Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 10853209
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave! It works great! The sevice was great nd it came in early as well.
I would recommend this to a friend VERY DISAPPOINTED IN BEST BUY CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess the microwave is okay but I'm very disappointed in Best Buy customer service and this is the only place for me to rant. I bought an Open Box Excellent. When I got it home, it appeared to be okay, but it was a few weeks before we could install it because of our kitchen remodel. When we got ready to install it, we noticed the back left corner was dented and it was missing the damper, exhaust bracket and template. Because I'm out of the return period, Best Buy will not give me a partial refund. I paid $226 for a damaged appliance. Now it's on sale for $199 and the price for an "Open Box- Fair condition" is $150. I'm very disappointed that I got stuck with this and then had to order the parts that were SUPPOSED to come with it. Now I have over $250 in this damaged piece of crap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angel. Thank you for sharing your experience with us. We understand your concern about receiving a damaged LG Microwave (MVEM1721F) model, especially when it was supposed to be in excellent condition. We strive to provide exceptional services and ensure a smooth and seamless experience. We do want to help in any way we can with your microwave. Since you've already ordered the missing parts, we hope that helps get your unit back to full working order. If you're still having any issues with the microwave itself, we recommend reaching out to us directly via private message on social media @LGUSSupport, and we’ll be happy to guide you through any troubleshooting steps or solutions. ^Juvy
We truly appreciate your patience and your feedback, and we're committed to ensuring that you have a positive experience with your LG products moving forward.
LG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Looks very nice with the new LG slide in range.
I would recommend this to a friendLG fan runs all the time while it runs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this unit, but my wife hated that the fan runs all the the time when it on. I loved the controls. We returned it. When you boil water in it, at least it vents well.
I would recommend this to a friendIf you are replacing a LG or Goldstar unit, buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 10'ish y/o Goldstar microwave bit the dust. Served us well, even survived a plumbing leak (wife said the microwave was leaking). Needed one quick. LG is Lucky Goldstar, same brand. Figured they mounted in a similar way. Backbrace points and bolt spots were exactly the same. Took longer to clean up the spot where the old one was mounted than it did to pop this one in. Works great.
I would recommend this to a friend- Pros mentioned:Ease of use
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent micro. Very easy to operate. Installation was fabulous and very professional
I would recommend this to a friend - Pros mentioned:Overall performance
LG microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. Performs well and looks good.
I would recommend this to a friend - Pros mentioned:Ease of use
Mars man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to install and the cook setting is easy to follow and it heats the food up good
I would recommend this to a friend Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful products very quickly and faster. Like because make my life easier
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, quiet and affordable. This is a brand I will always pursue.
I would recommend this to a friend- Pros mentioned:Ease of use
LG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave easy of use. Installation was quick
I would recommend this to a friend - Pros mentioned:Design
Nice microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave to replace an old GE unit and the LG is great. Nice design, seems to be well built and so far, cooks well.
I would recommend this to a friend Better packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice. 3 stars because the black glass.. the full piece had no protector on it like the stainless steel and control piece did. I am just happy that during install no scratches were made on the glass or I would be returning.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Krystal. Thank you for sharing your experience with the LG 1.7 Cu. Ft. Over-The-Range Microwave. We understand your inquiry regarding the protective film on the glass panel during your installation process. We understand that the packaging for this unit didn't meet your expectations for complete surface protection.
https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/J7G5658XFV
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
- Pros mentioned:Overall performance
Excellent Microwave for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice product that works great. The price was great the people that installed it from Best Buy were great and on time and quick
I would recommend this to a friend - Pros mentioned:Overall performance
LG Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We got this item to replace our old microwave, and the guys installed it and had it up and running in 15 minutes. Love it.
I would recommend this to a friend Samsung Mirrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great, installers were great. Will return in future.
I would recommend this to a friendMicrowave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great,Love this. For a large family this baby can hanfle it.
I would recommend this to a friendGood OTR microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a VFM option for OTR Microwave and its pretty good in terms of functionality and looks. Definitely goes with my stainless steel look.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Installation went smoothly. All in all successful.
I would recommend this to a friend - Cons mentioned:Interior light
LG Appliance package
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, we purchased an appliance package. Will never do this again from Best Buy. After installing on my own after Best Buy techs could not install, we've had this microwave since April. The interior light has quit working. I called Best Buy only to be informed that since the microwave is new I would need to reach out to LG and request assistance and an RMA from them before Best Buy could schedule service. I contacted LG with my information and because I could not walk through their troubleshooting over the phone they would not provide me with an RMA number. Now I have a relatively new microwave with an interior light that doesn't work. Very frustrated and disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, DarrylD. Thank you for sharing your experience with us regarding your LG 1.7 Cu. Ft. Over-The-Range Microwave and the issues you've encountered with the interior light and coordinating service. We understand your inquiry about the appliance package purchase and the difficulties you have faced while attempting to get the light fixed.
We recognize that having a relatively new microwave with an inoperable interior light is certainly not ideal, and we want to ensure you get the support you need. A common reason for the interior light not working is often a simple burned-out bulb that needs replacement.
Here is a basic troubleshooting step we can offer, though caution is required for internal parts:
Check the Light Bulb Access: For some Over-The-Range models, the interior light bulb is designed to be replaced by a homeowner. We recommend consulting your microwave's owner's manual for instructions on how to access and replace the light bulb, which is often found behind the vent grille. If the light still does not work after a bulb replacement, then a service diagnosis may be needed.
We would be happy to review your prior case and assist you with the next steps, including exploring the necessary RMA process to schedule service for your unit. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further.
https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-printproof-stainless-steel/J7G5658XFV
We appreciate your patience.
—Renzo
