laptop is 100% unusable. I turn it on, unlock it, and it seems fine and then it will freeze, make a loud vibrating sounding noise (I can no longer take it to class because of this), sometimes the screen turns black then blue and sometimes it just turns blue and says “your device ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you” and so then it restarts but it doesn’t fix it the same thing happens over and over and over until I just finally get tired of dealing with it and just turn it off. This is so frustrating because I don’t have a car and I have exhausted every option I have besides taking it in to get repaired. I have videos of the vibrating noise and what it does when the screen pops up.

Sporadically won’t turn on. It works then it gives CMOS errors. Once you clear the errors it won’t turn on. Several hard starts and reboots it will finally turn on. Again, it works for a bit then it says “update and shut down” and the whole process starts over. This has happened since day 1 of purchase. Thought it was just taking updates and would work out but it’s consistently a bad experience. I will never purchase another Lenova.

Had this for a few days. So far it's been good. I love the touch screen and ability to turn it into a tablet. The stylus makes it even easier to browse and read in tablet mode. The keyboard is excellent. Performance has been snappy, no hiccups there. Build quality is a big plus, too. Feels solid like you'd want out of a $1k piece of tech. Awesome selection of ports, huge upgrade over a lot of new laptops that expect you to carry around a bag full of docks and dongles. Some things are just okay. Screen isn't going to blow you away. Would've loved a little more wow factor there considering the price, but you're buying this laptop for productivity not media consumption. Speakers work fine for watching informational videos and voice. Not going to give you the best movie or music audio experience. A few things I don't love. The battery life isn't very impressive. I think using the touch screen feature as I do drains it more quickly... But I do notice it drop down from full charge to around 60% on 2-3 hours of usage which is about what others have experienced, so no big surprise but I wish it were a bit better. Sometimes batteries have a break-in period so it may get a little bit better over time I suppose. If I have chrome tabs open when I close the top and put it to sleep, they are blank tabs when I wake up the computer and take about 15 seconds to load back up. Not sure if that's on the laptop itself or something that needs to be worked out with Windows 11. And the response time using the touch screen is a little laggy. By that I mean, if you are using the touch screen then don't touch the screen for a brief time, when you go back to touching to scroll down a page for instance, it takes a second to realize you're using the touch screen again and won't register the touch right away. If you're using the touch screen all the time it works right away so I'm assuming this might be some kind of battery saving feature. I'll have to try it in performance mode to see if that solves the issue (I normally use it in better battery mode). Using the stylus works perfectly right away every time so that's one way to mitigate the issue if it bothers you. But I wish that it would recognize when it's folded in a tablet-like setup and be ready to register a touch input at all times. Overall I would recommend it for portable productivity, just know what you're getting into and there are a few compromises. Time will tell how well it holds up over the long run but I feel like it's going to age well.

Great work laptop for me, with a moderate drawback. I work in healthcare, use this for my EMR during the day, as well as emails, and light web surfing, videos. Light background music. It is great for this use. Given COVID related issues, the fingerprint reader is a wonderful way to log in. The built in stylus is helpful for people who are visual learners. Well built, and has survived falls without issue. Can be sanitized without issues (going on now for 3-4 months). The two in one aspect works fairly well. Downsides are two: first and least, heat dissipation. It gets warm on my lap. Not too warm, but noticeable. The second, is battery life. I'm averaging around 4-5 hours of screen on time, with battery saving. Granted this is with several programs open. The saving grace is the rapid charge. I can easily get back to 80-95% total charge over my 30-40 min lunch break. Overall, it is a fantastic machine, that works well for my current use. I would think for anything less GPU or CPU intensive it works well. Great value at $640.

The build quality is excellent, as is the display. Performance is solid as well, however some reviews have incorrectly stated that the RAM is upgradable. It is not, however the SSD is, which is what those reviews likely meant. This laptop has excellent Linux support as well, and installing my preferred distro was no issue. Highly recommended to anyone looking for a durable, reliable laptop with plenty of ports and that's lightweight. The only downside is the touch screen, and this is a personal preference — I'd strongly have liked a matte, non-touch option to reduce glare. I bought the first gen model and gave it to my mother last year, and after playing with it a little while prior, I liked it enough that this year's second-gen model was an easy buy for me.

I have bought 3 of these. One for my son and two for myself( one for home and one for office). It is the best lap top I have purchased ever. I love the keyboard and the way it types. Will buy this in the future should I need another one. Lynette

Overall, I would rate this Lenovo model at a 4.7. As a disclaimer, I don't do gaming and will be using this as a recreational / work alternative. That said, the 8 GB RAM and i5 intel processor is plenty sufficient for me. I have only had it for a week so I haven't fully broken it in to determine if there are any shortfalls. Here are my initial thoughts: Pros: - Amazing keyboard. After going back and forth from my old Surface 3 to my Dell Work laptop, this keyboard definitely shines above. - Included rechargeable stylus. I'm not one to really use a stylus but as I am taking work related classes, I can see how it can be used for easy mark-ups or highlighting. The draw to text is cool as you can use it in place of typing if you really wanted to. - Great Convertibility. Obviously as a 2-in-1, you wouldn't expect anything different. However after going from a small (but lighter) Surface 3 to this, i can see the difference. Tablet mode for reading articles, papers or anything is much better than the standard laptop method. I assume this feature would be helpful for big readers. - Overall durability. As a military service member, I appreciate the durability of any tech I own. As you may know, this Lenovo series goes through many durability tests which make it great for workers on the go or those who have to transport their laptops in very hot and cool environments. Although I haven't tested it, the spill resistant keyboard is a big plus. Cons. - Idle RAM usage. For some reason, my background processes consume about 30-40% of my memory. It hasn't resulted in any issues and I will continue to work with it as there are some user fixes. However, it surprised my as it basically leaves me 4-5 GB not utilized. This may ne a non-issue though but did want to bring it up as a note. - Battery life is just ok. Other models have better battery life and I can attest that this model doesn't win any awards. However, it's not a big issue. I think most professional reviews put this at 6-7 hours with mixed use. Other notes: - Loud fan noise and overheating has been a complaint by some. My model was a bit loud at first but after all the initial updates, it hasn't been an issue since. Of course there will be some fan noise with heavy use but it's not all that bad. For professional reviews, I would recommend MobileTechReview on YouTube. They review the GEN 1 version of this model but a lot of the data is consistent. For the price, I think it was a great option. I would definitely recommend this for students or as an alternative, mobile work computer.

Laptop was of great value at this price point. I really wanted to keep it but in the end I returned. Here is why: My main motivation was to use this laptop as whiteboard for collaboration. I installed Microsoft whiteboard and shared over online meetings and it worked fine 98% of the time. But sometime input jumps and whiteboard becomes useless. I re-imaged, upgraded bios and driver software. It still wasn’t 100%. Using finger didn’t have any issue. Otherwise laptop was well built machine. I will wait for Lenovo/Microsoft to update the experience. Till then I will use old iPad.

Needed a replacement for an aged VIAO laptop. I wanted something that didn't weigh as much and would function as a tablet when I just want to surf the internet or stream content to my entertainment system. I use a ThinkPad for my job and it has been a workhorse for 5 years so that factored into my decision. This ThinkPad checked all the boxes. It was a little more than I wanted to spend, but one of the options I was looking at was a iPad Pro 13 inch which was a lot more. My only complaints are nits... the screen size is just a little too small. When I'm on the NYTCX site I have to scroll too much. Not a fault of the laptop... didn't know this until I started to use it. Other nit is that the touch pad is too sensitive- it has a habit of deleting emails when I move my fingers over it without touching it. I've had this issue with other touchpads and usually I turn down the sensitivity. Haven't tried that yet. Would I recommend this laptop? Yes, if you are looking for a portable Windows unit that has a combination of old and new ports.

So far Im very happy with this product from BestBuy. It looks like new and works very well. This laptop has the 11th gen core i5 CPU, 8GB ram and 256GB of storage. This laptop blazes through everything from surfing the web, typing documents and playing gaming from 2015 and older. My last laptop from Lenovo was the Lenovo Yoga 720 13 inch and it still works well. Im so glad I went with Lenovo again. They know how to make outstanding products. Thank you BestBuy for the amazing deal and thank you Lenovo for making a quality product. 5/5!

I stumbled upon this computer when I was looking for a secondary laptop away from my office. It ended up being so good that it now has become the standard-issue computer for my law firm. As a professional services office, we have no need for heavy graphics, so the specs on this computer are just fine for everything we do, including extra monitors. I will keep buying this computer for each new position we create.

This Yoga is an awesome device! I picked up on promotional sale and we love the quality, performance, and features. I was looking for a laptop for shared use, and this is the perfect solution! I replaced Windows with ChromeOS and couldn't imagine a better platform for surfing & email. It feels great to use and is very sturdy while remaining light and portable. It's the perfect shared laptop for our home!

So far so good - couple of weeks to a month now. No problems, just what I expected. The pen takes some time to learn, and so does the touch pad. I'll get my preferred pointing device - mouse - someday. Seems to run a long time on the battery; I starts up quickly and I can use the USB devices at will. I still need to setup a wireless to get files between the laptop and my desktop. (laptop for collecting the data & desktop for processing it.) Pros: Light weight, modern OS, decent prices and did I say light weight yet ? Cons: Hmm, the pen and touchpad aren't what I'm used to. Yet. Also gotta find a monitor to use with it - these old eyes don't like a wee 13" screen (22 inches is my preferred size.)

Beautiful, business minded design. Has the specs to get most task done. The touch screen and pen are something I didn’t know I needed until I had it. Best bang for your buck at the price point.

A solid laptop with a great value for money offering. We have a few of those in our family and have been using this model (and previous models) for a few good years now - a work horse that never fails.

Good while it lasted SSD failed. Was fast and battery was great

Great laptop and did not break the bank. The touch screen is great and I really like the stylus pen that comes with it. Versatile and easy to use. I would definitely suggest to friends and family.

Just began using the laptop but seems to be very well built and good quality. Speed is reasonably fast and doesn't appear to have much bloatware. Impressed thus far.

I've only been using this computer for a week. It was easy to set up and works great so far. It is fast and easy to use. I'm enjoying having a track pointer though sometimes I can't find where the pointer is on the screen and have to use the trackpad to find it. In general, I find that the pointer is more efficient than the trackpad. The function key on the keyboard is where I expect the control button to be, so I keep pressing that when I want to use shortcut keys.

I really like this little laptop. It’s durable and functions well compared to the one it replaced. Keyboard is placed well and keys are appropriately spaced.