Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 537 reviews
Rated 5 out of 5 stars
Top notch product !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit exceeded my expectations, super simple to setup and works phenomenal!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Install team installed it very professionally. They were kind and courteous. The only problem I had with the unit was it has a small dent. The installer wrote that in their report. Other than that , Mother in-law loves it!!
I would recommend this to a friend
Rated 2 out of 5 stars
Mislead by positive reviews
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feeling really mislead by the positive reviews about the air fryer on this one. Air fryer only has one setting - 450 - and you select the time by guessing which food and qty you want to cook. Convection oven doesn't have a preheat option, so that impacts the cook time/quality. If you're not buying it for the air fry option, then you're just paying a significant premium for a sub-1000W microwave.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Otto. Thank you for reaching out. We understand the importance of having your LG Microwave (MHEC1737F) model live up to the features highlighted in reviews, and we appreciate you sharing your experience with the air‑fry and convection functions.
One helpful step you can try is using the Low‑Temp Air Fry option within the Air Fry menu. On this model, the default button goes straight to 450°F, but the temperature can be adjusted by selecting Air Fry → Temp before starting the cycle. This allows you to choose lower temperatures for foods that don’t require maximum heat. For more guidance, visit https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. We’d be glad to take a closer look into this for you, please send us an email at [email protected] so we can assist you directly. ^Juvy
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Love love love!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks absolutely amazing in my new kitchen at the new house i bought! I bought the matching sets and geek squad installed/delivered, and were amazing!!
I would recommend this to a friend
Rated 5 out of 5 stars
very nice unit and look in our kitchen
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super nice finish on the inside and keeps clean easily.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice machine and overall extremely happy with the purchase. The air fryer is good, but not great.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We're thrilled to hear you enjoyed your LG Microwave. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Cons mentioned:
Control panel
Rated 3 out of 5 stars
Needs improvement.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The glass revolving tray does not fit properly on the revolving base. The command panel is too dark. The air fying feature is too vague to be fully useful. Nice looking though.