Customers are satisfied with the refrigerator's quiet operation, counter depth, and spacious interior. They appreciate the well-designed features, the lighting, and the overall look of the product. However, some customers have experienced issues with the compressor, reliability, and warranty, with a few reporting water leakage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 632 reviews
Rated 5 out of 5 stars
Best use of space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose the LG French door refrigerator because it offered the most shelve space thanks to the extra compact icemaker concealed entirely in the door. This means the top shelve of the refrigerator is available for food items and not sharing space with an icemaker like in the other brands.
I would recommend this to a friend
Rated 4 out of 5 stars
Mostly great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything works great. But after only a few weeks the water dispenser is scratching. Bad design. Can’t imagine how it will look in a year
No, I would not recommend this to a friend
Pros mentioned:
Quiet
Rated 5 out of 5 stars
Very nice counter depth fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It has very good room for a counter depth. Happy with the purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Countertop Depth refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a replacement for my 10 yr old LG that the compressor died. The new features are nice. Dual cooling so ice doesn’t get refrigerator taste. LED lighting is an improvement. The only negative is vegetable compartments are smaller tha old frig. Otherwise the refrigerator area is spacious for different sizes of items.
I would recommend this to a friend
Rated 5 out of 5 stars
spacious interior
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for our kitchen remodel. Lots of room in the freezer
I would recommend this to a friend
Rated 5 out of 5 stars
My LG Fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had our LG for about 6 weeks now. Getting the counter depth model was better than I could have ever imagined. So much shelf and door space!. I am absolutely loving our new LG and have absolutely no regrets choosing this model.
I would recommend this to a friend
Rated 5 out of 5 stars
Well Designed & Spacious
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We really wanted a counter depth refrigerator and were initially hesitant due to a perceived lack of space. However, the design of this LG has quite a bit more usable space everything is easier to find and we couldn't be happier with our purchase. This LG replaced a Kitchenaid Superba full size and seems much bigger inside.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Nice Useful for the kitchen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so excited about my new LG 2-door Black fridge. I wasn’t sure if it would work as I’ve had the traditional white fridge’s for years. It’s actually the 1st fridge I’ve ever purchase brand new and the 1st with a water & ice maker; cool!!!
So far, glad about the purchase and enjoying its usage.
This review is from LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Great refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very well designed user friendly refrigerator.
This review is from LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friend
Rated 5 out of 5 stars
Nice refrigerator biggest cubic feet we could find
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size for a counter depth refrigerator with nice features
I would recommend this to a friend
Pros mentioned:
Quiet
Rated 5 out of 5 stars
Great fridge.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so in love with my fridge!! It is so spacious!!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Great Refridgerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with our new refrigerator. It is one of the nicest we saw and best buy sold it at the lowest price! I would definitely recommend this refrigerator!
This review is from LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friend
Rated 4 out of 5 stars
Great fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it-- I just wish it didn't show so many hand prints. And I wish the 3 smaller drawers at the bottom of the fridge were 2 big drawers.
I would recommend this to a friend
Rated 4 out of 5 stars
Refrigerator works as planned!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The counter depth choice is working well for us. Refrigerator works as expected. Installation team from Best Buy was great!
I would recommend this to a friend
Rated 5 out of 5 stars
Worked great with limited space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a very small kitchen but wanted a stylish refrigerator that was counter depth. This model made great use of the limited space. The deep door shelves are great and the touch controls on the door make it easy.
I would recommend this to a friend
Cons mentioned:
Poor customer service
Rated 1 out of 5 stars
Worse product and customer service
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not a post against Best Buy as I love Best Buy. This post is about the product only. This LG refrigerator is terrible. LG customer service is not helpful and they do not care about their customers. NEVER buy an LG refrigerator! We are on day 29 of our refrigerator (which is less than 2 years old) not working. We patiently followed their directions allowing their repair company to out to our house 5 times spending over 35 man hours and it still does not work!! They replaced the universal compressor (twice!), replaced both evaporators, replaced the condenser and replaced the main PCB board. Plus I have spent over 10 hours on the phone with LG’s horrible customer service and nothing has been resolved. It is truly like they don’t care. Every time I talk to them I get a different answer. If I could give this product 0 stars I would.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Rated 5 out of 5 stars
Easy fill for large containers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No worries filling that large glass, mug, etc. Also love the fact that the ice and water are dispensed from separate chutes, avoiding that accidental ice drop in an almost full drink when you you just needed a little water. I also like the extra drawer in the freezer section, so helpful.
I would recommend this to a friend
Rated 4 out of 5 stars
Great refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was worried about purchasing this with the reviews out there but so far so good. The drawers in the freezer are a little shallow
This review is from LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
Working fine for 3 years.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked fine for 3 years. But, broke now. Hopefully, LG can fix it
This review is from LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Solid performer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Having been 14 years since we updated our fridge, we were shocked at all of the options. This LG seamed to cover everything we wanted and was reasonable in cost. Layout of the drawers and shelf adjustment is great. Water/Ice dispenser hasn’t missed a beat and the freezer fits plenty.