The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 4 out of 5 stars
Good but get the warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had a carbon X1 for about 2 years now and I'm probably going to replace it with something that isn't lenovo soon. The finger printer ready goes out for about a month at a time, the wifi can be flaky, and the bluetooth is questionable. The worst though is the Lenovo support.
I would still recommend the laptop, don't get me wrong--it's first year of performance was solid and impressive. The weight is amazing and the power was great at the price point...just buy the extended warranty through best buy. Three year minimum.
I would recommend this to a friend
Brand response from Lenovo Product Expert
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Thank you for choosing the Lenovo ThinkPad X1 Carbon. With regard to the issues you mention with your device, there may be driver updates for your specific system. Follow the link below to look for new driver updates for your specific system. You can also run diagnostics from the Lenovo site as well. As always, be sure to create a restore point on your system before you make any changes. You can do this by just typing "restore point" in the search window within Cortana and follow the link to create a restore point. Here is the link: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-Type-20FB-20FC/20FB/002RUS?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers and Software|Drivers and Software
Rated 5 out of 5 stars
Great Computer for programing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is very easy to use. Very light and fast.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice machine but a hassle to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Short story: Lenovo does not pre install Windows 10 nor do they provide a medium with same (even though packaging says they do). Only way to get W10 is through a lengthy on line download (several hours) or wait a week or so to get disc via surface mail. Ended up paying Geek Squad to install it so the cost of the machine now higher due to manufacturer not correctly representing operating system. Unfortunate and puts a black mark against the brand going forward.