Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 10736478
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Pros mentioned:Size
Very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, smart, and powerful. Perfect for small portions.
I would recommend this to a friend - Pros mentioned:Size
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, perfect size. Heats up stuff great.
I would recommend this to a friend - Pros mentioned:Ease of use
Debbie V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Microwave is really nice. Looks great and easy to use!
I would recommend this to a friend - Pros mentioned:Size
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Quality and price. LG always offers great products.
I would recommend this to a friend Really Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing 3 other microwaves that didn't fit the space, I settled on this one. It was a little more expensive but so far is working great and first the space. It has a lot of nice features including child proof mechanism that can be disabled if needed. I highly recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome until it broke…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this microwave. It was easy to use, I love that you can just pinch in the time and hit start rather than having to select time or power etc. it plays a not too loud pleasant tune when done and had no complaints u til it stopped working a month in!!! I’ve had microtonal lasted 10-15 years so this is a total bummer!!! Best Buy only gives you 15days to return so now I’m outside the window :( very disappointed in LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We’re glad to hear you enjoyed its features, but we understand your concern when a product stops working so soon. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To troubleshoot, please check if the power cord is securely plugged in and if the outlet is functional. For more help, visit https://www.lg.com/us/support/help-library/no-power-microwave-oven--1429709038316. If it still doesn’t work, please send us a private message on social media @LGUSSupport. We're here to assist you with warranty options and help resolve this issue. Your satisfaction is important to us, and we appreciate your feedback as we strive to improve our products. ^Juvy
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Super space saver while havi mg tons of room in it.
I would recommend this to a friendBest powerful, compact microwave.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best powerful, compact microwave. I had the older model for over 7 years and wouldn’t go to any other make. Fits perfect in my space and still has a lot of room inside, plus lots of power.
I would recommend this to a friendLike features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left door open, thought light burned out. Nope, after door closed and used again light still works. Thank you. Panel hard to see.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is GREAT product for a small room or college dorm
I would recommend this to a friendNot intuitive or easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and I hate it. I have used microwave ovens for years, decades to be honest. The LG is confusing and diffuclt to use. There's a sticker next to the door button with instructions on how to open. You have to use your right middle finger. And ONLY your right hand, to press a small button on the side that releases the door button on the front. Here's a clue: If you need instructions to show people how to just open the door, you have made your product difficult to use. That sticker will wear off in short order and then every new person to use it will have to study the design until they notice a small black button on the side. This is dumb. Have something in your right hand and want to open with your left? No. Not physically possible. I tried auto reheat for a cup of water. It's a lot of steps to just set 2 minutes. The menu suggests that you can adjust the number of cups. But you can't as you try to find the +/- buttons or enter 1, 2, 3 or some other key to change the display. I have a broken microwave that takes several minutes to just heat a cup of water and I'm going to use it instead and return this one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stephen. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We understand your concern about encountering difficulties with a new appliance, especially when it doesn’t meet your expectations.
To simplify your usage, we recommend checking the user manual for alternative methods to adjust settings, as there may be quicker ways to heat or reheat items. Additionally, exploring the quick-cook features might offer a more efficient option for your needs.
If you’re still having issues or need further assistance, please send us a private message on social media @LGUSSupport. We're here to help you troubleshoot and find solutions to improve your experience. We appreciate your patience and feedback as we strive to enhance our products. ^Juvy
Backlight the buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is powerful to be so small, but it is somewhat difficult to use because the operational buttons on the front are hard to see. I saw other reviewers suggest that backlighting them would help, and I agree completely.
I would recommend this to a friendReplacement microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect replacement for the old microwave that we use in our recreation room. Took a little while to get use to the difference in settings, but we're very pleased with the purchase.
I would recommend this to a friendnot a good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied as LG claim this is one of best in market, makes loud noise, menu to select auto confusing, auto sensor cook not good, and worse of it terrible Best Buy customer service. I was out of 14 days return and exchange policy and BestBuy customer service even did not let me exchange it for bigger size or same size. I will not buy anything from BestBuy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, IqbalR. Thank you for sharing your experience with your LG Microwave (MSER0990S) model. We understand how important it is for your microwave to operate quietly and for the auto‑cook features to feel simple and accurate. One helpful step you can try is to reset the unit by unplugging it for about 60 seconds, which can help the sensor recalibrate and improve Auto Sensor Cook performance. Regarding the noise, you may visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153. If you’d like us to take a closer look at the noise you’re hearing or walk through the auto‑menu settings together, please send us an email at [email protected]. We're here to help. ^Juvy
No need to look elsewhere. Grab this!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave. Quick in heating and very state of the art. Highly recommend
I would recommend this to a friendGreat buy for small office!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up like a champ! It’s an awesome microwave!!
I would recommend this to a friendDesigned for kids
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the Child safety mechanism and for some reason it has an application so I can check to see how my microwave is doing. Burnt my popcorn with the popcorn button. . .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hector. Thanks for sharing your thoughts with the LG Microwave (MSER0990S) model. We understand the significance of a simple cooking experience and the worth of your time in achieving perfect results with your countertop appliances. The NeoChef models feature a sensor-based cooking system that adjusts cooking time based on steam from the bag for optimal popcorn results and child safety. To prevent overcooking, center the bag on the glass turntable and follow the "This Side Up" instructions. Avoid using the "Popcorn" button for small or snack-sized bags, as the sensor may not detect steam accurately. To deactivate the safety mechanism, hold the STOP/Clear button for about 3 seconds; an "L" or lock icon will indicate the status. The ThinQ app allows monitoring, but all cooking functions can also be operated manually for a traditional experience. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. We’d be glad to take a closer look at the features you mentioned and help you get the best experience from your unit. Please send us an email at [email protected]. We're here for you! ^Juvy
LG - 0.9 Cu. Ft. Countertop Microwave with Sensor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a good price and excellent service!
I would recommend this to a friendLove My First LG Microwave!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Small but Mighty Smart microwave has pre-programs setting for all my food heating. It even plays cute music sounds when using it. So Glad I got it!
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I aml pleased with exterior design/appearance. I'm still in "learning curve" on the "touch" buttons response time ...
I would recommend this to a friend
