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Customer Ratings & Reviews

Your price for this item is $2,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 208 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Excellent Refridgerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, 2 weeks, excellent refrigerator, plenty of ice, seems like more space inside, and nice layout of the refrigerator and freezer sections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Craft ice is nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator, for this decade. Works as it should, plenty of room, doesn't show fingerprints...the craft ice is nice when it works but I have replaced the craft ice maker twice now. Get the warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest piece of junk I ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for about 20 months and for the past 12 it has not worked properly. I have contacted LG no fewer then 50 times and have had techs work on it no less then 10 times and still nothing. Their service is terrible and they try to wear you out and hopefully go away. I told them they can keep wasting their money on sending parts & paying these techs to come out. I have a 16 year old back up in my garage that I will continue to use till this gets resolved no matter how long and how many phone calls it takes. Again, biggest piece of JUNK, stay away from LG Appliances....RUN!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Broke in 4 months. 6 weeks waiting for repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered in November 2020. Stopped cooling on March 27, 2021. LG told me they are completely unable to service the refrigerators with the newer R600 refrigerant (listed on the inside label). I have been patient, but service response is laughable. I had to purchase a used refrigerator which I keep in my basement as a backup while waiting for the LG response. For the 4 months it worked, the features are ok. We liked the extra drawer. However the round craft ice are only 3/4 complete with a flat top so that feature is not worth the money. The LG wifi is also not worth the money. Three weeks after the ice and ice cream melted, it sent me a wifi message that my refrigerator had a high temperature. Don't take the risk of an LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    29.5 Cu. Feet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Have not used it yet. Looking forward to putting food in it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont but one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this refrigerator and its only three years old. They have replaced the compressor, the back freezer panel, ice maker, you name it its been replaced except exterior. Do mot buy this unit! Its pretty but, not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, this is not the customer experience we strive for! Allow us to look into this! It would be our pleasure to assist in reaching a resolution to your issues. Please reach out to us via phone or chat support. You can find more details for these support options here: https://www.lg.com/us/support/contact. We look forward to a resolution. ^Chris LG

  • Rated 1 out of 5 stars

    skeet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator 2 1/2 years ago. at one point it just quit working then the next day it just started itself. Then just recently for no reason it quit completely. Been struggeling to get it fixed for over 5 weeks now. Will NEVER buy another LG refrigerator. All their other appliances have been awesome. Bought it because it looked nice and was huge and wanted all my appliances to match. Big mistake.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years old, not cooling. Dealing with LG customer service is a nightmare….buy a different brand

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG