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Customer Ratings & Reviews

Your price for this item is $3,059.99

Customer reviews

Rating 4.2 out of 5 stars with 632 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.2 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's quiet operation, counter depth, and spacious interior. They appreciate the well-designed features, the lighting, and the overall look of the product. However, some customers have experienced issues with the compressor, reliability, and warranty, with a few reporting water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 632 reviews
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    counter depth fits like a glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent refrigerator, fits counter depth as advertised, the deep freezer w/2 shelves is super spacious, the fridge holds plenty of food and keeps the veggies cold and the beer colder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised! Quiet, efficiently designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator... have had counter-depth refrigerators previously, but this one is the most efficiently designed one. In-door ice maker saves so much room and is easy to empty when necessary. The drawers glide very smoothly and have plenty of room. I bought this model on a friend's recommendation and am glad I did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has plenty of space for a counter depth fridge. Works great with the seperate storage temp settings.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge if bought on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great counter depth fridge. Ice machine is fast and freezer space is large. What more does one need?

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator and love this black stainless. It is counter depth but has plenty of room for two. So much nicer than my old side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked all the reviews and made sure I was getting the best bang for my buck. This unit rated in the top three and was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best refrigerator to buy for our limited space. We did a lot of research and we are very satisfied that we choose the LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good organization and well lighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator is everything we expected and more. A bous is that the ice maker works well which our old refrigerator never did.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Stopped Cooling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally stopped cooling within two years of purchase. We've just had to throw away a fridge and freezer full of food while we wait for service. Very annoyed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 1 out of 5 stars

    Very Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this model after reviewing and looking at several other models. This product has met all our expectations so far. it is quiet, has lot of room and looks good in the kitchen. Quite happy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Class Action Lawsuit - Buy Another Brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung refrigerator for the last 6 years. When we moved we decided to replace the Samsung refrigerator with this one from LG. What a mistake! This refrigerator is so noisy it can be heard from every room of the house, even on the 2nd story. We have had LG techs come out to assess the noise and they said it's just the nature of the Linear Compressor. If you want peace and quiet in your home, stay away from this model. Search the internet for LG Linear Compressor and see how many complaints there are. There's even a class action lawsuit. DO NOT BUY THIS REFRIGERATOR!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this unit for just 4 years and the compressor went and the cost to repair was $1,000. Also very difficult to work with LG to get parts. No more LG for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    COMPRESSOR NOT WORKING AFTER 2.5 YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS 9/2018 AND TODAY 4/8/2021 ITS DEAD. PER CLASS ACTION LAWSUIT IN CALIFORNIA THESE LINEAR COMPRESSORS ARE CRAP

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    great counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Largest counter depth refrigerator we could find for our kitchen renovation. Great price and great help from Kyle.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Worth the wait to update to stainless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our refrigerator. Easy to use.Bright inside. Fits into our older space.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke down three times. Constant issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down three times. Constantly Building up ice in the back of the unit. Over $800 in repairs over the course of three years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love the inside, hate the NOISE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both like the inside of the fridge, so we purchased it and have been using it for 3 months when it keep making loud noise. We called and Best buy came out and replaced multiple parts on our brand new appliance, it still sounds like a 18-wheeler 75% of the time. It's terrible, my wife and kids complain. Buyer beware

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 2 out of 5 stars

    Doesnt work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and it still doesn't work properly. The main part only cools to 40 degrees even though I have it set at the lowest setting of 33 degrees. LG customer service is a nightmare to deal with. They sent a tech who couldn't fix it. Thank goodness I bought it at Best Buy. They were the only ones that were able to help me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been reluctant to buy LG products since I owned a LG phone in 2005, that ultimately fell apart. That being said, the Best Buy guys told me that this fridge is very reliable. Since the purchase I have been very happy with the fridge. Very clean looking in my newly remodeled kitchen. Since it is counter depth it is hard to fit a large pizza box in there, but it is great other than that. I just remove pizza from the box now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Depth counter only feature I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker too small . Drawers too small . Cheese , cold cuts drawer should be half width so You can open with one door open , been full width to open you need to open 2 doors.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of your refrigerator. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

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