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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,299.99

Customer reviews

Rating 4.6 out of 5 stars with 494 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, suitable size, and counter depth design of the refrigerator as positive aspects. However, some customers have concerns about the ice maker, compressor, noise, and door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 494 reviews
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at curbside pickup. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great spacing throughout! Quiet, looks good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could expect in a refrigerator! As advertised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Perfect fit. Recommended to friends. Easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Great refrigerator but ice maker only lasted 34 da

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I bought it because my previous refrigerator's ice maker was crap. Nobody would even fix it, despite being only three years old. So, I thought I would go old school with an ice maker inside the refrigerator. I thought they have been making them for 50 years - there shouldn't be any problems. Well, I'm currently on hold with Best Buy for repair or return. We all know how wonderful my experience is. Right? Very unhappy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the French doors, keeps things cool lots of room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great counter depth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar LG and they seemed to upgrade some features on this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive, works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left door slams closed if you let it go. But overall I am very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ices up to often

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top shelf in the freezer compartment ices up even with the ice maker turned off.Not happy at all with this fridge,although the fridge part works well,to keep everything fresh and crisp

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it so far and amazing value for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator suits my needs and runs well. The only complaint so far is that the crisper drawers don’t lay flush to the shelf above so there is a half inch gab. Also plastic drawers are cheaply made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print proof stainless steel is great no more cleaning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, easy delivery and install, works well so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is much different from our old one (which we really miss). The insider shelves aren't as deep, so they don't hold as much. Also, the bins in the french doors are deeper, so items fall over all the time. We're still getting used to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the refrigerator. It was damaged during delivery and does not sit straight. Also, the refrigerator is very basic. Thought it had more bells and whistles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a pza that was not missing when i ordered.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Left something to be desired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking product but… Installation left solid foam in wheel that I had to chip apart to move the refrigerator properly. Ice maker isn’t working properly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Horrible experience. Seek other brand.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid at all costs. Horrible experience. My fridge is 1.5 years old and it has broken down twice. It's in fact not working as I write this and Geek Squad screwed up my appointment so I wait with no fridge after spending over $2k on the unit plus extended warranty. It's junk. The defrost system is flawed and causes big problems.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your experience with your LG French Door Refrigerator. This is not the experience we want for you. We would be happy to know how we can make things right. Please allow us to look further into resolving this. We need to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha LG

  • Rated 2 out of 5 stars

    Loud Motor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the fridge kicks on it is very loud. Talked to others who have a LG fridge and they say when motor kicks on it’s quiet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 1 out of 5 stars

    Defrost Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is just over 1 year old and the defrost stopped working. Please help I am currently on a very tight budget and can't afford to hire someone. Any suggestions greatly appreciated

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We can only imagine how frustrated you must be that your refrigerator has been there for just over a year and is not working. It would be our pleasure to delve deeper and find out what steps we can take to resolve your issue. But we need to switch to a different platform in order for you to receive immediate assistance. Please direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the refrigerator. It will be our pleasure to assist you! ~Rita LG

  • Rated 1 out of 5 stars

    Bad fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its horrible!!! The doors dont close on their own! It shakes terrible when opening and closing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG