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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 848 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, specially the child safety feature and popcorn auto sensing, cooks popcorn perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and set up. Great microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return it. Sad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this microwave but unfortunately LG only makes a 30” trim kit which was too wide for our cabinet. We especially liked that you just touched the numbers instead of having to push harder. We had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    2.0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has great size. I love the saftey open feature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new LG! the size is perfect for my home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks the food eveny but i do have to turn the power down because it cooks it to fast at time's other then that it's by far the best mircowave I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has all the settings that we need and more that make very easy to use. It is excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. However, there was not one person who helped us in any way. Even the checkout person was not helpful. She wanted to email my receipt. I told her I wanted a paper receipt. I did get one. I have always had good service at BestBuy. I guess that’s in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ok. Does the job. I would still give it 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Lots of room for large dishes and the sensor reheat is awesome. Popcord pops all the way, unlike others where many kernels are left unpopped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this new microwave! Heats quickly & thoroughly. Only downside is noisy door closing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big But Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior and heats evenly, but missing ThinQ app integration and basic quick-cook shortcuts (no 1-, 2-, or 3-minute buttons, only +30 seconds). Control buttons require a very firm push in just the right spot. Big size is a plus, but usability falls short.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry regarding the ThinQ integration and the control panel design. We appreciate your feedback on the interior size and heating performance, as it helps us improve.
      https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 4 out of 5 stars

    Too dim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good microwave oven. But the panel for selecting cook level is hard to see well. The lettering is too dim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ive owned a couple of lg microwaves and they have always had a longevity for me that have way surpassed any other brand ive used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is well made, but the sensor details must be used with the book in hand. That part is not user friendly. The rest of the microwave is wonderful. I like the double open/lock system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Engineer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just the open button is in the bottom corner it should be infront

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fingerprint magnet with a horrible UI

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 7th LG appliance I have owned. First 4 were washer/dryers - all 4 superb. Then I bought a range and it wasn't stainless steel - it was aluminum, and scratched badly the first time cleaned it. Then I got an LG frij when I bought my current home. It's positively idiotic in the way it was designed. Now this LG microwave: long, boring story why this one was picked (it was NOT because it was LG). The UI is absolutely horrible: you have to press the STOP button to start any function. REALLY??? UI problems go on from there. Needless to say, we are keeping the owners manual nearby- but the next time a guest wants to heat their own coffee mug up a bit, they won't be able to. It's just not obvious AT ALL how to run it. Beyond the UI, the machine feels lightweight and flimsy and looks like it won't last long. And - like the frij - the black plastic is an absolutely wondrous fingerprint magnet. Walk past the thing with your hands in your pockets and you may end up with a smudge. IDIOTIC. Who vets these things??? Oh, that's right. NOBODY.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your detailed feedback about the LG MSER2090S microwave. We understand that this appliance hasn't lived up to the high standards you experienced with your previous LG products. It’s important to know the user interface and the design issues you’ve mentioned, such as the need to press the STOP button to start any function and the challenges with the fingerprint-prone black plastic. You may access this link to check the unit's navigation: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA.

      Your feedback is crucial for us to improve, and we take these concerns seriously. If you have any specific issues or need further assistance, please reach out to us via private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We want to ensure you have a satisfactory resolution.

      We appreciate your patience and feedback.

      —Avril LG

  • Rated 4 out of 5 stars

    LG Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall. it works as expected as a microwave. The thing that I don't like about it is the buttons. My microwave is not at eye level, so I have to search around to get them to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing. The sensor setting on it heats things up without me even having to think about how long it needs to be in there. This is one very smart microwave. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking up a storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our previous microwave oven. So far, after disabling the child-proof feature, it gets used frequently during each day, no problems, no issues.

    I would recommend this to a friend
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