Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,383.99
Clearance
The comparable value price is $3,689.99

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the features of the 29.9 Cu. Ft. 4-Door French Door-in-Door Smart Wi-Fi Enabled Refrigerator. However, some customers have expressed concerns about the storage space, particularly the size of the fridge area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Fast ice maker

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The black stainless is perfect for our kitchen. Our previous fridge operated very slow regarding the ice machine. Not this one. Another great feature is the inside layout, at least my wife says and that's all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is for loving goodness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our refrigerator from LG and Best Buy. After having a Samsung for a short time, it is comforting to have a refrigerator you can depend on. Also, be sure to purchase the extended warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Lots of freezer space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Wish the fridge area was bigger. The fold down shelf in the door-in-door is kind of useless. No handles is a nice change.

    I would recommend this to a friend
  • Cons mentioned:
    Doors

    Rated 4 out of 5 stars

    Great size refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size fridge for family. Doors are a bit on the heavy side but once you get used to it, it's really a great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Organized, Spacious

    Rated 5 out of 5 stars

    Huge storage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has so much space and everything is visible. The milk door is so handy. Very easy to keep organized and neat. Love the door open alarm.

    I would recommend this to a friend
  • Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    A nice full functioning refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my beautiful, extre large (73” H & 36” W), 4 door flex Samsung refrigerator with this LG. It isn’t as tall and the door that carries the ice maker slams very hard. In addition, it doesn’t make as much ice as my previous refrigerator and not much storage features for tall items However, it is working fine....thus far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the black stainless and It scratches very easily. The scratches will not come out. I call Best Buy and LG and got no results. Best Buy never called me back.i like th style of the refrigerator, but the black finish , surprised me when it scratched. I think the store needs to tell customers about this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the finish, to let our R&D team know your dissatisfaction with our refrigerator. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 5 out of 5 stars

    Excellent Capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for a couple months now and it the capacity is fantastic. The extra space by having the icemaker built into the door frame itself and not taking up valuable shelf space inside really makes a difference. One thing to get to used to is the front of it will not attract a magnet - so no hanging things on the front!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 door design of this fridge is perfect to fit into a narrow space. The space for the fridge in my kitchen is in a some what awkward spot, there is only about 3 feet of space in front of the doors. This design allows you to open the fridge and freezer with out standing off to the side. Its well built, well laid out, and really nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Organized

    Rated 5 out of 5 stars

    Organization at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are looking for a flexible appliance this is for you. The shelves of the refrigerator is convenient. The multi drawer side by side freezer apples to me. I am able to organize and FIND my food. Bottom freezers without drawers = wasting food.You can remove drawers to accommodate the larger items such as Turkey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love having a side by side again with the organized freezer which is wonderful. Outside wipes clean very easily. The only two things that I wish were different are the alarm that chimes after one minute of the door being open and continues every 30 seconds, I appreciate the alarm but I wish it was after a couple minutes instead of one. Also, because the icemaker is on the door or you lose some of the door shelving space which we really enjoyed in our old standard side-by-side, it’s just a trade off when you pick this kind of refrigerator but it is doable. *We got this refrigerator discounted, not sure I would pay the price it normally costs.

    I would recommend this to a friend
  • Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Beautiful refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator.I think the freezer space is going to be more than what I need. I wish this had a feature where you can have one part of the freezer temporarily serve as a refrigerator.It is super quiet. I had my kitchen renovation and it looks beautiful and sleek

    I would recommend this to a friend
  • Cons mentioned:
    Doors

    Rated 5 out of 5 stars

    Great Freezer Organization

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design in the freezer area. You sacrifice some of the regular refrigerator space and not having handles, cut outs at the top and bottom of the doors instead, takes some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator plenty of room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted to buy the larger model with more cubic feet of space. Due to the space I have in my kitchen it would have stuck out to far. We had to take this one but I was amazed as to how much it held compared to my old 25 Cubic feet side by side. My wife and I love the extra door that opens on the right side of the refrigeratorfor quick access instead of opening the full door.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love my refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in my refrigerator. I can never fill up all of the shelf's. I have the black stainless steel and I don't ever see any fingerprints. Love that too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Frig, Lov the freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, but when it delivered it had no water filter. BestBuy Online arrange to have a local store give us the filter. Went there and after waiting 15 mins was given a filter, box was damaged and torn. Got home opened it, and the filter was not sealed and it was the wrong size. Rather than go back and wait another 15 mins or so, I had to purchase the filter at Sears.

    I would recommend this to a friend
  • Pros mentioned:
    Fast ice maker

    Rated 5 out of 5 stars

    Love this refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very pleasing to the eye and works wonderfully! Would highly recommend. Love the double door, vertical freezers!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is HUGE compared to my last. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Awesome features

    Rated 5 out of 5 stars

    Great flexibility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the fridge is simply awesome. Full of awesome features and it looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and quality and easy to function button

    I would recommend this to a friend
Sponsored