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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 501 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 501 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave compared quite a few before deciding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG microwave. Very stylish.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quiet and quick button features make it very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the stove microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit with a good price. That was my review, but I have to say more to fill the space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Fantastic purchase for my family and makes my kitchen even more attractive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    make sure you read the instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good, but the settings can get complicated. make sure you read the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well and looks really nice in my kitchen. I really like the design of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good. Let’s see how long it lasts? That seems to be a problem with newer appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave! the installers were efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. We have other LG products and have had no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal light stopped working after 6 months, it does not heat very well either, always needs extra time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. Thank you for sharing your experience with your LG Microwave (MVEM1721F) model. We understand how important it is for your unit to heat efficiently and for the internal light to function properly.

      One helpful step you can try is to test the microwave’s heating performance by placing a cup of water inside and running it for 2 minutes. If the water does not heat adequately, this can indicate an issue with the magnetron or power supply. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. For the light, the bulb may need replacement, which is serviceable on this model. If you need further assistance, please send us an email at [email protected] so we can continue supporting you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    Overheats and shuts down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna microwave that works with heating stuff up under five minutes this is the microwave for you. If you want to do a baked potato or two baked potatoes and you have to run it for nine minutes more longer or if you’re trying to heat up a Pyrex of water to boil that this microwave is not for you this microwave likes to shut down when it overheats I have invented properly and I’m outside of my return window so I’m stuck with it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Michael. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We appreciate you letting us know about the heating performance and the unit shutting down when it overheats.

      For this model, one helpful step is to check the ventilation clearance around the microwave. Ensure there is at least 4 inches of space on the sides and top, and that the rear is not blocked, as restricted airflow can cause overheating and automatic shutdown. You can also try running the unit on shorter intervals when cooking items that require longer heating, allowing the microwave to cool between cycles. More guidance is available here: https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If the issue continues after adjusting ventilation and usage, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    LG Over-The-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and the auto cook features work well, definitely would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to read the touchpad commands. Other than that it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY UNSATISFIED CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave in Dec 2024. Called to reschedule an under warranty repair in Oct. They have given us the run around. Sent a tech out 3 times....they keep having parts changed out and still not heating. They had the nerve to send me a warranty reminder as it runs out soon notice. Still not fixed and very unhappy with the way LG handles issues. NO one in USA to talk to.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dave. Thank you for sharing your experience with your LG Microwave (MVEM1721F) model. We understand how important it is to have your unit repaired quickly and effectively under warranty.

      Since your microwave is still not heating after multiple service visits, one step you can try before the next appointment is a power reset: unplug the unit for 60 seconds, then plug it back in to clear any control errors. If the issue persists, the magnetron or high-voltage components may require replacement, which must be handled by an LG Authorized Service Technician for safety and warranty coverage. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you need further assistance, please send us an email at [email protected] so our team can help review your case and coordinate next steps. ^Juvy LG

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it soooo lovely works fast heats nicely a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An OK appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all heating options listed on the door and manual are functional. The 2 speed fan is very loud for the flow rate (it does have rear, top or front venting options). Generally a reasonable microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dark beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old LG with a new one and in less than a moth the light bulb that lights up the stove underneath has burned out already.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooktop light on your LG 1.7 Cu. Ft. Over-The-Range Microwave. We understand that the bulb's lifespan didn't meet your expectations so shortly after installation. To assist, we recommend ensuring the replacement bulb is a high-temperature appliance bulb and checking that it is securely tightened in the socket.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/J7G5658XFV
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. LG makes great products. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG micro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. The volume of the ready tone could be louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and it was priced judt right for my budget.

    I would recommend this to a friend
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