The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,374 reviews
Rated 5 out of 5 stars
Great microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much needed upgrade for our 11 year old whirlpool. Loving it so far, no issues!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product on October 18 2023, and installed it on December when my kitchen remodel was finalized, so even-though the purchase was 16 months ago the product only worked for 14 months. It was working great for one year until it suddenly stop heating two days ago. I reached out to LG and they offered to replace the magnetron, but I have to pay for the labor. LG authorized repair service quoted me $180 plus taxes (around $200) for labor.
It looks to me LG knows the magnetron on their microwaves will need replacement after a year of service, that is the reason for only a year warranty on labor.
I won’t be buying LG again, a microwave is supposed to last longer than 16 months.
Hi, Jorge. Thanks for sharing your experience on the LG Microwave (MVEL2033F) model. We understand your concern about your unit that suddenly stops working, especially after just 14 months of use. While we always strive for long-lasting quality, it's important to ensure the magnetron replacement is done properly, which is why we recommend the authorized repair service.
To potentially save on costs, we suggest checking if any additional warranty options are available to you through your retailer or credit card coverage. Also, you might want to ask if there's any flexibility on the labor charges or explore other service providers for a more affordable option. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
We’d be happy to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and we’ll work together to find a solution. We appreciate your time and patience. ^Juvy
Rated 1 out of 5 stars
Bad installation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hired geek squad to install. Called them back to level. Still crooked.
Hi, Joseph. Thank you for reaching out about your LG Microwave (MVEL2033F) model. We understand the importance of having your microwave installed correctly, especially when leveling affects both appearance and proper door alignment.
A helpful step you can try is to check the mounting bracket and upper cabinet screws, as even a slight shift in either can cause the unit to sit unevenly. Ensuring the rear bracket is fully seated and the top bolts are tightened evenly often corrects a crooked installation. You can also review LG’s installation guidance here: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. If you need further assistance, please send us an email at [email protected]. We're here to help. ^Juvy
Rated 1 out of 5 stars
No warranty on brand new oven.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this microwave and had it installed. When I tried to register the warranty I realized that there was no serial number in the area that it was suppose to be. The area was blank. I contacted Best Buy and they said that I had to uninstall and take it back to the store for replacement. No offer from them to come and uninstall and replace the oven. Is this a hot product?
Hi, AliceS. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for any inconvenience you have experienced with the warranty registration process.
We understand your frustration with the missing serial number and the inconvenience of having to uninstall and return the product to the store. We apologize for any inconvenience caused by Best Buy's policy. We will share your feedback with them to improve the customer experience.
If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Rated 5 out of 5 stars
Great microwave
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our microwave is working great! It heats efficiently and I have no complaints whatsoever. The installer was awesome too!!!
Looks very nice. Great appliance!!!
Great built-in microwave – powerful, quiet, and lo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve been using the Frigidaire MVEL2033F built-in microwave and it’s been a great upgrade. It heats food evenly and quickly, and the power level is noticeably better than our old unit. The controls are straightforward and responsive, and the interior is easy to clean.
Design-wise, it looks very clean and modern once installed and fits perfectly in our cabinet cutout. The door feels solid, opens smoothly, and the unit runs relatively quiet compared to other microwaves we’ve owned.
Overall, this microwave does exactly what it should with no fuss. If you’re looking for a reliable, good-looking built-in microwave, this is a solid choice. Very happy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave easy to use . Very slick and attractive design. Definitely bigger then i thought it would be once I put in its place but fits perfect. The chimes that go off are pleasant,no loud irritating buzzer noise its a soft jingle that is almost nice to hear. When heating up food a nice white soft light comes on inside you can cleary see the food inside the microwave.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave! Very pleased with the performance and ease of use. Looks great in my kitchen and is a perfect match to my LG stove.
The size is just what I wanted and allows me to cook in all sizes of dishes. The Black Stainless Steel is a great color and I love how it looks and it is easy to keep clean.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good for what it is. Looks really nice. Hood seems to work pretty good. Losing two stars for no lights or backlights on the buttons, as well as they can be kind of hard to press. At this price I would expect things like that not to be an issue.
Note - The next bit didn't go into my rating but I'm putting it here for others that may be making the same choice as I was.
I got this after my Panasonic inverter countertop went toes up. I really wanted my countertop space back. I knew from research that I would be disappointed in the power and cooking difference between what I had and an OTR. I was not prepared, however, for just how big of a difference. I had apparently been using a high-power inverter for too long and didn't remember how big of a down grade a non-inverter would be. SO make absolutely sure you want that space back really bad. Even as it sits, being happy with this purchase, I still almost wish I would have just made more space instead of trying to save space and if I were to do it again, that's what I would do. From what I understand, this isn't specific to this model, just a limitation of the form factor but it is a very significant downgrade. This part was specifically for people already used to a high-powered inverter and probably wouldn't apply to anyone else.
Hello there! Thank you for sharing your experience with the LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean. We understand your inquiry regarding the button visibility and the cooking performance differences compared to your previous unit. Your feedback is important as we strive to enhance our product features and user experience. https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Over-the-Range Microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Microwave with Sensor Cooking and EasyClean in Stainless Steel is great looking in design. But the best is its reliable cooking performance. The sensor cooking feature and other presets take the guesswork out of meal preparation. It evenly heats food. It is also very quick and easy to clean, wiping away of spills. It is quiet when cooking and has a powerful ventilation system. Its size gives ample room to put in larger dishes to microwave.