The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
Rated 1 out of 5 stars
Buyer’s beware
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Be careful before buying this item!! The plug is different and I have called LG and Best Buy twice and so far there has been no solution yet. I already paid someone to install it and I may have to
Return the unit since I can’t use it. I would rate it 0 stars for the difficulty and waste of time that this unit is causing me.
We are deeply concerned about your inability to obtain the services you were hoping for. We will make every attempt to make this happen for you, so please private message us your full name, address, model/serial numbers, and purchase date. Following that, we will conduct additional research and ensure that you receive the best possible resolution. Tanisha
Rated 5 out of 5 stars
I love it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It cools my space very well. I am using it for a 316 sq ft space with 8 ft ceilings. I thought I would have to close off the bedroom and kitchen but I forgot to do it one day and the temperature of my combined living room, foyer and hall was still cool (total apt. size is 700 sq. ft.). At 75 degrees F, I often need to turn it off as it's too cool. The outside temps have been in the high 80s. It looks good and is relatively quiet. the remote works well. Caveat: it has 6-15P plug, not a standard plug: the blades face the round column on the plug not each other.
Hi, Earle. Thank you for sharing your feedback with LG Air Conditioner (LT1236CER) model. We understand your concern about receiving an item that doesn't meet your needs, especially when it’s not compatible with your region. We strive to provide excellent services and ensure a smooth experience. To resolve this, you may need a plug adapter or voltage converter if you're still interested in using the unit. However, these solutions may not be ideal or could affect the unit’s performance, so we recommend looking for a model that is specifically designed for U.S. electrical standards.
If you need help finding a suitable model or have any further questions, please feel free to reach out to us via private message on social media @LGUSSupport, and we’ll be happy to assist you in finding the right product for your needs.
We appreciate your understanding and are here to help. ^Juvy
Rated 4 out of 5 stars
Does the job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits the sleeve that's already in the wall, and works great. A plug and play replacement for my old one.