Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 10736648
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
What a Waste of Money LG and Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy this microwave again. I wouldn't buy this from Best Buy. I had it installed by Best Buy and they left without it working. It ended up I should have looked further into my outlet and kept my old microwave. Instead this breaks about a day after the return period is over. Best Buy even with support won't help. LG won't help as they use Unique Service Repair. And they keep rescheduling and say their system is down.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We understand your concern about dealing with installation issues and lack of support, especially when your microwave stopped working shortly after the return period. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. We recommend checking if there are any power issues with the outlet or if there are other troubleshooting steps you can take. Please send us a private message on social media @LGUSSupport. We're here to assist you further and help ensure your situation is addressed as quickly as possible.
We appreciate your feedback and are committed to improving your experience with our products. Thank you for your patience. ^Juvy
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install guy would not install the microwave due to some electrical issue, so not able to use the microwave still until an electrician comes out. Need my money back on the install
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model's installation. We understand how important it is to have your appliance up and running, and we appreciate you taking the time to let us know what happened. In cases where installation is delayed due to site-specific electrical issues, installers may be unable to proceed for safety and compliance reasons. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to resolve the refund request.
For any additional help, feel free to email us at [email protected]. We’ll be happy to assist further. ^Juvy
DO NOT BUY LG
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this brand (LG) Best Buy does not repair this brand. I have spent all morning trying to get someone to repair because it over heats and shuts down. You have to go to LG who tells you to schedule with Mr Appliance that could not help without a authorization letter from LG, after 3 hours I still have not resolved. Just bought this a few months ago
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, VickiD. Thank you for sharing your experience with us. We understand that your LG Microwave (MVEM1721F) isn't performing as expected, and we truly appreciate your feedback. We would be more than happy to assist you with this issue.
For the overheating and shutdown problem, we recommend checking the microwave’s ventilation and ensuring it is properly installed with enough space around it for airflow. A blocked vent or inadequate space can sometimes cause overheating.
https://www.bestbuy.com/site/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/6571814.p?skuId=6571814
If that’s not the case, please send us a private message on Social Media @LGUSSupport, and we’ll work with you to explore further solutions.
We understand your inquiry, and we’re here to assist you in resolving this as quickly as possible.
—Renzo
Sorry I purchased it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto reheat & cook buttons are weird to figure out & have too many extra steps. Fan is too loud, print on buttons is too small (who needs so many buttons)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Verona. Thanks for sharing your thoughts about the LG Microwave (MVEM1721F) model. We appreciate your feedback and understand how important ease of use and comfort are when it comes to kitchen appliances. For the auto reheat and cook functions, we recommend checking out here: https://www.youtube.com/watch?v=rPI7Fy93aII, which includes step-by-step instructions to help simplify the process. As for the fan noise, it's normal for the unit to produce sound during operation, but if it seems unusually loud, make sure the microwave is installed on a stable, level surface and that the vents are clear of any obstructions. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153. If you'd like us to take a closer look or share more tips, feel free to email us at [email protected]. We're happy to help. ^Juvy
most horrible buy I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased LG microwave 7-22-24 plus 5 year extended warranty. it worked less than 30 days. called best buy and they passed the buck to LG. I am still waiting for a service date from LG after 5 days even though I have a reference number
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marvin. Thank you for reaching out about your LG Microwave (MVEM1721F) model. We understand your concern about dealing with a malfunctioning appliance so soon after purchase, especially with a warranty in place and difficulty getting a service date. We strive to provide top-notch products and excellent services to ensure a smooth and seamless experience. To address the issue: Confirm with LG that your service request is still active and that they have all the necessary information. Sometimes, a follow-up can help expedite the process. If you’re not receiving timely updates, please reach out to us on social media @LGUSSupport with your reference number and details of the issue. We’ll escalate the matter and work to get you a service date as quickly as possible. ^Juvy
Turntable issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable started to break after just a couole of weeks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out. We understand the importance of having your LG Microwave (MVEM1721F) model operate reliably, and we appreciate you sharing what happened with the turntable so soon after purchase. We want to help you keep the unit functioning as it should.
One helpful step you can try is removing the glass tray and checking that the turntable support ring is seated correctly on the center hub. If the ring is misaligned or if debris is underneath it, the tray can wobble or appear to break prematurely. For more information, visit https://www.lg.com/us/support/product/lg-MVEM1721F. If you need further assistance, please send us an email at [email protected]. We're here to help. ^Juvy
Not happy Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and did a store pickup and get it home and notice that it's not the 1600 watt you advertised on the specifications.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your recent purchase of the LG Microwave (MVEM1721F) model. We understand how disappointing it can be when a product does not meet your expectations, especially regarding advertised specifications. We aim to offer great service and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Stopped working after 6 weeks, so cannot return to store. I have liked LG products previously, but will never buy their appliances again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Brian. Thank you for sharing your experience with us regarding your LG portable air conditioner model MVEM1721F. We understand the frustration of encountering issues with your unit. Your feedback is important, and we're committed to addressing this matter. Please send us a private message on our social media platform via @LGUSSupport, and our team will assist you in exploring available options for resolution or support. We appreciate your understanding and the opportunity to assist you further. ^Sam
Works Great, But Light Burned Out Early
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself is excellent - powerful, quiet, and very user‑friendly. It looks great above the stove, and the vent fan and cooking functions work exactly as advertised. However, the interior light burned out much sooner than I expected (before the one‑year mark). It’s a small issue but still inconvenient, especially on an appliance that otherwise feels high‑quality. Even with that flaw, I genuinely enjoy using this microwave and think it’s a strong product. Hopefully future versions come with a longer‑lasting interior light.
I would recommend this to a friendCrap so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooked frozen rice for 9 minutes and it blew a fuse. I’ve had this for less than 6 months
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nate. Thank you for bringing this to our attention. We understand how concerning it can be to experience an issue like this with your LG Microwave (MVEM1721F) model, especially within six months of use. Your safety and satisfaction are our top priorities as we strive to provide high-quality products and ensure a smooth and seamless experience. To start, we recommend unplugging the unit and checking the circuit breaker to ensure it's functioning properly. Additionally, try using the microwave with a different outlet to rule out potential electrical issues.
For further assistance, please send us a private message on social media @LGUSSupport. We will be more than happy to explore possible solutions and ensure your microwave operates as expected. ^Juvy
Too Dam Big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was ordering a microwave for my kitchen but this was too dam big wouldn’t even fit the kitchen counter
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ryan. Thank you for taking the time to share your feedback on the LG Microwave (MVEM1721F) model. We understand how disappointing it must be when a product doesn't meet your expectations, especially when fitting perfectly into your kitchen. We strive to provide accurate product information, including dimensions, to help customers make informed decisions. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If there's anything else we can assist you with or if you have any further concerns, please reach out to us on social media @LGUSSupport. ^Juvy
Sleek, Powerful, and Easy to Use!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely happy with this LG 1.7 cu. ft. over-the-range microwave! The stainless-steel design looks modern and clean, and it instantly upgraded the look of my kitchen. It heats food quickly and evenly, and the Sensor Cook feature is a game changer. It automatically adjusts the time so nothing ends up overcooked or undercooked. One of my favorite parts is the EasyClean interior. Spills wipe up easily without scrubbing, which is perfect for busy days. The touch controls are simple and responsive, and the display is bright and easy to read. It’s also surprisingly quiet, even when running on higher settings. The ventilation works great, the lighting underneath is bright, and installation was straightforward. For the price, the quality and performance are outstanding. Highly recommend this microwave if you want something reliable, stylish, and easy to maintain!
I would recommend this to a friendMicrowave review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed product. Easy to use. We had friendly, fast and knowledgeable installers
I would recommend this to a friendCooking with LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG and tge new microwave does not disappoint. Easy to use large inside hold our largest bowl.
I would recommend this to a friendnew over range microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful design - works well and mounted on the wall
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It is extremely quiet. I also love the way it looks
I would recommend this to a friendLg micro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its ok. Dont like how dim the light is inside & with dark walls inside micro, it is too dark. When light under micro has been on a longer time it gets really hot even warming up inside of micro. Hoping that wont be a problem down the road.
No, I would not recommend this to a friendMy sweet quiet microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my LG over the stove microwave. It is very streamlined And it is very quiet & cheerful. The sound when it is finished is very lyrical & pleasant.
I would recommend this to a friendAll good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I bought it about a month ago and there's nothing annoying about it.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats faster and better then previous microwave also more attractive design
I would recommend this to a friend
