Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,199.99

Customer reviews

Rating 3.4 out of 5 stars with 15 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.3 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Love my new frig!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend side-by-side see through refrigerator!

    I would recommend this to a friend
  • Cons mentioned:
    Magnetic, Noise

    Rated 3 out of 5 stars

    It can be better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud noise when making ice. Also ice gets clogged. Not magnetic. Scratches easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dented

    Rated 4 out of 5 stars

    Door dent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy and the instaview window stands out. The bad parts are the freezer door was dent and the plastic on top of the door was not Glue correctly. One more thing, the power cord is on top of the refrigerator which make it harder to fit under the cabinet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 star is me being generous

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to review this refrigerator to see how long it will last. I have have had it 2 years and I came home to a totally dead refrigerator and water all over my kitchen from the ice melting. I call for service since I bought the Geek Squad protection. It takes him a few days to get here and they do not carry LG parts in stock for goodness sakes!!! So they order it and say they will be back. It has been 14 days now and this expensive appliance is still NOT working! I lost over 500 dollars in food alone not including my husbands insulin. I am furious and it is so not fair at all! If I can known LG makes such an UNreliable appliance I would have never purchased it. I am incredibly upset. How do you not stock LG parts? If thats the case then don't sell their stuff.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ice maker, Instaview door

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had amazing support when getting our new refrigerator . It has been amazing. We downsized and it seems as though we lost no space. Our ice maker is amazing as well. We had a Samsung and had nothing but problems and ever since getting this lg we have had nothing wrong and our kids love the light in the door. Entertainment for them and a great working refrigerator for us.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 1 out of 5 stars

    Impossible to clean

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a long time looking at different fridges and this one seemed like a really good fit for us. Unfortunately it has one fatal flaw - it's not made of stainless steel, and whatever it is made of is absolutely impossible to clean. We've tried ever trick on the internet (and if you google it you'll see there are lots of them) - basically no matter what you do or how hard you try the front is always covered in streaks and marks. Especially if you get a water drop on it (which happens all the time since the water dispenser is very splashy). As a fridge it works as advertised. As something I have to look at every day it's nothing but frustrating. Do yourself a favor and avoid this product unless you want to look at something all the time that brings down the entire kitchen.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Energy efficient, Instaview door

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge don't have to keep opening fridge to see whats in inside and my grand kids don't keep the door open fo ever they just turn the light see what they want and get it Love this Fridge

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Plenty of space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge plenty of space and lighting. Fingerprint resistant just all around a great fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    on the whole, good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the quick access compartment, very spacious Only downside is noisy when getting water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Love this fridge! So do the parents!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price to have this fridge. You will not be disappointed! Extremely happy we picked this fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator side door squeaky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator side door squeaky when closing. Getting hold of Geek Squad was horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg side by side

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price !!!!!!!!!!!!!!!!!+@!!!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    2nd LG to fail on me this year!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a fortune trying to repair my old LG Fridge (only 5 years old) I bought a new one. Best Buy delivered and installed - 2 days later the fridge is Freezing all teh products even though its set to 46 Fahrenheit (the maximum) the freezer is a warm 35 Fahrenheit and wont get any colder - I was told by LG that it takes a few days to get cold - its now a week later all my food has defrosted and finally Best Buy will replace it .... I have to wait another 3 weeks for the to deliver another one. BRAND NEW FRIDGE/FREEZER that doesn't work at all!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Sorry to see that you're having issues with your refrigerator. We will be happy to get someone out to get this issue resolved for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Not functioning properly from day 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke down on day one. Nothing worked at all. Both doors would not close. Food unable to freeze or cool properly. Loved the size, but had to exchange it immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice but the design is terrible. There is a sensor inside that cannot be blocked. We lost 2 full refrigerator/freezers full of food last year before the second repair person figured out what the problem was. This week, it was running loudly and then stopped working all together, again! Another entire freezer/refrigerator full of food tossed in the trash!

    No, I would not recommend this to a friend
  • Customer reviews from lg.com

    User rating, 3.6 out of 5 stars with 121 reviews on lg.com.

    See all lg.com reviews
    lg.com
Sponsored