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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $3,699.99

Customer reviews

Rating 4.4 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the ease of use and attractive appearance of the 1.7 Cu. Ft. Convection Built-In Microwave with Sensor Cooking and Air Fry. Many appreciate its convenient size, perfect for various kitchen needs. The air frying capability is also a significant plus, offering added cooking versatility. Overall, the microwave receives positive feedback for its functionality and aesthetic appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant buying this product after installation I love it Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, small but powerful oven. Used it 1 time and it was fast and egmfficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best ever had I have had several over the years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad salesman, good manager.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was clear when I talked with BB that I wanted a microwave oven to replace the one we owned that cratered. Instead of ordering a replacement with the same features, BB recommended a replacement that was only a microwave and not a microwave oven. I didn't realize it was the wrong model until Overstreet came to my home today to measure for installation and told me the LG we ordered was only a microwave and not a microwave oven as I requested. I went to the Airport Freeway store today and talked with the Manager, who realized the problem and showed me what I needed to order. He was courteous and professional and solved my problems.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nancy. Thanks for sharing your experience with us. We’re glad to hear the manager was able to assist in solving the issue with your LG Microwave (MZBZ1715S) model, though we understand the confusion you experienced during the ordering process. We strive to provide exceptional services and ensure a smooth experience. To ensure you get the correct model moving forward, we recommend double-checking the product details, especially if a microwave oven is specifically required. If you need any further help with your replacement or have additional questions, feel free to reach out to us via private message on social media @LGUSSupport, and we’ll assist you every step of the way. We appreciate your understanding. ^Juvy LG

  • Rated 1 out of 5 stars

    Delay Delay Delay !!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really bad expirence for this one installation. I purchsed this November 2022 and setup the installation May 2023 but they are keep push back the installation and finally installed late June. I visited more than 5 times in local store to complain this nobody resolved even store manager.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Convection Built-In Microwave . We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai. LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Right one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and options! Looks good and easy to clean. Sooooooooo easy to but at Best Buy!!! Outstanding sales person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built in Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased over the phone, unable to purchase in the store. It is to arrive on January 12th. Its hard to review something when we do not have it installed yet.

    I would recommend this to a friend
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