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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.3 out of 5 stars with 1200 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, performance, and appropriate size of the 1.8 Cu. Ft. Over-the-Range Microwave. Many appreciate its attractive appearance and the range of features it offers. However, some users find the microwave noisy and have difficulty with the button and control panel responsiveness. The light's brightness is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,200 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Great microwave no back lights on contol panel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave. The size of inside and the rack are a plus. The reason for the 4 stars (and it would be 4 1/2 stars - if I could) is there is no type of lighting on the control panel. At night, you need to turn on the kitchen light or have another source of light to see the panel. I am so accustom to the panels having backlights behind the controls that I didn't check that before purchasing. Any, I let the return/exchange window close, so now I am stuck unless I buy another. And I might do that because the lack of light on the control panel has started to wear on me. Otherwise, this is a really great microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Light, Noise level

    Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of using this unit. It looks good too. The only thing I don't like is that it seems a little loud and the light doesn't have a night light option. Saying that I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Display, Noise level

    Rated 3 out of 5 stars

    Okay but disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, heats foid well. Dislikes: very load when running, vents very poorly, hard to read print, ni express features

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Easy to clean and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! I am not sure if my old one was that broken or if this one is just that much more powerful but this heats food in less time. The vent works well even if it is a bit loud. I found the under light to be just the right brightness for evenings. The biggest issue I have with this is that like others have said, the buttons are rather hard to push and the beeping. It is really loud and if you leave something in there it will keep beeping every minute until you open the door or press the cancel button. There is no way to turn the volume down on it or turn off the reminder beeps.

    I would recommend this to a friend
  • Cons mentioned:
    Light, Noise level

    Rated 4 out of 5 stars

    Good MW lacking a few desirable features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, looks good. Cons: a little noisy. Light is only on/off. Should have hi/low/off. Keypad is very hard to read.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Nice looking design with plenty of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven perfectly matches our LG refrigerator and range and looks very modern. The stainless steel finish does require more cleaning than our older enamel finish microwave. We haven't tried the sensor heating settings yet but they appear very useful and easy to use. The control panel seems to require more pressure than our old one did. Amazingly, the installation was very easy because we were able to use our old Kenmore wall bracket. Took less than 30 minutes to install. The noise level is no louder than other microwave ovens I have used.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave! It heats things… but what sets this one apart is that when it reheats a meal, it “senses” the humidity of the food and stops cooking before the microwave becomes a dehydrator and ruins the food. There’s lots of features and the cook / reheat menu is on the easily accessible from the inside. I like the dual zones afforded by the metal rack that allows multiple dishes to be heated at the same time. There’s less waiting which makes cooking to eating more efficient. We went with an LG oven with convection but I wouldn’t mind having that as an option. The only negative comment is that the control panel surface requires a firm touch. I use my knuckle to avoid a big fat fingerprint on the panel. It’s easy enough to clean the surface with a paper towel but as hard as I need to mash the add 30 seconds and other buttons, my fingerprints get all over the place. Big hands issues…. This was a simple install as it was a replacement unit that operated for 20+ years. The vent aligned with the original and the support bracket was easy to install using the provided template.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well, easily cleaned, and performs like all LG products do. Has enough feature for the average family. No need to spend $ 200 more for what we use the microwave for. Great purchase at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great, but keypad is NOT lit as shown.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and options. Much better than the Maytag we replaced; however, the keypad does not have back lighting, and that is a real pain!! we need to turn on the overhead bright kitchen lights to read the keypad. The sales literature and images on the internet show the keypad is lit, and that is NOT the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Deceptive Stock Photos....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't comment on how well this unit works, because I didn't keep long enough to test it. However I can comment on the fact that LG really should consider using more accurate photos for thier appliances, in particular their microwaves. This particular model, based on the photos, gives the impression that the keypad features white numbers/names, etc. This couldn't be further from the truth. When I recevied mine and installed it, the keypad digits are actually grey in color, over a black background, made it extremely diffciult to see clearly unless standing up-close to it. In no way is the keypad in the stock photos an indication of what it looks like on an actual unit. I quickly returned it and got a different LG model that does in fact feature a white keypad. I am a big fan of LG, all of my new appliances are LG (first time customer) and my soon to be television will be LG as well, the only thing that bothers me is deceptive photos that don't truly represent the product.

    I would recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well but the hardware to install was cheap and broke so we had to get our own. There aren’t as many features as my older Amana such as showing me the cool options on the display (I had to go to the manual to see what button to press). It also is a bit louder than our old microwave and sometimes sounds like it’s straining. It heats evenly, so it does its job.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Light

    Rated 4 out of 5 stars

    Overall a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. I read the reviews before my purchase and I agree with the fact the buttons are harder to push, the light under the unit has only one setting, the fan has two, unlike my other LG which also has turbo. It functions fine for my use. It does streak when washed but I use a micro fiber cloth to remove that. Hope that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My LG Stainless Steel microware is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my LG 1.8 cu ft over-the-range microwave. The exterior and interior are very easy to clean and the extensive cooking features and options are exactly what I was looking for. The smaller size fits my space perfectly and the overall appearance looks like a decorator's choice. Although I could not find this information at Best Buy or other retailer internet sites, this microwave vents both to the inside and outside including outside roof and wall venting.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Really nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty basic microwave compared to my last one. It's look really nice and heats things well. I just don't like that it doesn't have the option to just click on button for common heating times. They only have it for 30 seconds. My old one had it for 2 mins, 3, 4 and 5.

    I would recommend this to a friend
  • Cons mentioned:
    Light, Noise level

    Rated 3 out of 5 stars

    Not Real Impressed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 16 year old LG that worked well for a new 1.8 Cu Ft sensor cooking microwave when we upgraded our kitchen. We were surprised that the new LG 1.8 cu ft microwave was a little louder in operations and the light is rather dim. I will be looking into a brighter bulb for it. It doesn't add much light to the stove top. The exhaust fan is also a little weak at exhausting. I would recommend a 400 CFM exhaust fan over the 300 CFM. The operating key board wasn't what Best Buy had shown in their advertisement for it. Best Buy didn't have this model on display at that store. The functions and numbers are a gray color that are rather hard to read. The Best Buy ad showed bright white functions and keyboard numbers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and easy to navigate through the buttons. Looks great with my other LG products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Performance

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed a hood and installed the new microwave oven with zero difficulty, once secured, it performed like a champ. Easy to operate and program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating

    Rated 4 out of 5 stars

    My microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been very good reheating and/or heating foods. Easy to operate and the exhaust fan is very good. It would be good if the stove light was designed with low and high function. The one exiting level is a bit dim in some instances.

    I would recommend this to a friend
  • Cons mentioned:
    Display, Light, Noise level

    Rated 3 out of 5 stars

    Make another Selection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks of the microwave are nice. However, it is very noisy and it's hard to see the controls. Also, the light that shines onto the stove is not very bright.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the easy and accurate installation by my own handyman, using it has been easy and food is cooked or warmed well. I miss not having the numerals act as minutes of cooking. For example, press 2 and the items cooks for 2 minutes without having to also press cook time and zeroes.

    I would recommend this to a friend
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