Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 10736648
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
New microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working and the people that put it in was great.
I would recommend this to a friendLoving my microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, works great. The gray on the inside is perfect.
I would recommend this to a friendwell worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install works great exhaust fan is very strong
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and enjoying everything about it. Thank you
I would recommend this to a friendGood Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. Seems pretty sturdy and built well.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the microwave and the service from BB
I would recommend this to a friendGood value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Works fine. Fit over the range very well.
I would recommend this to a friendtough install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice functions - Installation was a little difficult due to the placement of the hardware on the right side being too close to the cabinet edge.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks in short amount of time and looks great over my range!
I would recommend this to a friendAir fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as described.definitely worth the buy
I would recommend this to a friend
Recommend
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product………………………………………………!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLG Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent microwave. Little disappointed that the keypad doesn’t light up. The light inside the microwave when you open the door is also pretty dim.
I would recommend this to a friendWonder if anyone else experienced this issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed microwave. Was extremely excited looks great in its new home. Heated up couple slices of pizza, done great. My son then made a ramen and it died in middle of cooking. Like no power to the microwave. Its dead no instrument panel or anything. Unplugged the microwave, and waited. I plugged it back in still dead. Was on the couch and i heard it chime and power back up. So i reset the time and my son made a ramen and worked. Cooked the ramen, but after another bowl it did it again. No power.! Im gonna be taking it in to exchange it... Hope the one i get works
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience. We understand how concerning it must be to have your new LG Microwave (MVEM1721F) model, lose power unexpectedly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If this issue occurs frequently, it could be related to the electrical circuit or the microwave’s internal components overheating. We recommend ensuring that the microwave is connected to a dedicated outlet with the proper voltage and amperage requirements. Additionally, confirm that the ventilation around the unit is unobstructed to avoid overheating. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.
For further assistance or guidance, please send us a private message on social media @LGUSSupport. Our team will gladly assist you in exploring potential solutions or help coordinate next steps. We appreciate your patience as we work to resolve this for you. ^Juvy
Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Material compare to Old GE Microwave i use to have is very cheap
No, I would not recommend this to a friendPros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the basic needs. Installed easily. Needs a backlight on selection panel and a louder chime when item is done.
I would recommend this to a friendVent fan runs everytime microwave in use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vent fan comes on automatically everytime I use microwave. Old microwave never did this neither does anyone else I know. I spoke to two LG customer support reps on the phone and one LG chat session. None said this was normal. repair ticket was made. Tech came out and said needed new control board and will order. Got call 2 days later from tech. LG says this is normal for this unit. Why didn't any one know? Why isn't this mentioned in owners manual? POOR customer report. POOR advertising. I would have never bought if I knew. Loud fan every time microwave used... NO THANK YOU!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Mark. Thank you for reaching out with your concerns. We understand that you’re experiencing issues with the vent fan on your LG microwave model MVEM1721F, and it’s not performing as expected based on your prior experiences.
We appreciate you taking the time to share this feedback. To address your concerns effectively, please send us a private message on our social media platform via @LGUSSupport. Our team will look into this issue further and provide you with detailed information and assistance regarding the fan operation. We’re committed to resolving this and ensuring your satisfaction. ^Sam
Great microwave, horrible company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great, install was great, just don’t buy from best buy. The worst customer service ever. Too long of story to go into, basically buy the microwave, just not at Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Raymond. Thank you for sharing your experience with the LG Microwave (MVEM1721F). We're pleased that the microwave and installation went well, and we appreciate your feedback on the purchase location. You can contact Best Buy customer service at 888-237-8289 for assistance and solutions.
To keep your microwave in top condition, regularly clean the interior and turntable with mild detergent and water, and ensure the air vents are dust-free. This helps maintain efficiency and extends the unit's lifespan. More tips can be found here: https://www.lg.com/us/support/product/lg-MVEM1721F.BRSELGA. If you need further assistance, please email us at [email protected]. We're here to help. ^Juvy
Defective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks pretty but have been having the same issue others are reporting with the light. Mine went out about two and a half months in. It started dimming and then finally went out. My experience with LG support has been lacking. I have been waiting for three weeks to hear back on a "technician" to call me. I have contacted LG four times but still habven't heard back from the technician. If I could return it I would. This is our second LG and final microwave. We bought a second LG because all of the appliances in our home are LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Luis. Thank you for sharing your experience with us. We understand your concern about the LG Microwave (MVEM1721F) model, especially with the light going out just a few months in, and the lack of communication from our support team. We strive to provide high-quality products and excellent services to ensure a smooth experience.
To help expedite the resolution, we recommend checking to see if there are any updates on your service request through the LG Support portal. If you haven’t received any communication yet, please reach out to us directly via private message on social media @LGUSSupport, and we’ll personally ensure that a technician is scheduled promptly. We’re here to make this right and to provide you with the support you deserve.
We truly appreciate your loyalty to LG, and we want to ensure that your experience moving forward is much more positive. We look forward to helping you resolve this as quickly as possible. ^Juvy
Poor experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door glass shattered when I closed the door after 5 months of use. LG won't replace due to physical damage and Best buy protection agreement doesn't cover the glass breaking
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jason. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We appreciate you letting us know about the door glass issue.
For this model, one helpful step is to check whether the unit is placed on a stable, level surface and that the door hinges are aligned properly, as misalignment can sometimes put extra stress on the glass when closing. If the microwave is still within its warranty period, you can also explore repair options by contacting LG service directly, as replacement parts such as the door assembly may be available. For more guidance, visit https://www.lg.com/us/support/product/lg-MVEM1721F.BRSELGA. If further assistance is needed, please send us an email at [email protected] so our team can provide additional support tailored to your unit. ^Juvy
Later gator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine, this is a review of best buy. 14 day return policy? What a joke, that will be the last dollar I spend at best buy. Sayonara.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nicholas. Thanks for clearing that up! It seems like your feedback is really about Best Buy’s 14-day return policy rather than the LG Microwave (MVEM1721F) itself.
If you want to make sure your voice is heard, you can easily submit feedback directly through Best Buy’s customer service portal or reach out to their customer service at 888-237-8289. Just a heads up, return policies are set by the retailer, not LG. If you need more help with your unit, feel free to send us an email at [email protected]. We're here for you! ^Juvy
