Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-211 of 211 reviews
Rated 1 out of 5 stars
no Waterline was added
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was charged for the waterline but there was no waterline added.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Pros mentioned:
Door design, Ice production, Overall performance
Rated 5 out of 5 stars
Excellent fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only a few weeks old but love everything about it so far. Large capacity, craft ice, door-in-door (a lot more useful than I anticipated). I did get the warranty as compressor lifetime is a concern.
I would recommend this to a friend
Pros mentioned:
Capacity, Ice production
Rated 5 out of 5 stars
LG Refrigerator with craft ice maker
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is very nice. Super spacious and a great use of space. If I had one negative comment it would be the lighting. The inside of the fridge is partially gray. That cuts down on the lighting inside. But overall, I would buy this fridge again. We love the craft ice!!
I would recommend this to a friend
Pros mentioned:
Capacity, Ice production
Rated 5 out of 5 stars
Excellent Refridgerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, 2 weeks, excellent refrigerator, plenty of ice, seems like more space inside, and nice layout of the refrigerator and freezer sections.
I would recommend this to a friend
Rated 1 out of 5 stars
Biggest piece of junk I ever bought
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had this fridge for about 20 months and for the past 12 it has not worked properly. I have contacted LG no fewer then 50 times and have had techs work on it no less then 10 times and still nothing. Their service is terrible and they try to wear you out and hopefully go away. I told them they can keep wasting their money on sending parts & paying these techs to come out. I have a 16 year old back up in my garage that I will continue to use till this gets resolved no matter how long and how many phone calls it takes. Again, biggest piece of JUNK, stay away from LG Appliances....RUN!!!
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 4 out of 5 stars
Craft ice is nice
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent refrigerator, for this decade. Works as it should, plenty of room, doesn't show fingerprints...the craft ice is nice when it works but I have replaced the craft ice maker twice now. Get the warranty.
I would recommend this to a friend
Rated 1 out of 5 stars
Broke in 4 months. 6 weeks waiting for repair
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator delivered in November 2020. Stopped cooling on March 27, 2021. LG told me they are completely unable to service the refrigerators with the newer R600 refrigerant (listed on the inside label). I have been patient, but service response is laughable. I had to purchase a used refrigerator which I keep in my basement as a backup while waiting for the LG response.
For the 4 months it worked, the features are ok. We liked the extra drawer. However the round craft ice are only 3/4 complete with a flat top so that feature is not worth the money. The LG wifi is also not worth the money. Three weeks after the ice and ice cream melted, it sent me a wifi message that my refrigerator had a high temperature.
Don't take the risk of an LG.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
29.5 Cu. Feet
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great. Have not used it yet. Looking forward to putting food in it.
I would recommend this to a friend
Rated 1 out of 5 stars
Dont but one
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have this refrigerator and its only three years old. They have replaced the compressor, the back freezer panel, ice maker, you name it its been replaced except exterior. Do mot buy this unit! Its pretty but, not worth the hassle.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hi, this is not the customer experience we strive for! Allow us to look into this! It would be our pleasure to assist in reaching a resolution to your issues. Please reach out to us via phone or chat support. You can find more details for these support options here: https://www.lg.com/us/support/contact. We look forward to a resolution. ^Chris
Rated 1 out of 5 stars
skeet
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refrigerator 2 1/2 years ago. at one point it just quit working then the next day it just started itself. Then just recently for no reason it quit completely. Been struggeling to get it fixed for over 5 weeks now. Will NEVER buy another LG refrigerator. All their other appliances have been awesome. Bought it because it looked nice and was huge and wanted all my appliances to match. Big mistake.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Cons mentioned:
Temperature control
Rated 1 out of 5 stars
Lasted 3 years
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 years old, not cooling. Dealing with LG customer service is a nightmare….buy a different brand
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette