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Your price for this item is $419.99

Customer reviews

Rating 4.3 out of 5 stars with 1183 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,183 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Hagar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, nice price, buttons are harder to push than my previous GE microwave. More room than previous one. Will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I loved my old microwave and did not want to replace it, but it was white and everything else in the kitchen is now stainless steel. My biggest complaint on this model is the touchpad. It seems to be slightly off center with everything. I find myself having to re-do a lot of the inputting for simple things. If I want to cook something on 70% for 2:30 I inevitably will have to push a button twice somewhere along the process to get it to register. We have used the "auto cook" (or "sensor") settings as well as some of the pre-programmed cooking options. My old nuker was a 5 yr old Whirlpool that also had sensor and pre-programmed cooking options. The nice thing about the Whirlpool was I could hit COOK then cycle through the different pre-programmed settings via the display screen. With this LG unit I have to review the sticker inside the unit before closing the door to know what keypad combination to enter. For example, if I wanted to heat soup in the Whirlpool, I would close the door, hit COOK and the display would say "Press 1 for Pizza, 2 for Soup, etc." With the LG, I need to look at the sticker inside before I close the unit and reference "Soup = Cook + 2" The range light on this LG is not very bright compared to other models. More of a nightlight than a stove light. The unit comes with a rack, which is nice but we probably will use it twice in our lifetime. The rotating plate is nice and large. The interior seems to clean up nicely. Food heats quickly and evenly (to the extent that any microwave cooks evenly). Sensor cooking seems to be set well. I am not sure what the "Energy Saving" button does other than it turns off the display until you use the microwave again. In the end, I wouldn't "recommend" the unit because I think you can get a more "friendly" unit for the same price. At the same time I think that this unit more than meets the needs of the average individual and it prepares food adequately.

    I would recommend this to a friend
  • Cons mentioned:
    Light, Loud

    Rated 3 out of 5 stars

    Not Real Impressed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 16 year old LG that worked well for a new 1.8 Cu Ft sensor cooking microwave when we upgraded our kitchen. We were surprised that the new LG 1.8 cu ft microwave was a little louder in operations and the light is rather dim. I will be looking into a brighter bulb for it. It doesn't add much light to the stove top. The exhaust fan is also a little weak at exhausting. I would recommend a 400 CFM exhaust fan over the 300 CFM. The operating key board wasn't what Best Buy had shown in their advertisement for it. Best Buy didn't have this model on display at that store. The functions and numbers are a gray color that are rather hard to read. The Best Buy ad showed bright white functions and keyboard numbers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay. We went the cheap route. It works fine. The only problem is the buttons are hard to press and someone need to press 2-3 times with more pressure. I thought it needed to be broken in but it's been a year. It's not the computer module. It's amy button on the control panel. It gets annoying every time you go to use it and are wondering how many times you need to press each button to get it to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons, Light

    Rated 4 out of 5 stars

    Overall a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. I read the reviews before my purchase and I agree with the fact the buttons are harder to push, the light under the unit has only one setting, the fan has two, unlike my other LG which also has turbo. It functions fine for my use. It does streak when washed but I use a micro fiber cloth to remove that. Hope that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this Microwave replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old GE microwave was breaking down so we purchased this during a President's Day sale. Months later we finally installed it ourselves, using the easy-to-follow instructions and very careful measuring and drilling. Loved using it with its sensor cooking. Food came out perfectly, whether it was a reheat or baked potatoes. Only disappointment was we moved away after only 15 months with it. Replaced it with an LG countertop microwave, since the range had a special hood.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace my microwave going out. I previously had a different Brand that only lasted a couple of years. This microwave was very easy to install, I love all of the features, and it’s also looks great! I highly recommend this LG microwave and as always, Best Buy has great customer service and answered all my questions, it was delivered on time, without a dent or scratch.

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave we have ever owned. It heats the food all the way through and even has a feature that it will sense the food and heat up according to what’s in the microwave. I will say the light inside the microwave is very dim as well as the light over the range. It’s just too dim.

    I would recommend this to a friend
  • Cons mentioned:
    Visibility

    Rated 4 out of 5 stars

    OK for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs all the functions you need from a microwave reasonably well, but disappointed with the keypad. For one, the images online show bright white key button names, but ours has a much darker grey on black that's difficult to see/read. That combined with a key pad that isn't very responsive to the touch (have to push it just right and harder than any of my other microwaves), makes it impossible to give it a 5-star review.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Light

    Rated 5 out of 5 stars

    I love this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so close to not getting this microwave based on the reviews. Especially when the biggest issue was the sound of the microwave. Now don’t get me wrong the hi fan can be sort of loud but nothing in excess! The black stainless steel looks beautiful! The light is a bit low, but nothing that can’t be supplemented.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons, Visibility

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought all new SS LG kitchen appliances so they would match. After the installation, I notice that the microwave clock numbers are green and the stove (which is right below it) clock numbers are white. Who's brilliant idea was that? It would look much better if they matched. I did not see this in the store, because they did not have this model in stock. Another annoying feature is when you are a few feet away and you move about 5 or 10 degrees to the right you cannot see the last digit on the clock. Buttons seem hard to push even though they are suppose to be soft touch. I have not found an instant on 1 push start button yet, but in the spirit of fair reporting, I have not read the whole manual. My old 1 was set so if you pushed #1 it would go on for 1 minute. The clock issue may sound minor, but when I look into the kitchen at all new appliances it looks like I mixed brands. Best Buy had great sales and installation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Sleek model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced well, performs well. Replaced an older unit that went out. Install was easy except of course had to make some mods to the cabinet bottom because the old unit was not quite the same (but close!) Beeper is loud. Keypad is not backlit, although neither was the old one we had.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    It looks nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is nice, but it is louder than my previous microwave. It also makes a small noise when you hit start, which was a little alarming at the beginning until I got used to it. I haven't tried any of the other options yet, so I can't review anything else. It does what I need it to do, and it looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Sleek, beautiful and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well made and beautiful it looks in my kitchen. Love the dark interior and how easy it is to clean. The only downside is that is you have to press hard on the buttons. Other than that, it is extremely sturdy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is pretty good! It has a metal rack which I thought was weird to be in a microwave but it works! The sensor cooking function works great. It was actually surprisingly light and easy to install and came with great instructions. It cooks food pretty fast and the van works really well with its various settings.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Nice but a bit noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking over-the-range microwave and it's easy to use. The only down side it that its a bit noisy when it runs because the fan is activated when you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great
    Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Microwave, it looks great and have enough functions. The only disappointment thing is that it is a little bit noisy. I was not expecting that much noise.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, please contact our Customer Support to see what we can do about the noise. You can reach us via direct message at Facebook and Twitter.^Venette LG

  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 4 stars: Disappointed I bought a microwave that doesn’t have a display that is lite up. It is hard to see the display and so we are having to memorize the display to run the microwave. We have been using a flashlight when necessary. But really disappointed I didn’t know this at the time of purchase.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Cons mentioned:
    Light, Loud

    Rated 4 out of 5 stars

    Excellent piece of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Heats evenly, the popcorn button works really well and the vent is adequate if still a little loud. The light is a little underwhelming. Overall the microwave heats fast and doesn't dry out the food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this microwave and was able to get it on sale during the Memorial Day special! I wish it came with express buttons to set the cook time like for 1 minute, 2 minute, etc. instead of having to manually set the cook time for things. The sensor buttons cook well especially for popcorn since my popcorn did not burn and there were few kernels left over. This microwave was purchased to match my LG stainless steel refrigerator and range. I gave it 4 stars since it's 1000 wattage and takes a little longer to warm up some dishes than my previous microwave.

    I would recommend this to a friend