Customer Ratings & Reviews
- Model:
- 24LQ520S-PU
- SKU:
- 10187455
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Sorry I had to deviate from samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg won't connect to youtubetv without a firestick. Had I known that, I might have choosen a different tv but I don't want to dink around exchanging it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.
Do not buy this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK, but sound was very bad. It sounded like it was in a tin can, and no matter what we did it didn’t get any better returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Smart TV (24LQ520S-PU) model. We're truly sorry to hear that the sound quality did not meet your expectations and that you had to return the TV. Your feedback is important to us, and we appreciate your honesty about your experience.
We understand the significance of both picture and sound quality in a TV, and we regret that we fell short in this aspect. Your comments will be shared with our product development team to ensure that we continue to improve our products.
If there's anything else we can do to assist you further or if you have any other feedback to share, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We value your input and hope to have the opportunity to regain your trust in the future. ^Juvy
Worked for 3 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for our kitchen and it worked fine for 3 days. Then, it turned off on its own and we couldn't get it back on using the remote or the power button on the tv itself. Very disappointed. Returned it and purchased another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Vanessa
LG 24” smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front view was very good but looking at an angles was terrible. Picture was fades out so much I returned the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, dtag. Thanks for reaching out. Hopefully you were able to get your LG LED TV fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Great small HDTV with a small price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The compact 24" TV fits nicely in a tight corner of one of our bedrooms. The price was outstanding. The color, sound, and Internet connectivity are excellent in spite of the small size of the TV. The webOS is streamlined and fairly easy to use after a short learning curve. I would highly recommend this LG HDTV to other customers who need a compact screen.
I would recommend this to a friendPoor Picture Quality. RETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Picture is poor compared to other options and brands. Actually returned I was so unhappy with the purchase
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Smart televisions are too smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs are so complicated that they are not enjoyable to watch and much less adjust.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Poor picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in picture quality - my old Visio was much better!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thanks for taking the time and effort to leave us feedback. We're sorry to hear that you're disappointed with the picture quality of your LG G3 OLED TV. You can easily get in touch with us for your concerns by sending us a private message on Facebook or X (Twitter) using @LGUSSupport, and we would be pleased to help. ^Da
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Picture quality is poor. 2)Also slow to change channels. 3) Manual buttons on tv monitor to change channels (if not using remote) are also difficult to use. Disappointing purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your thoughts and review the LG Smart TV (24LQ520S-PU) model. We appreciate your feedback and apologize for any disappointment or inconvenience you experienced with your purchase.
We understand that picture quality is a crucial aspect of any TV, as well as the inconvenience you faced with the slow channel changing and the difficulty in using the manual buttons on the TV monitor. We understand how frustrating this can be, and we will look into these issues to ensure a better user experience in the future. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and in regards of the slow channel changing issue, sometimes, a set-top box error or a communication problem may be the cause of a delay in channel display. In this case, resetting the set-top box may solve the problem. Lastly to obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-24LQ520S-PU.AUS. If you need further assistae on your unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but not pic quality I’m accustomed to with Sony products—also not fan of the screen options during set up or use. Returned this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. ~Tanisha
Broken TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought theTV as a open box item, was told nothing was wrong with it!! We put it in our motor home and when we went to use it, the TV continues to turn off and on about every 1-2 mins!! We will return soon as we’re able.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Smart TV Apps & free channels DON’T WORK!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV apps never work! Consistently crashes and blames a bad network connection. My other smart TV is fine, our WiFi signal is strong; this TV is a LEMON!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Smart TV (24LQ520S-PU) model. We apologize for the inconvenience and frustration you have experienced with the smart TV apps and free channels.
We understand how important it is to have a seamless and reliable streaming experience, and we apologize for the consistent crashes and network connection issues you have encountered. This is not the level of performance we strive to provide, and we deeply regret any inconvenience caused. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Don't recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. User manual & on screen instructions NOT user friendly. Wish I'd selected different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Diane. Thank you for taking the time to review the LG TV (24LQ520S-PU) model. We're sorry to hear about your experience with the user manual and on-screen instructions not being user-friendly. We strive to provide our customers with the best possible experience and take your feedback seriously. We will consider your comments as we continue to improve our product and user manuals. If there's anything specific that you found challenging or need further assistance, please contact us on social media @LGUSSupport. ^Juvy
Too smart but not right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart TV gave me more than I wanted and in trying to fix it found it malfunctioning and to return it for a dumber of a different brand, which is working fine and easily.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don't buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have unit for over a year before it failed. Rarely used it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Travis. Thank you for sharing your experience with the LG TV (24LQ520S-PU) model. We understand your concern about a unit fails, especially after minimal use. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. If you’re comfortable, you can try basic troubleshooting steps. Check if the unit is properly plugged in and if there are any visible signs of damage. Verify if your unit is still under warranty. For further assistance, please send us a private message on social media @LGUSSupport with your model number and details of the issue. We can help guide you through the next steps and explore possible solutions. ^Juvy
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t work has to return,got 27 inch because they didn’t have no more 24 inches.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (24LQ520S-PU) model. We understand your concern about receiving a TV that doesn’t work and to have to switch to a different size. We strive to provide high-quality products exceeding our customer's needs. If you encounter any issues with the 27-inch model, please don’t hesitate to reach out for assistance. In the meantime, if you have any questions about settings or features, or if you need further support, feel free to send us a private message on social media @LGUSSupport. We're here to help you get the best experience possible. We appreciate your patience and look forward to assisting you. ^Juvy
LG 24 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a small TV it is loaded with features. Great picture, light weight and portable.
I would recommend this to a friendGreat Littke Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv; perfect for the kitchen. Sharp picture and it’s easy to download all my streaming channels.
I would recommend this to a friendGreat little tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very nice. Not everybody has room for the big screen tvs so its sad that it is hard to find a nice small smart tv for a bedroom. I enjoy watching it every night. I like that i can set it to go off after so many hours. I do wish it could be set to do that at a certain time every night so i wouldnt have to set it every night to go off after so many hours every night. That may be an option that maybe i just havent found yet. I am very satisfied with the purchase. This is the second 24 inch LG smart tv i have purchased from Best Buy. The first was to replace a 24 inch Samsung. Samsung does not do the small ones anymore. I did get it on sale so that was a real plus.
I would recommend this to a friendGood 24" LG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture tv with wide viewing angles. Can't go wrong with an LG tv. Haven't used smart features enough to review them. Think the best picture for its size 24".
I would recommend this to a friend
