Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 10853209
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Steep learning curve, too many unnecessary choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions are fine but there are way too many options and after a month I'm still figuring out how to make some of the functions work - even with help from the manual. Would have liked something simpler,
No, I would not recommend this to a friendBad product design and poor warranty service by LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internal light blew within few months on over the range microwave model: MVEM1721F. You can’t replace it without removing the oven, it’s so complicated. It’s still under warranty so LG agreed to send technician and send parts in timely manner. The first visit was made per schedule but technician didn’t do anything giving excuse of his health. He didn’t show up at next appointment and since then no response from him on text or email. The automated LG customer service gives kind words but doing no actual help. I am so disappointed with the product design and LG customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tim. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We understand facing a design issue that requires professional service for something as simple as a light replacement, especially when service visits have been unreliable.
For this model, one helpful step is to avoid attempting a self‑repair, since the internal light is integrated into the microwave cavity and requires disassembly that can expose high‑voltage components. You can explore more product‑specific support resources here: https://www.lg.com/us/support/product/lg-MVEM1721F. If you’d like us to assist further with your case and help coordinate warranty service, please send us an email at [email protected]. We're here for you! ^Juvy
Good Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Products always stands out. Item was delivered on time and it was easy to mount.
I would recommend this to a friendLove our new microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We love not having the white interior which shows everything. The color blends well.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Template for installing seemed off, but once we got it up everything was great.
I would recommend this to a friendGood value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave compared quite a few before deciding.
I would recommend this to a friendGreat LG microwave. Very stylish.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very quiet and quick button features make it very convenient.
I would recommend this to a friendOver the stove microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit with a good price. That was my review, but I have to say more to fill the space!
I would recommend this to a friendGreat purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Fantastic purchase for my family and makes my kitchen even more attractive!
I would recommend this to a friendmake sure you read the instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works good, but the settings can get complicated. make sure you read the instructions
I would recommend this to a friendWorks well and looks nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works well and looks really nice in my kitchen. I really like the design of it
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good. Let’s see how long it lasts? That seems to be a problem with newer appliances
I would recommend this to a friendLG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave! the installers were efficient and professional
I would recommend this to a friendLg microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. We have other LG products and have had no problems
I would recommend this to a friendLG Over-The-Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and the auto cook features work well, definitely would recommend.
I would recommend this to a friend- Cons mentioned:Interior light
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internal light stopped working after 6 months, it does not heat very well either, always needs extra time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with your LG Microwave (MVEM1721F) model. We understand how important it is for your unit to heat efficiently and for the internal light to function properly.
One helpful step you can try is to test the microwave’s heating performance by placing a cup of water inside and running it for 2 minutes. If the water does not heat adequately, this can indicate an issue with the magnetron or power supply. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. For the light, the bulb may need replacement, which is serviceable on this model. If you need further assistance, please send us an email at [email protected] so we can continue supporting you directly. ^Juvy
Overheats and shuts down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you wanna microwave that works with heating stuff up under five minutes this is the microwave for you. If you want to do a baked potato or two baked potatoes and you have to run it for nine minutes more longer or if you’re trying to heat up a Pyrex of water to boil that this microwave is not for you this microwave likes to shut down when it overheats I have invented properly and I’m outside of my return window so I’m stuck with it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We appreciate you letting us know about the heating performance and the unit shutting down when it overheats.
For this model, one helpful step is to check the ventilation clearance around the microwave. Ensure there is at least 4 inches of space on the sides and top, and that the rear is not blocked, as restricted airflow can cause overheating and automatic shutdown. You can also try running the unit on shorter intervals when cooking items that require longer heating, allowing the microwave to cool between cycles. More guidance is available here: https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If the issue continues after adjusting ventilation and usage, please send us an email at [email protected] so we can support you directly. ^Juvy
New Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to read the touchpad commands. Other than that it works great.
I would recommend this to a friendBeautiful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it soooo lovely works fast heats nicely a plus
I would recommend this to a friendAn OK appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all heating options listed on the door and manual are functional. The 2 speed fan is very loud for the flow rate (it does have rear, top or front venting options). Generally a reasonable microwave.
I would recommend this to a friend
