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Customer Ratings & Reviews

Your price for this item is $390.99
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The comparable value price is $1,777.99

Customer reviews

Rating 4.5 out of 5 stars with 771 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the ample storage space, the effective ice maker, and the generally quiet operation of this 25.1 Cu. Ft. French Door Refrigerator with Ice Maker. Many appreciate the size and design, finding it aesthetically pleasing and convenient. However, customers are negative about the compressor's reliability, with some experiencing failures within a few years, and some have expressed concerns regarding the quality of certain materials and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 771 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely stopped working after 2 years. I would not purchase this. I previously had a GE Adora and it lasted me 15 years and only replaced for esthetic. Should have stuck with GE.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience and providing feedback on the LG Refrigerator (LRFCS25D3S) model. We're sorry to hear that the product stopped working before its expected lifespan. We aim to provide durable, long-lasting products that meet our customer's needs and expectations. In the meantime, you may visit https://www.lg.com/us/support/help-library. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 4 out of 5 stars

    Good refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Doesn't have all the options I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One awesome fridge!The drawer is cool. It’s huge! Ice storage too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service..thank you Best Buy..love my fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but the one we got was loud so I had Best Buy exchange it for a different Model. It seems like everything nowadays is a crap shoot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, wonderful style and everything that I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Absolutely junk!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk! Purchased the refrigerator new from Best Buy. Got it home and over night it stopped cooling. We lost food and a week later are STILL without a replacement because of the turn around time to get a new one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kendra. We're really sorry to hear about the issues you've been experiencing with your new refrigerator. We understand how frustrating it can be to have a product stop working, especially when it results in the loss of food. We apologize for any inconvenience this has caused you and your family.
      We want to make sure we address this situation as quickly as possible, please send us a private message on Facebook or X at @LGUSSupport, and we'll be glad to help. ^Jayne LG

  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good but came with a dent in the door handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the installers were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. My wife and I both like this LG refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run great and lots of room on the inside best option for price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy, Ice maker line freezes.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not recommend it. We purchased 2 of these. For both of the icemakers, the water line froze within 6 months of purchase. We had Best Buy tech work on them and they couldn't solve the problem. So I called LG directly and they sent out their tech. After 6 months of without an ice maker, the LG tech came out and said the problem was because we had RO water feeding the ice maker. In the manual, it says that you can use RO water, but if the water pressure is low the ice cubes could be smaller. Before this, we changed the pressure take and filters on the RO system. At this point, I will not recommend LG appliances or tech services.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kris. Thank you for taking the time to share your feedback with LG Refrigerator (LRFCS25D3S) model. We're sorry to hear about the ice maker line freezing issue you faced. We want to offer reliable products that meet our customers' needs. We see you tried fixing the water pressure by changing the tank and filters on your RO system. Your feedback will help us improve. If you need help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 4 out of 5 stars

    Steve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with appliances. James Fitzpatric helped a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. It's working good, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dies what it is supposed to, so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this about a week but works well for our needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I purchased was not the one delivered to me but after returning one not working, the second one badly damaged I decided to keep the third one even though it has some damage.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Refrigerator reviee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. I will recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE REFRIGERATOR - FIT NICELY IN OUR SPACE

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too LOUD, mediocre capacity, bad doors

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for refrigeration and freezing, but this unit is LOUD. It makes all kinds of loud buzzing noises constantly throughout the day and is just too noisy. Also, the lefthand door does not close easily and always needs a push, the freezer capacity is mediocre.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your open feedback. Please know that this is not what we want you to experience. We'd like to take a better look at it as it shouldn't work that way. Please send us a private message on Facebook or Twitter using @LGUSSupport. We'll be waiting for you. Thank you. ~Bridge LG