Customer Ratings & Reviews
- Model:
- LRFCS25D3S
- SKU:
- 6423065
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the ample storage space, the effective ice maker, and the generally quiet operation of this 25.1 Cu. Ft. French Door Refrigerator with Ice Maker. Many appreciate the size and design, finding it aesthetically pleasing and convenient. However, customers are negative about the compressor's reliability, with some experiencing failures within a few years, and some have expressed concerns regarding the quality of certain materials and shelving.
This summary was generated by AI based on customer reviews.
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its my 1st LG but so far its is exceptional. Meaning its depth is nicer and the lighting is awesome. I would recommend it.
I would recommend this to a friendVery good fridge and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, great installation team. The refrigerator is very nice, with good visibility inside and nice lighting
I would recommend this to a friendNew vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I replaced a side by side where things were easily lost! Everything is visible and beautiful!
I would recommend this to a friendIssues With Two LG Refrigerators
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the LG 25.1 Cu Ft French Door and it was delivered in November. The right-hand refrigerator door would not stay open and the Best Buy installers wouldn't or couldn't get it right. I exchanged it for another unit. The 2nd refrigerator's doors work properly but it is MUCH louder (compressor noise & vibration) than the first one. I have until January 16th to return it and start over with a different brand. I'm tempted to just return it and bring my old one back in from the garage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Best fridge ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In LOVE with this fridge soooooo much room! The doors close great. Customer service at Hickory location was on point!!
I would recommend this to a friendGreat refrigerator!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator!!! Excellent customer service from all Best Buy employees!
I would recommend this to a friendSo far so good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge, only annoying thing is the beeping after door stays open a few seconds.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG refrigerator. Bottom freezer. Stainless
I would recommend this to a friendRefridgerator is great it's an LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator and I am very happy with it
I would recommend this to a friendService visit in less than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has already required 2 service visits and a new part. I hope this resolves the issue. I am disappointed that there was not better quality control at the factory. Fingers crossed that there will be no additional repairs needed.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Be sure to close the door!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the door closed easier. If I don’t give it a serious push it does not close tightly.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New fridge is perfect! Much more energy efficient than my last, very happy with purchase
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great yes I would buy it again thank you
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator! The service was outstanding
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and price! Easy to hook up and install.
I would recommend this to a friendnew refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it love it love it love it love it love it love it love it love it love it
I would recommend this to a friendLove my fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, fast delivery service and on time.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far, have only had it for 2 weeks but so far so good
I would recommend this to a friendReview of LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator a one of the drawer difficult to smoothly close. LG technical ordered replacement part and problem resolved
I would recommend this to a friendTerribly unreliable and waste of $1900
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this less than 2 years ago with the $250 geek squad protection plan ($1925 total). It has failed twice , Best Buy couldn’t fix it so LG had to a week later, which left me with no food for my 3 kids, and it grew mold in the time it took Best Buy to come out to diagnose a week after I called. 6 Best Buy support members have given me no help at all to resolve my food spoilage claim, which I have sent 6 times in 6 weeks with no response. They said there’s nothing I can do but continue to email my claim form. The member on the phone right now is literally laughing and telling me I’m out of luck. The last one just hung up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Caitlin. Thank you for sharing your experience with the LG Refrigerator (LHFS28XBS) model. We understand your concern about dealing with multiple failures, food spoilage, and unresponsive support. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. To prevent mold growth, clean the inside of the refrigerator well with a mix of water and mild soap. Also, make sure the fridge is set to 37°F for fresh food and 0°F for the freezer to avoid problems later on. Given the difficulties you've faced with Best Buy’s support and your food spoilage claim, please send us a private message on social media @LGUSSupport. We are committed to assisting you in resolving this situation and ensuring you receive the support you need. ^Juvy