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26 Cypress St
Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the whisper-quiet operation and exceptional cooling performance of this 12,000 BTU Dual Inverter Smart Window Air Conditioner. They also appreciate its energy efficiency and sleek, modern design, along with the ease of use and convenient remote control features. However, some customers found the unit to be larger and heavier than anticipated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Much better than the rest of our air conditioners

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Quiet Unusually attractive Remote via phone used all summer long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good AC unit. I like that idea that you can use your phone to turn it off and on when your away from your house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 3 out of 5 stars

    Great Air conditioner-bad packing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars but it arrived damaged (though working)-Too heavy to return so I kept it as is. Very quiet and works very well

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good value very cold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price was very heavy had to reinforce the wall opening but its been worth it

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Highly efficient AC units

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 LG 12K AC units for my home. I made this choice after reviewing a comparison of similar units I discovered that the LG's were the most efficient. After installation, they do the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item very much. compared to other a/c this is not loud at all. which is exactly what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on the lowest speed, house still stays cool. Very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is still running strong have been no issues!! Will freeze u out without a huge bill.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful AC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful air conditioner, whisper quiet. I love the fact that you can still have peace and quiet with this ac on.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, and is so much more quite than other brands. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect AC Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi. Smart. Easy installation. Perfect size. Cools more than fhe square footage listed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily. Cools down area fast. Only problem is trying to get to Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with looks and performance. Not as loud as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Lg airconditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and cooles my one bedroom apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, very cold and cools a room quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Airconditioners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Conditioners were installed quickly and correctly. Installers were very prompt, knowledgeable and courteous. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12000 btu a/c freezes our living and dining rooms even when 102 outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great window unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great window unit. Easy install and quiet sound. The filter is super easy to clean. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg air conditioner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong ac . The installation could be easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Best Buy installers finally showed up and then left without installing my AC, my schedule has not worked out to be able to be present when my current installer is available. It is still in the box - After all the hassle, I certainly hope it works well. So far, this has not been a good experience.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Bosco. Thank you for sharing your experience with us. We understand your inquiry regarding the installation of your LW1222IVSM air conditioner. Your feedback is important, and we'd like to assist you further with this. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-12000-btu-dual-inverter-smart-window-air-conditioner-white/6510343.p?skuId=6510343
      We appreciate your patience. —Renzo LG

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