Customer Ratings & Reviews
- Model:
- 24LF454B-PU
- SKU:
- 5734900
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, size, easy setup, and price of the 24" Class LED HD TV. They appreciate the clarity and sound quality of the TV, finding it suitable for various placements. The reasonable price point makes it an attractive option for many. However, some customers have concerns about the limited number of HDMI ports, insufficient volume, connectivity options, and the difficulty in using the remote control.
This summary was generated by AI based on customer reviews.
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was as advertised and expected. no problems!!
I would recommend this to a friendWorst customer service I have ever experienced.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am appalled at the customer service at the Repair Center for LG. We purchase a 24 inch LG TV in June of this year for about $150. It developed problems with the reception through the antenna and I called Best tuy and they said it was out of store warranty and to call LG direct. When I called LG they agreed there seemed to be a problem and had me ship it to their service center in GA They had it for 2 weeks and sent it back to me supposedly fixed (they said they replaced a defective part but it still does not work. I called them back and they said they would send out a technician to the house. At first they said 1 to 2 days for a tech to contact me. After waiting 3 days I called back and they said in essence OOPS and that someone would call in 3 to5 days....no call, now they said sometime in the next week....I have asked each time to replace this LEMON and they keep saying they will pass the problem up the ladder to the next level. Someone needs to teach the upper levels how to use a phone as now it has been over a month and I do not have a working TV!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Without knowing the specifics of your case, it sounds like we are attempting to locate a servicer for the repair. Understandably, this is frustrating. I am terribly sorry that the issue has not been resolved. Because of the delay in being able to provide repair for your unit, there are policies and procedures in place to provide an alternative resolution. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
LG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor color. Poor sharpness. Spoke with LG and Comcast. It’s the tv
No, I would not recommend this to a friendSmaller than i thought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot smaller once i got it home. But it is a nice tv.
I would recommend this to a friendImage not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm writing as a professional in the television industry for over 30 years. I know monitors, proper color, sharpness, etc. This model is crap. In the old days, we would say the registration is off. Colors leave a lot to be desired as well. I see it's been getting 4 stars, but I have no clue how that is. You get what you pay for... spend extra and get something better that will be more pleasing to your eye. -One mans opinion
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Steve, I’m sorry to hear you are not satisfied with the television you purchased! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is smaller than expected and picture does not fill the 24 inch screen- black borders at top and bottom shrink the picture and distort. Unfortunately this is not apparent when purchasing online and local store had none on display.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Looking for picture and sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The width of TV is to small for a 24inch Tv color not good Maybe you can tell me how to adjust it to get a quality picture . the sound is also not good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It totally quit working after less than 1 month of use. It played great while it worked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
LG 24"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just basing this on ease of set up & it did not work out. My tv broke and I hoped this could be a temp. tv before getting a bigger one. BUT it looks like you need a receiver? and I did not feel like dealing with another thing to buy/acquire & waiting for cable provider customer service, so I returned it. Also apparently I would not be able to watch all the channels I pay for even if I got a receiver? Maybe this will work for you but it's not for me .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Non functioning USB Port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a single HDMI port and a USB port that apparently does not function on this model. Big disappointment!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Harry, I hate your USB port is not functioning on your TV! This is definitely not what we expect from our products. Please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so we can make this right. ^EJ
You don't want to know!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were huge errors in the product packing and I had to return the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Very poor sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this one, the sound quality is abysmal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having audio issues with your TV, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
