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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.2 out of 5 stars with 632 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.2 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's quiet operation, counter depth, and spacious interior. They appreciate the well-designed features, the lighting, and the overall look of the product. However, some customers have experienced issues with the compressor, reliability, and warranty, with a few reporting water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 632 reviews
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Should this really only last 4 years?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years in and we are replacing an evaporator/compressor. Part covered by warranty but labor is $300-$550 on a $3000 refrigerator. Ice maker has frozen over 8 times at least.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 4 out of 5 stars

    I can see everything in my fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity fridge with all the bells and whistles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge with all the amenities wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a thorough review on Consumer Reports, social media and with the assistance of the sales person at Best Buy we decided on the Lg - 24.0 Cu. Ft. Counter-depth French Door Refrigerator With Thru-the-door Ice And Water. The fridge has ample room in both the fridge and freezer. We had a counter depth space with limited width and height restrictions. There is plenty of ice and we like how the ice and water operate separately. The delivery personnel were very professional and thorough as well. Only owned a month, but have had no issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks built in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more shallow than many refrigerators but the advantage is you can see all the food in the fridge and food doesn’t get lost in the back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little less room for condiments in the side doors but really good room in both the frig and freezer. Love that 3 drawers in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator. The Stainless-Steel looks great and it is so efficient it saved me money on my electric bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE FRIDGE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I like how easy it is to set the temperature. The only bad part is that the finger prints show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at the San Luis Obispo store was outstanding. The fridge is perfect for our kitchen. I like the versatility of the French doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking only for a quote however with the help of the associate she understood the product and services that were provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had this fridge for almost 5 years now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge still works great, zero issues. Food stays cold, and it has large capacity for a counter depth fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This countertop depth unit is perfect for our kitchen. The icemaker is compact and supplies all the ice you could ever want. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased to have this refrigerator in our house. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in the door ice and water in the door is much better than our previous refrigerator. Also, the ice maker in the door provides more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counterdepth fridge has one of the largest capacity comparing to other counterdepth ones. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has tons of room, and the ice maker is really compact yet makes plenty of ice. The interior lighting is led, and is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first frig by Samsung was horrible. Half the time the ice dispenser didn't work. Plus it didn't have much room. This frig is okay I guess. The left door that has the water & ice dispenser slams shut. Very heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to change to a counter depth refrigerator. Lg was the only one that would work for our space. Happy with our decision

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Warranty

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compressor failed after 3 years! Warranty is pretty much worthless as it does not cover labor.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Great Product and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the fridge works and looks, fit like a dream in our kitchen and the french doors are a blessing when we have party trays!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well lit interior. Water filter a plus. French doors allow for unobstructed view of contents. Freezer drawers separate food for easy access.

    I would recommend this to a friend
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