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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 509 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-509 of 509 reviews
  • Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd tv, same model, I’ve purchased from Best Buy, in the past 2 years and it may be the last. The 1st tv went bad (wouldn’t turn on. I have also had 2 Apple computers, purchased from Best Buy, go bad also. Foo me once……

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a TV that had poor picture and sound. There is a world of difference which we expected from an LG. If this one works as well and requires no repairs like the LG we have in family room I will be more than happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 in tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the size. Wanted a tv u could down load apps to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the price. My previous tv had an delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it the monitor for my PC. Can switch back and forth from PC to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good service and quality product. Helpful sales people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for price and fast processor! Everything is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is just okay and sound is not very good but as a small TV in the kitchen -it will due I find LG TVs not as good as other brands BestBuy made ordering and pick up easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor excuse for a TV. I can't even give it one star. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi. there. We are genuinely sorry to hear about the disappointing experience you've had with the LG Smart TV (24LQ520S-PU) model. It's disheartening for us to learn that the product did not meet your expectations, and we regret any inconvenience it has caused you. Your feedback is crucial to us, and we would like to understand more about the issues you encountered with your LG TV. Since you've mentioned that you will be returning it, we recommend you to reach out Best Buy customer service 888-237-8289 so that they can assist you with the return process and address any concerns you may have. If you need further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We value your time and feedback, and we thank you for sharing your experience with us. Your insights will help us improve our products and the overall experience for all our customers. ^Juvy LG

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