Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 10853209
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
VERY UNSATISFIED CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave in Dec 2024. Called to reschedule an under warranty repair in Oct. They have given us the run around. Sent a tech out 3 times....they keep having parts changed out and still not heating. They had the nerve to send me a warranty reminder as it runs out soon notice. Still not fixed and very unhappy with the way LG handles issues. NO one in USA to talk to.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dave. Thank you for sharing your experience with your LG Microwave (MVEM1721F) model. We understand how important it is to have your unit repaired quickly and effectively under warranty.
Since your microwave is still not heating after multiple service visits, one step you can try before the next appointment is a power reset: unplug the unit for 60 seconds, then plug it back in to clear any control errors. If the issue persists, the magnetron or high-voltage components may require replacement, which must be handled by an LG Authorized Service Technician for safety and warranty coverage. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you need further assistance, please send us an email at [email protected] so our team can help review your case and coordinate next steps. ^Juvy
Dark beginning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old LG with a new one and in less than a moth the light bulb that lights up the stove underneath has burned out already.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooktop light on your LG 1.7 Cu. Ft. Over-The-Range Microwave. We understand that the bulb's lifespan didn't meet your expectations so shortly after installation. To assist, we recommend ensuring the replacement bulb is a high-temperature appliance bulb and checking that it is securely tightened in the socket.
https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/J7G5658XFV
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. LG makes great products. I would buy again
I would recommend this to a friendLG micro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. The volume of the ready tone could be louder.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed and it was priced judt right for my budget.
I would recommend this to a friendNew microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working and the people that put it in was great.
I would recommend this to a friendLoving my microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, works great. The gray on the inside is perfect.
I would recommend this to a friendwell worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install works great exhaust fan is very strong
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and enjoying everything about it. Thank you
I would recommend this to a friendGood Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. Seems pretty sturdy and built well.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the microwave and the service from BB
I would recommend this to a friendGood value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Works fine. Fit over the range very well.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks in short amount of time and looks great over my range!
I would recommend this to a friendtough install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice functions - Installation was a little difficult due to the placement of the hardware on the right side being too close to the cabinet edge.
I would recommend this to a friendAir fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as described.definitely worth the buy
I would recommend this to a friendLG Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent microwave. Little disappointed that the keypad doesn’t light up. The light inside the microwave when you open the door is also pretty dim.
I would recommend this to a friendWonder if anyone else experienced this issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed microwave. Was extremely excited looks great in its new home. Heated up couple slices of pizza, done great. My son then made a ramen and it died in middle of cooking. Like no power to the microwave. Its dead no instrument panel or anything. Unplugged the microwave, and waited. I plugged it back in still dead. Was on the couch and i heard it chime and power back up. So i reset the time and my son made a ramen and worked. Cooked the ramen, but after another bowl it did it again. No power.! Im gonna be taking it in to exchange it... Hope the one i get works
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience. We understand how concerning it must be to have your new LG Microwave (MVEM1721F) model, lose power unexpectedly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If this issue occurs frequently, it could be related to the electrical circuit or the microwave’s internal components overheating. We recommend ensuring that the microwave is connected to a dedicated outlet with the proper voltage and amperage requirements. Additionally, confirm that the ventilation around the unit is unobstructed to avoid overheating. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.
For further assistance or guidance, please send us a private message on social media @LGUSSupport. Our team will gladly assist you in exploring potential solutions or help coordinate next steps. We appreciate your patience as we work to resolve this for you. ^Juvy
Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Material compare to Old GE Microwave i use to have is very cheap
No, I would not recommend this to a friendPros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the basic needs. Installed easily. Needs a backlight on selection panel and a louder chime when item is done.
I would recommend this to a friendVent fan runs everytime microwave in use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vent fan comes on automatically everytime I use microwave. Old microwave never did this neither does anyone else I know. I spoke to two LG customer support reps on the phone and one LG chat session. None said this was normal. repair ticket was made. Tech came out and said needed new control board and will order. Got call 2 days later from tech. LG says this is normal for this unit. Why didn't any one know? Why isn't this mentioned in owners manual? POOR customer report. POOR advertising. I would have never bought if I knew. Loud fan every time microwave used... NO THANK YOU!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Mark. Thank you for reaching out with your concerns. We understand that you’re experiencing issues with the vent fan on your LG microwave model MVEM1721F, and it’s not performing as expected based on your prior experiences.
We appreciate you taking the time to share this feedback. To address your concerns effectively, please send us a private message on our social media platform via @LGUSSupport. Our team will look into this issue further and provide you with detailed information and assistance regarding the fan operation. We’re committed to resolving this and ensuring your satisfaction. ^Sam
