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Customer reviews

Rating 4.5 out of 5 stars with 546 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 546 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave. Quiet. Easy to use. Large enough to heat up, air fry and bake food. Modern looking.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Can't wait to learn to use all the functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this. I have not cooked a lot of stuff yet. I did use the air fryer function for egg rolls, and it worked extremely well. Very nice-looking appliance. A bit louder than my last LG Convection Microwave, but I am getting used to it. I wish the vent function was stronger. My last LG really pulled air when I was cooking on the range. This one builds up a lot of condensation on the appliance due to the lack of the air being pulled. I do like that there is no handle, and instead has a side slot to open the door. No handle to get dirty. So far, so good, and would recommend to others. Regarding LG Products: In 2016 I replaced all appliances with top-of-the-line LG products. Nothing lasted. 2 fridge replacements, 6 repairs on the fridge, and had to buy a new one just recently. Dishwasher needed repair right after warranty period ended. Flat top glass range with double ovens, 3 replacements. Hope this lasts longer than my last LG Convection Microwave. My last one was bigger, had more features, and was extremely expensive. The first time I used the convection feature, the inside glowed red. Turns out the fan/motor needed to be replaced. Did not buy at Best Buy, and it was just out of warranty by the first time I used the convection feature. Only bought this item because I want to keep all my appliances one brand, and I have been staring into my old LG with the burnt insides for 6 years since the microwave still worked great. Hope this one item has been improved on, and will last longer than the others without needing repair right after the warranty is up.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're thrilled to hear you enjoyed your LG Microwave. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Air fry, Design, Ease of use

    Rated 5 out of 5 stars

    GREAT UNIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with the preset minute buttons. Looks great, many compliments. More powerful than our older unit. Air Fry is a new feature that will allow cooking items without grease.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Design

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most wonderful product. The sleek clean design looks great in my kitchen. Not only does this microwave exceed my expectations for heating and cooking, but the air fry option is a real game changer when microwave cooking. Definitely five stars. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 4 out of 5 stars

    Almost!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how it works. The convection and air fry features are great and it's very attractive. The biggest problem is that all the buttons are not backlit, so they're very hard to see. We've had to keep a little flashlight handy to make it work for us.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 4 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool replacement for our old microwave. It looks really sharp. We wanted it all: convection/microwave/air fryer and we got it all in this unit. We have had no problems with the unit mechanically. The only reason I did not give this five stars is that the learning curve to figure this thing out is more than expected, at least for me.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Microwave

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good plus very easy to operate. Convection , air fryer and microwave .

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Great full-featured unit - but mine was damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review having not been able to fully use this microwave after purchasing it with an LG dishwasher and range. The key reason we went with this microwave over others is that it offers an air fry function. How well this works -- I have no idea! I'll get to that in a moment. The microwave offers many features. In the few moments I've used it to heat things, it's done an excellent job! Until it shut off. Now, I want to note that this review may not be representative of most use cases. Upon delivery, one corner of the box appeared to be completely caved in with pieces of cardboard missing. Honestly, it looked like the box had fallen off a truck. I asked to inspect the microwave before signing for the delivery. Upon inspection, it appeared that the microwave was undamaged, so I installed it thinking everything would be just fine. The issue is that the microwave will intermittently shut off. In addition, it'll randomly modulate the controls on the touch panel -- so for instance, during a heating cycle, it will randomly turn the lights on, or turn the fans on, and/or it will fully shut off and power itself back on. In a nutshell, this is not functioning properly. My sales consultant at Best Buy (who was fantastic) arranged for a replacement for this microwave with the same model number, as he suspected something was damaged within the door, the touch panel, and/or a control board, likely as a result of a likely impact that damaged the box. The replacement was ordered in mid-December. The estimated delivery is late January, but given how the supply chain is these days, I'm not holding my breath. That's not Best Buy's fault, and I don't really think it's LG's fault either. Just the nature of things these days. The reason I opted for a swap rather than a repair is because you do not know what else might have been damaged in this unit, and as something that I'd like to not have to replace in two years, I felt it was smartest to do a swap. If you buy this microwave and it works, awesome! I hope that's the case with people who buy this microwave, and I'm excited to get a working unit at some point in the future. That said, I'd still recommend this. It's not fair to say this is a bad microwave when clearly it's not working because someone dropped it in the box. On features alone, this seems like a great product at a great price. For what it's worth, the lights seem to provide adequate lighting, and the fans do a good job of evacuating air above the stove. As noted above, when I was able to actually heat stuff in this microwave, the heating was thorough with no surprises. The included accessories also allow you various cooking options for air frying or convection baking. I didn't use these due to my issues, but the inclusion of the accessories was a nice touch and likely would have allowed me to make various items in here without having to piece together my own pans/racks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG mircowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works terrific and looks beautiful. Sleek and modern

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated all my kitchen appliances with LG and couldn't be happier. The microwave performs well, has many features like air frying, steaming, etc. My only criticism is the lack of light on the control panel. Unless you gave a bright kitchen light, it's hard to see the panel. They should have added a backlight.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Roxann. Thank you for your message about your LG microwave. We're thrilled to hear that you're enjoying your LG kitchen appliances! It's great to know that the microwave is performing well and has a range of useful features like air frying and steaming. We appreciate your feedback regarding the lack of light on the control panel. We understand how important visibility is when using appliances, especially in dimly lit kitchens. Your suggestion of adding a backlight to the panel is valuable, and we will make sure to pass it along to our team for consideration in future product enhancements. If you have any further questions or need assistance, please feel free to reach out to us on Facebook or Twitter through @LGUSSupport. We're here to help and ensure your continued satisfaction with our products. Thank you for choosing LG, and we look forward to serving you in the future! ^Dan LG

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this LG all-in-one microwave, air fryer, oven, and range hood, and it has completely changed the way I cook. It does everything! The air fryer feature makes food crispy without extra oil, the oven bakes evenly, and the microwave heats food quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I’d like that I can cook things in it even though I prefer my other air fryer. Works well so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG connection oven microwave with air fry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied overall. Microwave looks good installed. Features are easy to use. Microwave could be a little more powerful as cook time seems to take a little longer but still gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    LG Microfwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. It looks great. It does leave finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great sleek microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Works great, big and very nicely made. Honestly, too many features, i never use the air fry option but I guess it's nice to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use good quality nice looking unit

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and design! Great replacement microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Availability experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this convection/microwave online with a store pickup date of 2 weeks. The day afterwards I received an email stating my order was delayed and it would now be a month before it was expected at the store. This wasn’t acceptable because I didn’t have assistance to install it with the delay. I contacted customer service and after 2 calls the representative put an expedite on it and I actually was ready for pickup earlier than originally quoted. However, I didn’t receive an updates, which would have been nice to take my worry off this large purchase. Nice product and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Combo oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this combo oven…air fryer, convection and microwave. Love the Instant touch start controls. Very sharp looking…now I need to get matching fridge, dishwasher and oven.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy microwaving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. I think it's very easy to use, cooks well, and looks very good in our kitchen. Haven't explored the air fry and convection cooking options yet, but nice options to have. My wife is about 5' 7" and has trouble seeing in the microwave with the door closed because the viewing glass is restricted to a fairly small area. Not an issue for me at 6'. The buttons on the bottom of the door were a bit odd at first, but I like the placement now that I'm used to it. At night, if there isn't much ambient light in the kitchen, the buttons are almost impossible to read or use by touch since they are as smooth as the glass. It would be nice if they were backlit, but I'm getting better at finding what I need without turning the lights on. Installation was very easy and two of us had it installed easily in under an hour.

    I would recommend this to a friend
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