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Customer Ratings & Reviews

Your price for this item is $1,799.99
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The comparable value price is $3,599.99

Customer reviews

Rating 4.4 out of 5 stars with 435 reviews

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Rating by feature

  • Quality

    Rating 3.5 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the refrigerator's quiet operation, spacious storage, and counter-depth design very positively. Many appreciate the convenience of the door-in-door feature and the ice maker. However, some customers have concerns about the reliability of the linear compressor and find the Instaview feature unnecessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 435 reviews
  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to knock on the glass to see whats in there without opening the door. I love that you can open just a section of the front door to get out the most common things like milk or cheese with out actually opening the whole door. only down side is the doors do not open as wide as the pictures show they do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motor needed replacing right after manuf warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an LG fridge in the past for 5 yrs with no problems. I purchased this one when I moved to another state in April 2019. Recently the ice dispenser started to make a really loud whirring sound. Because it is beyond the 1yr LG warranty, it was going to cost $125 for someone to just come look at it to diagnose the problem. Luckily I have a good home warranty and paid the fee for a visit from them. Turns out the motor needed to be replaced...after only 1 yr!! I'm glad the part/labor is covered by the home warranty, but this has been very disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 3 out of 5 stars

    be careful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our refrigerator needed a new compressor less than 3 years old. this is an ongoing problem with this product. wish I had researched more before bought.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I do like the product, the instaview window is barely used. The doors feel very light and the plastic drawer in the bottom freezer is very flimsy. That will most likely be the first thing to break on the fridge just from regular use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how bad my old refrigerator was until I got this one. Everything stays cold and my produce actually keeps more than a day! I wish there was more door storage as I like to keep condiments in the door. Otherwise, so far I’m impressed with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Spacious ,looks very elegant, worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for couple of days and working so far. I like the look of it (minus some visible scratches on the side). The fridge section temperature is off a few degrees (set on 36 degree but the actual temperature fluctuates from 38 t 40 degrees).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator but I would probably not buy it again. It looks great but I don't like the glass door, you can see everything when it is dark. The fridge space is very small. , but that seems to be most of them, and you have not space for tall bottles etc. if these are not important items for you then it is well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG equals quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, our model is a compact beautiful machine, flawless in its 30 day debut and no problems with performance. IT IS NOISELESS, a muted machine, we do not even know when it is running. Cools everything. Price in Best Buy was the best we found. 10 of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front door for the quick access is used so much that it makes it worth it. The versatility of the layout including the low profile ice maker really works for us. We put 30 lbs. of chicken (special order thing) along with other frozen items in the freezer with some room left over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very well for us for 2 years. Also, LG customer service has been great! Sent out a tech to replace scratched parts. The only downside is black stainless can scratch and cannot be repaired.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I called the company (LG) because the door has a few rust spots after less than a year. They say it is cosmetic and will not cover it. This is not my first stainless steel fridge but I am shocked at the fact that it was so much money and is starting to rust after less than a year. Pluss, I paid extra because it is counter depth but it does not stand straight. My floor is leveled but the fridge when you adjust it does not stand straight. It is expensive and not worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricey but it is a very cool fridge. The knock-knock view is really nice. Surprised that it can not control the exact amount of water from the dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless color. I emailed is compact but yet produces a lot of ice. Love that it doesn't take up much room in fridge. Wish that the doors opened up a little wider, but it's okay to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking for the right refrigerator for a while. I researched this online and saw that there was a great sale. We had the Geek squad deliver and install. The delivery guys were great. No issues. Relocated the old fridge to the garage. Best Buy did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year I’ve had the refrigerator and so far it’s been a great buy. Great size and the fingerprint resistance is a must have considering how many times a day a refrigerator door is opened up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally enjoying LG fridge! Door in door is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is wonderful. It's exactly what we wanted and really enjoy it. Plenty of room for everything we need including deli trays for a neighbor. Best Buy team that delivered and set it up were so conscientious, taking care of every detail!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a 4 year old refrigerator fail on us 3 times. It is nice to have a reliable one. I was not sure about the Frenchdoor idea, but I have found that I really like the room it gives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge! Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with how far LG has come with appliances. This Fridge is packed with great features and is backed with an incredible warranty. Best Buy offered this high end refrigerator at a mid level price point with financing making it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart fridge and it has some great technology built into it. I absolutely love this fridge. It has a great style and I got this as an open box and saved about $1200. Such a great find!

    I would recommend this to a friend
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