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Customer reviews

Rating 4.4 out of 5 stars with 1908 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,908 reviews
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    LG is Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had to look for a new Refrigerator there were 2 things that had to function properly design-wise-....1. the ice maker and 2. the freezer drawer. This ice maker design is on point. Completely sealed and does not take up any space in the fridge itself. Has the overflow bin in the bottom and makes ice quickly! We put a water system on our home, so we can now drink the water from the fridge and not be grossed out by the ice we are putting in the drinks. The freezer drawer isn't the best design ever, but it is functional, pulls out all the way and I can stack things in both drawers. I am confident that with LG, i will stay happy with my product. They have great life span and quality customer service. (I am slowly gettin grid of these horrid Samsung products in my home )

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge and did our search on line first. Next we went to a couple of stores that had special sales going on and decided that Best Buy gave us the best offer. Our LG 27.9 refrigerator was delivered and installed on the date promised. It has the space we need for our family of 6. It works well and is energy efficient. Water dispenser and ice maker work well and do not use much space inside as they are part of the door. It also has a water filter incorporated. The only "design" flow for us, is that the deli and vegetable drawer is a fridge wide unit. To get some cheese from the drawer you need to open both doors, wasting energy. Would have preferred separate drawers to open only one door when needed. We also find this unit a bit noisy compared to our old Kenmore, but it has many features including WIFI that makes it fun to use. Otherwise, we are very happy with our purchase. I definitively recommend the LG-27.9 as a great appliance to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Very happy with this purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with it! Very spacious, I like the collapsible shelf, the ice maker has a small bin but it makes ice quickly and it doesn’t take up much space at all. We just bought a separate bin to hold more ice if needed. The stainless steel finish looks beautiful!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey David! We’re so thrilled that you are a part of the LG family! Thank you for sharing details on the outstanding features and abilities the LG - 27.9 Cu. Ft. French Door Smart Refrigerator possesses! We value your opinion, as it inspires us to keep developing exceptional products. Enjoy! ~Rita LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my front door Lg refrigerator. The quality is great refrigerator is very quiet. Very very roomy. Easy to clean easy to change the filters. Perfect for my kitchen. The quality of the product It’s great I would recommend it for any family of any size The external temperature is a temperature gage is an excellent. The online monitor of the temperature is wonderful

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, there, VeronicW! We are over the moon to learn that your LG French Door Smart Refrigerator is providing you with a five-star experience! We also appreciate you telling us about the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to our LG Support Line at 80.243.00000. Enjoy! ~Rita LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Checks all the boxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything I wanted and more. Spacious inside, while taking up the same footprint as my old fridge. Flexible areas for veggies and fruit. Ice maker and water on door. It is super quiet. The freezer has so much room!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator has surpassed my expectations with its great performance and sleek design. It is very spacious and its shelves give me many storage options. It looks very modern and its technology capabilities definitely make it stand out in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to replace an older smaller fridge that was eating up energy. This is definitely an upgrade from our old one with plenty of space inside. Like the fact it has a water/ice dispenser tall enough to accommodate larger cups. So much freezer space that you don't need to jam things in to store items. This thing is a beast!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the delivery was so smooth. They were professional and respectful of our home and wood floors. We purchased at the end of August and thus far the refrigerator has been a dream. It's very functional and a great design. The ice maker is so great in that it's hidden and there's not any wasted space. Our overflow bin is a another great feature to have in the freezer. The refrigerator and the freezer is so spacious and makes organization very easy. We had an LG years ago and very glad we purchased another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg French door refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this purchase so far very nice looking exterior with stainless steel and gray! Plenty of space for all the essentials with bins on the door to easily organize and see everything in a glance! Water& ice dispenser with digital controls on the outer door allows you to control fridge produce and freezer temps easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paint chips away!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paint chips off! I also purchased a LG stove together with this refrigerator, same color and the paint on the fridge door also chips off with normal use. It started 8 or 9 months after purchase & has been progressing. Geek squad says there’s nothing they can do and that LG has no service bulletin on the issue and that the paint issue is common. Why are they still being sold with this known issue?!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like but my favorite refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I very much like this fridge, there are a couple of things that in hindsight may have altered my decision in purchasing. One of the shelves retracts to store taller things. Unfortunately this takes away an additional shelf. This is the only place inside to put wine, pitchers, etc. I find the space inside seems smaller than the square footage indicates because of this. Also, the long cheese drawer requires both doors to open. I would prefer two drawers which then would allow just one side of the French doors to have to be open. Although not a deal breaker for me, it is louder to run than any other refrigerator I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good option.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very good fridge works excellent very good space in the freezer and in the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Enjoying the new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new refrigerator. Easy to install and to get up and running. Capacity is great with a lot of adjustable shelving. Ice maker and water dispenser works great. Excellent value and quality. More than met expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge. Lots of room inside and keeps everything nice and cool. Really like the ice dispenser. Does not take up much room in the door and makes enough ice.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my new fridge for almost a month now and I am loving it. It has a lot more space in it and seems to work seamlessly. I also received it a day earlier than I was informed by the sales associate.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge has lots of space and room for more

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. Welcome to the LG family! ^Jennifer LG

  • Cons mentioned:
    Compressor

    Rated 4 out of 5 stars

    Its a refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar LG model that the compressor went out on after 10 years. I was happy with it, so i bought this one as a replacement. It is basically a newer version of the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this refrigerator and the look. I looked at MANY refrigerators and left my budget. The size and function is perfect. Love the ice maker/ water dispenser. Cools everything perfectly. Things I do NOT like but can live with. The left door closes loud even if you slowly push it. Not much options to adjust shelves. Ohh!! If you do NOT have double door make sure you have a side sliding glass door to get it in :)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LG French Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator. Our family love it so much. Plenty of space for all our food and also a very good looking fridge. No issues and we love our new LG French refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great size geat price and easy open doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product by LG love the retractable shelves and the LED lighting is beautiful. doors open super easy. wine and 2 liter bottles can fit easily without laying them on their side. freezer is very spacious and the outer surface is easy to clean. I only wished I could have waited to purchase this during the labor day sale. Could have saved 500 dollars. Still, I love the refrigerator...worry free.

    I would recommend this to a friend