Customer Ratings & Reviews
- Model:
- MVEL2033D
- SKU:
- 6508556
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 2.0 Cu. Ft. Over-the-Range Microwave, highlighting its ease of use, appealing appearance, and good design. Many appreciate its cooking performance, convenient size, and array of features, while others found the installation process straightforward. However, a few customers have expressed concerns about its fingerprint resistance.
This summary was generated by AI based on customer reviews.
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the range microwave, lg is simply the best.
I would recommend this to a friendGet insurance on Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ran good for 4 years then just stopped running. Had to replace it at full price and different color due to no insurance and out of production
No, I would not recommend this to a friendInstallment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick putting it in great job good workers
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven works good, at this point there's no problem
I would recommend this to a friendReview title...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good up until today aug 27th of 24 purchased it on may of 23.. I paid for service yet cant figure out how to make a claim.. comon worstbuy
I would recommend this to a friendCustomer left high and dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There has been no delivery, store hasn’t assisted me with information and geek squad customer support line hasn’t helped resolve my complaint.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ricardo. Thanks for reaching out to us. We understand your concern about still be waiting on your LG Microwave (MVEL2033D) model with no clear answers from the store or Geek Squad—especially when you're eager to get your kitchen fully functioning. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
While delivery issues are typically managed by the retailer, we can still help escalate your concern. Please reach out to us directly on social media @LGUSSupport with your order details, store name, and date of purchase. We’ll do our best to push for a resolution and connect you with the right support.
We truly appreciate your patience, and we’re ready to assist however we can. ^Juvy
works as described
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described but tends to have a little rattle. I feel like this microwave should be more quiet for the price.
I would recommend this to a friendInside is smaller than it looks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does the job but i wish the inside was a bit bigger and a brighter light to see the food better on the inside.
No, I would not recommend this to a friendCurbside but had to go in an get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for curb side pickup. My wife and daughter showed up and told they had to go in store to get them self’s $600+ microwave . This made me upset
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eric. Thank you for sharing your feedback with us. We understand your experience about the curbside pickup process for your LG Microwave (MVEL2033D) model. Our goal is to provide reliable, high-quality products and awesome services to make sure everything goes smoothly.
If you haven’t done so yet, we suggest reaching out to Best Buy customer service at 888-237-8289 to discuss your concerns, get some help, and chat about possible solutions. Even though the pickup process is handled by the retailer, we’d love to check on the status of your order for you. Just have your order number handy so we can assist you easily.
For any more help, feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to look into possible solutions for you. ^Juvy
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, came with a small scratch on front of it
I would recommend this to a friendDoesn’t last long…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three times requiring repair in two years, lots of money spend and finally broken.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MVEL2033D) model. We understand your concern about facing repeated repairs and ultimately a breakdown. We strive to provide reliable, durable, high-quality products and excellent services to ensure a smooth and seamless experience.
For recurring issues, it’s essential to confirm that the unit is installed correctly and that no power surges or ventilation issues are contributing to the problems. We recommend having a qualified technician assess the situation to determine if further action is necessary.
We’d like to assist further and explore possible options for resolution. Please send us a private message on social media @LGUSSupport so our team can help you directly. Your feedback is important, and we’re here to provide support. ^Juvy
Temperature Setting Malfunction
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave exhaust fan does not respond to settings. It constantly runs on high whether the setting is medium, low, or high.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eliyahl. Thank you for sharing your experience with us. We understand your concern about having the microwave exhaust fan on your LG Microwave (MVEL2033D) model not respond to the settings and constantly run on high. We strive to provide high-quality products and ensure a smooth experience. This issue may be related to a stuck fan setting or an issue with the control board. We recommend starting by resetting the microwave: unplug it for 60 seconds and then plug it back in to see if this resets the fan’s behavior. For more help, you may visit https://www.lg.com/us/support/help-library/how-to-reset-your-lg-microwave-oven--20152746899458.
If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you with further troubleshooting or warranty options. We appreciate your patience and look forward to resolving this for you. ^Juvy
Lasted 1 year and 6 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy an LG microwave. Bought it on 5/22/2023 and it just died on 5/28/2024. They will charge you as much to repair the item as buying a new one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for raising your concern. I'm so sorry to hear that your LG microwave has stopped working just a few months after purchase. I can only imagine how frustrating and disappointing that must be for you. I want to acknowledge your frustration and assure you that we take situations like this very seriously. It's unacceptable that your product didn't meet your expectations, and we're committed to making it right.
I understand that the repair estimate is as high as buying a new microwave, which is unacceptable. I want to assure you that we're committed to providing a better solution for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Best Buy warranty sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy warranty sucks. I can't get anyone from Best Buy to answer the phone or return my call. I'm done wasting my money on Best Buy warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thank you for sharing your experience with the LG Microwave (MVEL2033D) model. We understand your concern about having difficulty reaching customer service, especially regarding your warranty, and we appreciate your feedback. We strive to provide exceptional services exceeding our customer's needs and expectations. We recommend reaching out to Best Buy customer service at 888-237-8289 for a quicker response. For quick help visit this link: https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014. If you have any specific concerns about your unit that we can assist you with, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you further. We appreciate your patience and look forward to assisting you. ^Juvy
Delivery/Installation never showed up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I couls write this, but they never delivered it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Microwave (MVEL2033D) model. We understand your concern about an order isn't delivered as expected. We strive to provide excellent services and ensure a smooth and seamless experience. To assist you better, we recommend checking the order status and delivery details with Best Buy customer service at 888-237-8289. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions for you. We appreciate your patience and are here to help. ^Juvy
Arrived so damaged it was unusable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came completely dented. The whole side of it was completely dented in. This was weeks ago and the replacement won’t be here for another couple weeks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (MVEL2033D) model. We appreciate your feedback and are truly sorry to hear about the damage it sustained during delivery.
We understand how frustrating it can be to receive a product that is unusable due to damage. We apologize for any inconvenience this may have caused you. At LG, we strive to provide high-quality products and ensure that they reach our customers in perfect condition. We are actively working on resolving this issue and ensuring that you receive a replacement as soon as possible. We understand that waiting for the replacement can be frustrating, and we appreciate your patience in this matter. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-MVEL2033D.BBDELGA. If you require further assistance or if there's anything else we can do to assist you, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help. ^Juvy
unhappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase Oct stop working dec 08 2022 outside of return. time frame
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
No Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave we ordered was damaged. Our new appointment for installation was canceled and we were told the item will not be back in stock anytime soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
- Pros mentioned:Design
LG Quality in a Sleek Look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek modern look, quiet, easy to install. LG quality product. Nice features.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent microwave and installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is excellent - easy to use, with extra features and controls. It's also beautiful, and much quieter than my old unit. The installation team was terrific - they worked quickly and efficiently, made sure the unit worked correctly, and cleaned up all debris before leaving.
I would recommend this to a friend