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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 772 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the ample storage space, the effective ice maker, and the generally quiet operation of this 25.1 Cu. Ft. French Door Refrigerator with Ice Maker. Many appreciate the size and design, finding it aesthetically pleasing and convenient. However, customers are negative about the compressor's reliability, with some experiencing failures within a few years, and some have expressed concerns regarding the quality of certain materials and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 772 reviews
  • Rated 5 out of 5 stars

    Seamless transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales person. Great product. Prompt and efficient delivery and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but I have one wish…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the fridge shelves were partitioned (half their length) to allow more shelf height adjustments throughout the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is aweseome and my wife is in love with it. She's so organized now its scary! Great buy and great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and got it for a great price from Best Buy. Salesman was great too. He explained the features to us and it sure made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were excellent, quick and efficient. Took my old refrigerator and installed new one with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint we have is milk containers do not fit in the shelves. They need to on the door.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Brian. Thank you for sharing your feedback about our refrigerator. We're glad to hear that you're generally satisfied with it.

      We're sorry to hear about the inconvenience with the milk containers not fitting on the shelves. Your feedback is important, and we'll certainly take this into consideration for future improvements.

      If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us via private message on X (Twitter) @LGUSSupport. We're here to help ensure your experience with our products is as seamless as possible.

      Thank you for choosing LG. We appreciate your support!

      —Kai LG

  • Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. When delivered, I did not see a tiny dent, but you came a couple months later when another door came in. Definitely will come to Best Buy again and wil refer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First LG Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has come a long way-perfect refrigerator-easy access to all shelves -love the bottom freezer and easy access and stainless that is easy to keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and installation. Installer was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister. So far so good. My sister like it, because it has more room for her to storage her food . Any way she love it so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, it helps keep our food organized. The young men that delivered it in the pouring rain were phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful spacious fridge. The delivery guys did a great job at carefully maneuvering it through the kitchen door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good just noisy on freezer, fingerprints are visible it is not a fringerprint proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator that i bought from Best Buy is really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator very quite efficient cool door feature so it does stay open

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Broke in a little more than a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to throw away all of our food because this fridge broke in a little more than a year. The lights were on and the compressor sounded like it was running, but the fridge and freezer were warm. Unfortunately we discovered this too late. There apparently is a class-action suit against LG for their refrigerators that I wish I would have considered. I will be testing the warranty some time today....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Good price Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experience, got what I wanted delivered on time and exactly what was expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to find a fridge that fit the opening in our cabinets quickly, and this fit the bill. Happy with the features and functionality. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the price was reasonable Wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy all my appliances from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with this fridge. My Samsung went out after 3 years and this one was priced right. Best Buy was great and I had it delivered 2 days later!

    I would recommend this to a friend
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