Customer Ratings & Reviews
- Model:
- CBGJ3027S
- SKU:
- 6534258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the 30" Built-In Smart Gas Cooktop with 5 Burners and EasyClean, particularly praising the included griddle. Positive feedback highlights the griddle's quality and usefulness, making it a key selling point for the cooktop. There were no negative comments reported. Overall, the cooktop receives positive reviews focusing on the griddle's value.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far….seems very well put together. Love the individual knobs light up when in use.
I would recommend this to a friendNEVER PURCHASE AGAIN. NEVER RECOMMEND!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already have a rust spot on the grate! This cooktop has been used for less than 6 weeks!! When using the burners on “Low”, the lighter continues to spark. It takes at least 3 minutes to slowly adjust the burner until the low setting eventually sets. Boiling water leaves burn marks on the stove top surrounding the burners. Trying to remove the marks is extremely difficult. Would NEVER purchase another cooktop from LG! And again, this cooktop was installed and used for only 6 weeks. Never again!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for the problems you have encountered with your LG 30" Built-In Smart Gas Cooktop. We understand how frustrating it must be to deal with rust spots on the grate, continuous sparking on the "Low" setting, and difficulty in removing burn marks. This is definitely not the type of experience we aim to provide for our valued customers. We would like to assist you further and address these concerns. We encourage you to reach out to us privately on Facebook or X (Twitter) by tagging @LGUSSupport, and our dedicated team will be more than happy to assist you. Your understanding and feedback are highly appreciated. ^Sam
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high grade cooktop. The grates are heay and don't slide or move out of place when moving pans while cooking. The lighted knobs makes it easy to see if the burner is on. The powerful blue flame makes heat quick and cooking fast and since I'm a do it your selfer, it was extremely easy to install. A definite upgrade to the kitchen.
I would recommend this to a friendgas cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as a gift for my elderly parents they love it. Easy to clean and easy to operate. Simple but elegant its a must have in all kitchen and it stainless steel and the burner holders are heavy duty
I would recommend this to a friendEasy Clean and looks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Clean, looks great in the kitchen and cooks fantastic
I would recommend this to a friendLG 5 burner gas stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is sleek and modern. Central burner is excellent for fast boiling and there is ample room for other pans in the additional four burners. The app assists with cooking times and reminders. Great purchase.
I would recommend this to a friend- Pros mentioned:Griddle
good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice solid look with iron griddle and ThinQ smart application
I would recommend this to a friend - Pros mentioned:Griddle
Perfect Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this cooktop and especially the griddle that came with it. The 5th burner comes in very handy.
I would recommend this to a friend Excellent Cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop, replaced an aging KitchenAid Very pleased with the product. LED looking lights in the knob are really cool
I would recommend this to a friendWorth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent cooktop. Works good. Install was easy. Easy to clean.
I would recommend this to a friendLove this product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did the right choice. Will recommend! A perfect stove for my kitchen.
I would recommend this to a friend- Pros mentioned:Griddle
Cooktop that works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a gas cooktop, then this is a very good choice.
I would recommend this to a friend - Pros mentioned:Griddle
Good I like . My kitchen look beautiful.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice . Good. Heavy . Nice. I love the steel. The flame is good. I love my cook top
I would recommend this to a friend Cooktop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice cook top and the installation was very smooth. The two guys did a great job!
I would recommend this to a friendNice cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for a big BTU and this LG has really high BTU rate, so far so good.
I would recommend this to a friendSleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective and sleek in design, modern style in terms of look
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friendCooktop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved cooktop until igniter kept clicking during cooking and after cooking the cooktop would make a loud noise like if’s setting in its place. Was told by Geeks that was exactly what it was. We had two igniters replaced having one of them replaced again. We hope this will work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi! Thanks for sharing your feedback on the LG Cooktop (CBGJ3027S). We're sorry to hear about the igniter clicking and loud noise issues. Our team is working hard to fix this problem and make our products better. For more info, visit: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation-CT00000303-20152319652956. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality cooktop, improved the looks of our kitchen
I would recommend this to a frienddon't buy from BestBuy outlets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER buy from @BestBuy! Worst service & delivery. #WorstBuy #BestBuyFail
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with us. We understand your concern about having issues with service and delivery, especially after purchasing the LG Cooktop (CBGJ3027S) model. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
If the unit itself is experiencing any issues or you're having trouble with installation, please feel free to reach out to us. We recommend reviewing the installation instructions or checking for any potential setup issues that might be causing concern.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and ensure everything is working as it should. We appreciate your patience and are here to support you every step of the way. ^Juvy
